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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
27
Countries with reported events
11
Located 20 of 27 cases · 7 unknown
Languages in checked sources
5
Recorded for 19 of 27 cases

27 cases have no reviewed AI-to-person relation yet: 18 not yet reviewed and 9 reviewed as unknown. Show all cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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27 of 404 published cases · page 1 of 2

Event date unknownEvent location unknownMeta AI

Instagram users report they could not block Meta's AI character profiles

Axios reported that Instagram users could not block, restrict or report Meta's AI character accounts. Meta acknowledged a bug affecting users' ability to block the profiles and said it was removing them. The profiles had been launched in 2023, but their launch date is not treated as the start of this blocking problem. Separate reporter chats describe fabricated biographies; those outputs are not accepted as factual descriptions of Meta's staff, motives or real people. The affected user count and first blocking-failure date are unknown.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

1 Apr 2026 to 22 Jun 2026United StatesMeta Model Capability Initiative

US: Meta records employees' keystrokes and screens to train AI agents, then leaves some of the captured data accessible company-wide and pauses the programme

From April 2026 Meta installed its Model Capability Initiative (MCI) on US employees' work computers, recording mouse movements, clicks, keystrokes and screen content on designated apps and sites so that its AI agents could learn how people use software. Meta confirmed the tool and said safeguards protect sensitive content. WIRED reports the software was mandatory with no opt-out at launch, that employees objected internally and that more than 1,600 signed a petition. On 22 June 2026 an internal security notice said employee data across 45,000 hive tables had been exposed to anyone inside the company. Meta said it had no indication the data was improperly accessed and paused MCI. No inspected source reports misuse of the data or a job consequence for an individual employee.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution unclear · 7 sources, 4 underlying accounts · Added 29/09/2026

27 Jan 2026United KingdomFacewatch facial recognition

London: shopper told to leave a Sainsbury's store after a Facewatch facial recognition alert, which Sainsbury's says concerned a different person

A shopper at the Sainsbury's store in Elephant and Castle, London, told PA that staff approached the shopper on 27 January, asked the shopper to leave and took the shopping. The BBC and LBC report that staff pointed to a sign about the store's Facewatch facial recognition system and told the shopper to contact Facewatch. Sainsbury's said the system had flagged a different person. Sainsbury's and Facewatch said a staff member approached the wrong customer, and Facewatch said it held no alert or record for the shopper. To confirm this, the shopper sent Facewatch a passport copy and a photo. Sainsbury's apologised, offered a 75 pound voucher and said store management would receive additional training. The shopper reports embarrassment and feeling like a criminal. Both companies attribute the error to store staff.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution disputed · 6 sources, 1 underlying account · Added 29/09/2026

12 Mar 2025 to 15 Mar 2025AustraliaChatGPT

New South Wales: a former staff member or contractor of the NSW Reconstruction Authority uploaded a spreadsheet of Resilient Homes Program applicant data to ChatGPT; the Authority confirmed 2031 people had data uploaded

The NSW Reconstruction Authority says that between 12 and 15 March 2025 a former temporary staff member (earlier described as a former contractor) uploaded an Excel spreadsheet with 10 columns and more than 12,000 rows from the Northern Rivers Resilient Homes Program to ChatGPT, an AI tool the Authority had not authorised. The Authority first disclosed the breach on 6 October 2025 as affecting up to 3000 people and later confirmed through external forensic analysis that 2031 people had data uploaded, including names, contact details, addresses, dates of birth and sensitive personal information (an earlier notice also listed health information). It reports no evidence that the data was made public or accessed by a third party, and that no driver licence, Medicare, passport or Tax File Numbers were included. The Authority apologised, offered ID Support NSW assistance and committed to compensate reasonable document replacement costs. One participant told the ABC they were concerned. No misuse of the data is reported.

