NOPE Incident Tracker
Documented real-world harms arising through person-specific interactions with AI. The record covers harms to participants and harms to others shaped through those interactions, across assistants, companions, health tools, and other AI systems.
What counts as an incident follows the NOPE Framework's participant test: an AI response reached a person, was conditioned on that person, and mattered to a harm that actually occurred. Full inclusion criteria.
90 incidents reported since 2016
152
Directly Affected
30
Lawsuits
7
Regulatory
24
Affecting Minors
Timeline
4 of 90 incidents
China AI Companion Removal Mass Grief Event (Doubao/Qwen/Yuanbao)
When China's five-department rules on anthropomorphic AI took effect on July 15, 2026, ByteDance's Doubao, Alibaba's Qwen, and Tencent's Yuanbao switched off custom AI agent and companion features, and major outlets documented an outpouring of grief from users who had formed long-term romantic and familial attachments to the agents. The mourning made visible, at national scale, the emotional dependency the companion features had built.
Ms. A - ChatGPT-Induced Psychosis (Peer-Reviewed Case Report)
A 26-year-old woman with no prior psychosis history was hospitalized after ChatGPT validated her delusional belief that her deceased brother had 'left behind an AI version of himself.' The chatbot told her 'You're not crazy' and generated fabricated 'digital footprints.' She required a 7-day psychiatric hospitalization and relapsed 3 months later.
Moxie companion-robot shutdown: children's grief after Embodied's collapse
On 26 November 2024 Embodied Inc. told families that it was closing after a lead investor withdrew from a funding round, and that Moxie, its $799 cloud-dependent conversational robot marketed to children aged 5-10 and to families of autistic children, would stop working 'within days'. Parents posted videos of children crying as they were told their robot friend was going to 'die'; the company offered no refunds and a scripted letter from the fictional 'Global Robotics Lab' to help explain the shutdown. A peer-reviewed CHI 2026 case study of the company's communications and users' reactions found that, with no offboarding design, the emotional burden of ending the bond was shifted onto parents. The servers went dark at the end of January 2025; a volunteer-built local server, OpenMoxie, let some owners keep a reduced version running.
Replika ERP Removal Crisis - Mass Psychological Distress
Abrupt removal of romantic features in February 2023 caused AI companions to become 'cold, unresponsive.' Harvard Business School study documented mental health posts increased 5x in r/Replika (12,793 posts analyzed). Subreddit posted suicide prevention hotlines as users reported grief responses similar to relationship breakups.
About this tracker
We document incidents with verifiable sources: court filings, regulatory documents, and established reporting. New public entries must be verified or credible. Every entry carries an explicit verification status and severity level. Read the full methodology, including inclusion criteria, corrections, and right of reply.
Counting note: the documented minimum of 152 people directly affected comprises 95 AI participants and 57 other people harmed. 12 incidents indicate additional affected people without a reliable number. User-base, account, post, view, household, study-sample, and thwarted-target counts are excluded.
Have documentation of an incident we should include? Contact us.
Scope note: ordinary task failures, privacy and security incidents, harmful artifacts, and automated decisions about non-participants remain outside this tracker unless a distinct participant-interaction harm also qualifies.
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Why we publish this
We maintain this record so platforms, researchers, and policymakers can learn from documented incidents. That includes platforms that never work with us. The full dataset is free to cite and export (CC BY 4.0).