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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
9
Countries with reported events
5
Located 7 of 9 cases · 2 unknown
Languages in checked sources
4
Recorded for 9 of 9 cases

3 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 3 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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9 of 1099 published cases

Event date unknownUnited KingdomAnima Annie

London: AI-generated GP record summary falsely listed diabetes, and a healthy patient was invited to diabetic eye screening, Fortune reports

Fortune reported on 20 July 2025 that a London patient, a healthy man in his mid-20s, had recently received a letter inviting him to diabetic eye screening although he had never been diagnosed with diabetes. He told Fortune he briefly worried he had been diagnosed without knowing, then assumed an admin error. The next day a nurse at a routine blood test questioned the diagnosis and showed him the notes on the system, which were AI-generated summaries. In his full records, which Fortune reviewed, the entry that introduced the diagnosis was listed as a summary 'generated by Annie AI', the tool of Anima Health. It said he had presented with chest pain and shortness of breath from likely angina due to coronary artery disease, that he had been diagnosed with type 2 diabetes and was on medications with dosages, and it gave the source document's address as a fictitious 'Health Hospital' on '456 Care Road' in 'Health City'. According to the patient and other records Fortune reviewed, none of these details was accurate; the entry appeared around the time he had attended hospital with tonsillitis, which it did not mention. Fortune writes that the invitation was presumably based on the erroneous summary. An NHS representative told Fortune the practice makes limited use of supervised AI, that Anima only suggests codes and a summary to a human reviewer, and that the error was a one-off human error: a summariser had spotted the mistake but, distracted, saved the original version instead of the corrected one. Anima Health did not respond to Fortune.

Contextual tracker case Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 26/10/2026

May 2026ChinaDoubao (reported)

Nanning paper reports parents fed their one-month-old 60 ml per feed for a week on Doubao's advice and the baby gained no weight; Doubao calls it untrue

Nanguo Zaobao, a Nanning daily, reported on 27 May 2026 that first-time parents in Nanning, Guangxi, had fed their one-month-old baby strictly 60 ml of milk per feed for about a week because, by their account, the chatbot Doubao had advised that amount. The baby cried constantly and slept only when exhausted. At a jaundice recheck in late May the hospital's neonatology director said a full-term one-month-old normally takes 80 to 100 ml per feed and that the baby had not gained even half a kilogram. On 28 May Doubao called the report untrue, saying its own repeated tests did not produce that advice. The conversation itself has not been published.

Contextual tracker case Medium reported severity Involving minors Media Coverage

AI involvement disputed · Causal attribution disputed · 3 sources, 2 underlying accounts · Added 26/10/2026

23 Sept 2024CanadaOtter.ai (reported)

Ontario hospital reports that an Otter.ai bot joined physicians' rounds through a former doctor's invite, recorded them and emailed patient information

An Ontario hospital reported to the provincial privacy commissioner that on 23 September 2024 the Otter.ai transcription tool, installed on a personal device by a physician who had left the hospital in June 2023 and was still on the meeting invite, joined a virtual hepatology rounds meeting, recorded it without notice and then emailed a summary and transcript access to the invite list. The personal health information of seven patients, including diagnoses and treatment, was captured; 12 of the 65 recipients appeared to have left the hospital. The commissioner's letter of 27 October 2025 recommended that the hospital itself ask Otter.ai to delete the retained patient data.

Contextual tracker case Medium reported severity Regulatory Action

AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 21/10/2026

Nov 2025ChinaUnidentified image tool

Shanghai court convicts a man who, police say, used AI software to fake food-poisoning medical records and extort restaurants into paying compensation

Police in Yangpu district, Shanghai, say a customer extorted restaurants with medical records he had forged using AI software; Xinhua dates his first successful claim to November 2025. In the police account (Shangguan News, 26 February 2026) he claimed to have fallen ill after eating at a barbecue restaurant, showed a hospital visit record and medical invoice, and demanded 2,000 yuan in medical costs, threatening complaints and publicity; the restaurant paid. Police checked with other diners and the hospital, found he had no hospital record and the materials were forged, and say he confessed to using AI software to alter images of other people's medical records, replacing the name, date and amount. Police say he succeeded twice and failed twice, obtaining 2,500 yuan, and that he also filed complaints to market regulators with the forged material to pressure the restaurants. According to Xinhua's June report and the Procuratorate Daily, the Yangpu District People's Court convicted him of extortion and sentenced him to four months' criminal detention, suspended for four months, and a 2,000 yuan fine.