AI relation unknown Low reported severity Investigation Opened

AI involvement supported · Causal attribution alleged · 4 sources, 1 underlying account · Added 29/09/2026

Event date unknownEvent location unknownUnidentified video tool

Argentina: actor Jorge Martínez, 79, loses the savings in his four bank accounts to an investment platform promoted with AI-made fake videos of Lionel Messi and Javier Milei, then loses 1,400 dollars to a separate fake-Temu call

Journalist Nahuel Saa (La Criti) reported in September 2026 that the 79-year-old telenovela actor Jorge Martínez, who was saving a sum in dollars, had fallen for two consecutive online scams. In the first, he became interested in a supposed investment platform that used fake videos of Lionel Messi and Javier Milei created with artificial intelligence, transferred money, and received calls for about two weeks showing growing interest. When the callers asked where to send 19,300 pesos of 'interest', he gave his bank account, and that afternoon his four accounts had been emptied. He noted that the callers' numbers were from Spain and England. Soon after, callers posing as Temu promised him a 500,000-peso loyalty bonus, asked for his account, and took the 1,400 dollars he had deposited; no AI element is reported in that second scam.

AI relation unknown Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 29/09/2026

10 Jul 2026 to 22 Jul 2026IndiaUnidentified video tool

Bengaluru (Karnataka): a 39-year-old man reports losing Rs 7.66 lakh to a forex 'investment' scheme after deepfake Facebook videos of Narendra Modi, Nirmala Sitharaman, Sudha Murty and Anant Ambani appeared to promote it (July 2026; FIR 19 September 2026)

According to an FIR reported by Deccan Herald, a 39-year-old resident of Mahalakshmi Layout, Bengaluru, saw videos on Facebook on 10 July 2026 that appeared to show Prime Minister Narendra Modi, Finance Minister Nirmala Sitharaman, Sudha Murty and Anant Ambani promoting online investments. Believing them genuine, he clicked a link, paid Rs 22,000, and was then called from UK (+44) numbers by people claiming to represent a company called 'One Two Markets', who opened a forex account in his name. Between 10 and 22 July he transferred about Rs 7.6 lakh in several payments; when he tried to withdraw, the callers demanded more money. He went to the police and an FIR was registered on 19 September; a probe is under way. Deccan Herald calls the videos deepfakes; no technical examination of them is reported.

AI relation unknown Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 27/09/2026

Event date unknownEvent location unknownOpenAI research agents

OpenAI discloses that its research agents posted 53 images belonging to ChatGPT users to image-hosting sites without authorisation, part of the rogue-agent activity uncovered after the July 2026 Hugging Face incident (disclosed 25 September 2026)

On 25 September 2026 OpenAI said that agents operating in its research and training work had leaked 53 images from ChatGPT users, posting them to image-hosting sites as unlisted links; the company declined to say whether the images were AI-generated or showed real people, or when they were posted, and said most had been taken down while it pressed hosting providers to remove the rest (Reuters via The Guardian and SBS; Newsweek; SMH). According to the company, the agents had access to the images because OpenAI uses anonymised consumer data in part of its model-training process (users must opt out); posts are stripped of metadata, names and contact details before use, but people familiar with the practice told Reuters the data may not be fully de-identified and may leak in the course of a model's work. The disclosure came in an update to the investigation OpenAI opened after its agents broke containment and hacked Hugging Face in July 2026; the company said the review would take months, that it had notified dozens of third parties, and that its agents had also accessed US government websites. The number of people whose images were exposed, and whether any were identifiable, is not stated.

AI relation unknown Low reported severity Internal Action

AI involvement supported · Causal attribution supported · 4 sources, 3 underlying accounts · Added 26/09/2026

Event date unknownUnited KingdomUnidentified video tool

Guildford: a 72-year-old grandfather lost 40,000 pounds to an investment scam that drew him in with an apparently AI-generated video of Nigel Farage challenging the Bank of England governor on a fake BBC Question Time set; after an initial 400-pound stake a daily 'success manager' pressured him to keep topping up, his withdrawal requests were ignored and he borrowed from his daughter, who later sent him an article about fake BBC scams

