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NOPE

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
3
Countries with reported events
1
Located 1 of 3 cases · 2 unknown
Languages in checked sources
1
Recorded for 3 of 3 cases
36Core concern
AI communicated, acted for, depicted or impersonated 3Contextual cases
AI made a decision or claim about someone

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

1cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 0cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

1 case without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

1 20241 2026
Reported severity MediumLow
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3 of 707 published cases

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17 Apr 2026 to 31 May 2026Event location unknownMeta AI support assistant

Third parties exploit Meta's AI-assisted Instagram account recovery tool to reset passwords, with account takeovers reported (17 April to 31 May 2026)

Meta announced the rollout of its AI support assistant on Facebook and Instagram on 19 March 2026. Meta's filing with the Maine Attorney General (notice dated 5 June 2026) says unauthorized third parties exploited a vulnerability in its AI-assisted Instagram account recovery tool (High Touch Support) to receive password reset links for accounts they did not own, and the listing gives 17 April 2026 as the breach date and 31 May 2026 as the discovery date. Videos that attackers posted, as described by TechCrunch, 404 Media and Krebs on Security, show attackers asking the assistant in a chat to link a new email address to a target username. Reported victims include the security researcher Jane Manchun Wong, who posted that her password was changed without her knowledge, the Instagram account of the U.S. Space Force's Chief Master Sergeant, and the accounts of Sephora and a dormant Obama White House page (TechCrunch marks the last as disputed by Meta). Krebs and the BBC report pro-Iran defacement of some accounts, and TechCrunch reports that some victims were locked out and that short handles were offered for resale. The filing gives 20225 persons affected in total and 30 in Maine, and the notice calls the Maine figure an upper bound. Meta says the tool worked as intended, that a bug in a separate code path failed to check the email address, and (through a spokesperson to Gizmodo) that the failure was not due to the AI agent itself. Meta says it disabled the tool on 31 May 2026, the day it discovered the exploitation.

Contextual tracker case Low reported severity

AI involvement supported · Causal attribution disputed · 12 sources, 2 underlying accounts · Added 29/09/2026

Event date unknownEvent location unknownFacebook video face-scan check

First-person forum account: a Facebook user says a video face-scan security check failed to recognise them after their appearance changed, an automated ID check then rejected their government ID over a nickname, and they were locked out of a five-year-old account

In a public post to r/facebook on 28 September 2026, a user writes that their five-year-old Facebook account was hit with a security check that asked for a video face scan, which 'failed completely'. They say their face had changed a lot through recent life circumstances and 'The AI simply didn't recognize me.' Facebook then asked for ID, and 'the automated system instantly rejected' their government ID because their profile uses a shortened nickname. The poster says they are locked out of years of memories, friends and active Marketplace listings and are looking for a way to reach a human or download their data. Meta has said that video selfies used to regain access to compromised accounts are compared with the account's profile pictures using facial recognition; whether this check worked that way is not known. The account is uncorroborated.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 29/09/2026

1 Nov 2024 to 28 Jan 2026United StatesTurnitin AI-text detector

Adelphi accused Orion Newby of AI plagiarism after a detector flagged his paper; a Nassau County judge ordered the finding expunged

Orion Newby, an Adelphi University first-year student with language and auditory processing disabilities, received a zero in November 2024 on a World Civilizations paper after the professor suspected it was AI-generated and the university relied in part on AI-detection software; he was ordered to attend a plagiarism workshop and his appeal was denied, leaving him one finding from suspension or expulsion. Newby — who had written the paper with 15-20 hours of tutor support through the university's own disability program — said the detectors flagged his citations, and two other detectors scored the paper as human. After the family sued, New York State Supreme Court Judge Randy Sue Marber in Nassau County ruled on 28 January 2026 that Adelphi's finding and its denial of his appeal were 'without valid basis and devoid of reason' and ordered his record expunged. The family spent six figures on legal costs.

Contextual tracker case Medium reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 15/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 16/10/2026. Dataset available under CC BY 4.0.