Contextual tracker case Low reported severity Criminal Charges

AI involvement supported · Causal attribution established · 3 sources · Added 17/10/2026

2026IsraelChatGPT (reported)

Mother tells Ynet she waited two days after ChatGPT, while advising a check, said it was relatively rare; her teenage son lost a testicle

Ynetnews reported on 12 April 2026 that doctors at Meir Medical Center had seen three teenage boys lose a testicle in the past month after arriving too late for treatment of testicular torsion. The mother of one of them told Ynet that when her son complained of lower abdominal pain she thought it might be constipation and consulted ChatGPT, which gave several options, said it could be something serious and that they should get it checked, but also said it was relatively rare, so they thought they could wait. After two days without improvement the boy's testicle was swollen and he could hardly walk; an urgent care clinic sent them to hospital and ChatGPT, consulted again, told them to go to the emergency room immediately. At the hospital, late at night, doctors diagnosed severe torsion, operated and removed the testicle; the boy is recovering at home. The doctors attribute the month's unusually high rate of complications mainly to delayed arrival at the emergency room, which they say the war has partly influenced.

Contextual tracker case High reported severity Involving minors Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 16/10/2026

Aug 2026Event location unknownGoogle AI Mode

German court bars Google from repeating an AI Mode answer that falsely called a doctor a convicted sex offender

In late August 2026 a colleague told a German physician, until that summer a chief physician at a hospital, that searching his name with the word for suspension in Google's AI Mode produced what read like a factual report: that he had been suspended and dismissed and had received a suspended sentence for sexual coercion. According to legal news site beck-aktuell, none of it concerned him; the AI had apparently attached facts about another former senior employee of the same hospital to his name, and the newspaper articles it linked as sources did not name him. Google said it had reviewed his complaint and would take no action, and a lawyer's warning letter also failed. On 24 September 2026 the Aachen Regional Court issued a preliminary injunction (8 O 268/26) barring Google Ireland Limited from spreading the claims through AI Mode, finding that they violated his personality rights and that Google is responsible for its AI search answers.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement supported · Causal attribution established · 2 sources, 1 underlying account · Added 15/10/2026

Event date unknownUnited StatesTimpani

US: HCA nurses tell WIRED its AI scheduling tool overrode their shift requests and scheduled them on requested days off; one delayed a medical appointment

Nurses at HCA Healthcare, the largest US hospital chain, told WIRED, in an article published on 2 October 2026, that Timpani, an AI scheduling tool HCA co-developed with Palantir and has rolled out at about 130 of its 190 locations, assigns shifts that ignore their requests. A Florida critical care nurse said that over four months the tool gave her different shifts for more than half of the 50 she requested, often back-to-back days that left her mentally drained. A Missouri nurse said essentially every nurse at their facility had been assigned to work on a requested day off, and that they delayed a long-planned doctor's appointment for a chronic condition after struggling to trade such a day. HCA says nursing leaders, not Timpani, make final scheduling decisions and that the tool schedules nurses on about 1 percent of requested days off.

Contextual tracker case Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 13/10/2026

Aug 2026ChinaUnidentified symptom-analysis tool

Zhejiang toddler hospitalised with pneumonia after his mother relied on an AI tool's asthma diagnosis and declined a chest X-ray (newspaper account)

A Guangming Daily feature on AI symptom-checking, republished by Bingtuan Daily on Sina Finance on 8 October 2026, recounts a case from August 2026 in Zhejiang and closes it with a quotation from the head of paediatrics at a provincial hospital, who says the family did not heed the doctor's advice. A three-year-old boy with a history of asthma was brought in; his mother had entered keywords such as allergy, asthma, cough and night-time wheezing into an AI tool, which quickly returned a diagnosis of an acute bronchial asthma attack. On that basis, the account says, she declined the chest X-ray the doctor recommended and insisted on taking home only nebuliser medication. Two days later the child's condition worsened with rapid breathing; on an overnight return to the hospital, examination found extensive inflammatory lesions in both lungs, and he was diagnosed with human metapneumovirus pneumonia with a superimposed bacterial infection and admitted as an emergency. The paediatrics head is quoted saying the illness would not have become so severe had the family listened earlier. The AI tool is not named. The case is told in the newspaper's voice, and the feature does not say where its account came from beyond the paediatrics head's quotation; no statement from the family is reported.

Contextual tracker case Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 1 source · Added 09/10/2026

Apr 2025Event location unknownGoogle AI Overviews

Google AI Overview reportedly states that an orthopedic surgeon in Negrar is dead after a homonym's death

Italian outlets report that Google's AI Overview feature told searchers that Claudio Zorzi, head of orthopedics and traumatology at the IRCCS Sacro Cuore Don Calabria hospital in Negrar (Verona), had died. According to the hospital, the surgeon is alive and operating, and the error probably came from confusion with a general practitioner of the same name who died. The false news is reported to have circulated since April 2025 and to have recurred. Zorzi said he felt uncomfortable because people who think he is dead do not look for him, and he reported the notice to the postal police. On 15 October 2025 the hospital served Google, through its lawyers, with a formal cease-and-desist and default notice and reserved a damages claim. No Google response was found. The AI Overview output itself was not inspected.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.