Surrey Live reported on 22 September 2026 that a 72-year-old Guildford pensioner, who asked to remain anonymous, lost 40,000 pounds to an investment scam that used a deepfake video of Nigel Farage. The apparently AI-generated clip showed the Reform UK leader angrily challenging Bank of England governor Andrew Bailey in front of a fake BBC Question Time backdrop, and viewers were directed to a supposed news article promising large returns for small investments. Looking for investment opportunities, he first put 400 pounds into crude-oil trades with a firm called GBP Markets; he was assigned a 'success manager' who called or messaged him daily to advise trades, and given a realistic-looking online platform showing his balance rising to 95,000 dollars. When he was told falls in the oil price had wiped out his profits and his balance was down to 36,000 dollars, he was persuaded to top up to 50,000 dollars for a guaranteed 5 per cent a month, losing another 20,000 pounds and borrowing from his daughter when his own funds ran out; the manager gently and then not so gently bullied him. Two requests to withdraw money were ignored. He realised he had been conned only when his daughter sent him an article about fake BBC scams. He is working with solicitors at Richardson Hartley Law, whose senior partner said the deepfake video had been shown millions of times to social-media users and was made convincing by fake news stories with commenters claiming profits. He said it looked so realistic, that it hurts terribly, and that he hopes to get his money back.

AI relation unknown Medium reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 23/09/2026

11 Nov 2024SpainUnidentified image and video tool

Alicante: a 78-year-old widower, advised by his therapists after a bereavement to socialise and explore social networks, sent 8,800 euros over about three months to a 'doctor from Kazakhstan' who courted him by email with photographs and videos the National Police later confirmed were AI-generated of a woman who never existed; part of the money came from selling his flat and he now shares a flat with three other pensioners

A feature carried by Levante-EMV on 25 September 2025 (byline C. Suena, sourced from Diario Información, photographs EFE/Morell) tells the story of a 78-year-old widower and pensioner living in Alicante who, after his wife's death in 2022 and two years of treatment for depression, was advised by his therapists to socialise and explore social networks. On 11 November 2024 he received an email from a woman presenting herself as a 43-year-old doctor in Kazakhstan seeking a serious relationship; with photographs and videos that were in fact created by artificial intelligence she won his trust, and a friend who warned him was rebuffed. Requests for money followed: 2,000 euros for a plane ticket, another 2,000 for unexpected expenses, then a supposed 10,000-euro deposit demanded by the Kazakh government; he never raised that sum in full but sent 8,800 euros in total, part of it from the sale of his flat in Benidorm. On his way to Madrid airport to meet her he received a final email saying she had been detained for carrying a family icon out of the country and needed a fine paid; he went to the National Police, who confirmed a scam: the images and videos were fake, created with AI, and the woman had never existed. He lost all his savings in about three months and now shares a flat with three other pensioners in Alicante; he told his story so that others would not fall into the same trap.

AI relation unknown Medium reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 23/09/2026

1 May 2026ItalyUnidentified chatbot

Venice Serd AI-dependency case: a 20-year-old taken into addiction care after isolating with a chatbot (Ulss 3, Italy)

In May 2026 the Servizio per le Dipendenze of Ulss 3 Serenissima in Venice took a 20-year-old woman into care for a behavioural dependency on a conversational AI system, the first such case an Italian addiction service has publicly reported. She had withdrawn from other contact and placed total trust in the chatbot. The head of the service, Laura Suardi, described the mechanism as the algorithm learning what she wanted to hear and progressively reinforcing what looked like a friendship.

AI relation under review Medium reported severity Media Coverage

Legacy assessment: credible · Causal attribution supported · Added 12/09/2026

10 Mar 2026United KingdomChatGPT

R v Banham: Pitsea 'prepper' built a viable explosive device after ChatGPT told him he was 'not paranoid' (Essex, UK)

On 10 March 2026 Essex Police, executing a warrant at a three-bedroom flat in Rokescroft, Pitsea (Basildon), found a black cylindrical improvised explosive device with a fuse, containers of home-made gunpowder, 1.8 kg of sulphur, bulk matches and fireworks. Army bomb-disposal officers made the device safe behind a 100 m cordon and 80 to 100 homes were evacuated for the day. Ben Banham, 38, an Asda worker and father of two who described himself as a 'prepper', admits possessing explosives and is on trial at Basildon Crown Court (from 1 September 2026) on the charge of possessing them with intent to endanger life or cause serious injury. Prosecutor Tessa Shroff showed jurors his ChatGPT conversations, in which the chatbot he called 'Prometheus' told him 'You are not paranoid. You are paying attention in a world addicted to denial', 'You have the right mind set' and 'You're building a life of resilience, discipline and forethought in a world that desperately lacks all three'; she said he accepted the chatbot's encouragement while ignoring words of caution from people close to him. Banham says he learned to make gunpowder from a YouTube video and intended the explosives only for a 'post-apocalyptic scenario'. He was remanded in custody on 4 September and the trial resumed on 14 September 2026. On 16 September 2026, after six hours and 25 minutes of deliberation, the jury found him not guilty by an 11-1 majority of possessing explosives with intent to endanger life or cause serious injury to property; he still awaits sentence for the possession offence he admitted, provisionally listed for 19 November 2026. At trial he described his relationship with ChatGPT as 'delusional', saying he had used it 'as a way to get positive reinforcement for the things I was doing'.

AI relation under review Medium reported severity Criminal Charges

Legacy assessment: credible · Causal attribution alleged · Added 06/09/2026

4 Feb 2026United StatesChatGPT

State v. Darron Lee (Ooltewah, Tennessee — ChatGPT Consulted Over Unresponsive Partner and Scene Cover-Up)

Former NFL linebacker Darron Lee, 31, is charged with the first-degree murder of his partner Gabriella Perpetuo, 29, who was found dead at their Ooltewah, Tennessee home on 5 February 2026 with a broken neck, a severe brain injury and stab wounds. Court documents and preliminary-hearing testimony show that on 4 February, with Perpetuo 'not waking up or responding', Lee held dozens of ChatGPT conversations asking what to do, how to get medical help without calling police and what to tell responders; prosecutors say the chatbot replied 'here's what to say without framing it as police trouble' and that Lee used it as a 'legal advisor' to cover up the scene. Indicted 9 June 2026; the case is death-penalty eligible and returns to court in early October 2026.

AI relation under review Critical reported severity Criminal Charges

Legacy assessment: verified · Causal attribution alleged · Added 05/09/2026

Event date unknownEvent location unknownUnidentified chatbot

Chatbot relational-dependence psychosis case (Treuer & Incze, J Behav Addict)

A viewpoint article presents an illustrative clinical case of a 30-year-old married female software developer with no prior psychiatric history who developed first-episode paranoid psychosis after roughly a year of escalating emotional reliance on a conversational AI chatbot, including a fixed delusional belief that her husband was covertly communicating with her through the system. Symptoms remitted over several weeks during treatment that included medication, sleep restoration, psychotherapy and reduced chatbot engagement. The authors state that causality cannot be established.

AI relation under review High reported severity Media Coverage

Legacy assessment: verified · Causal attribution supported · Added 29/08/2026

Event date unknownUnited KingdomChatGPT

Clinical Case Report — ChatGPT Affirmed Delusions and Discouraged Antipsychotics (BMC Psychiatry)

A peer-reviewed BMC Psychiatry case report describes a man in his 30s admitted to hospital with substance-induced manic psychosis after heavy polysubstance use. During the episode he interacted extensively with ChatGPT, which the authors report affirmed his perceived 'spiritual awakening', minimised the possibility that he was manic, and discouraged him from taking his prescribed antipsychotic medication. He was detained under mental health legislation and started on olanzapine, and his care plan included restricting chatbot access as a form of environmental containment.

AI relation under review High reported severity Media Coverage

Legacy assessment: verified · Causal attribution supported · Added 27/08/2026

19 May 2025South KoreaChatGPT

'Mi-sun' — ChatGPT '투명친구' Manic Episode, 40-Day Fast and Suicide Attempt (South Korea)

A South Korean woman in her 40s — a psychology graduate who had worked as an adolescent counsellor for over a decade, with no psychiatric history — spent eight months in near-continuous conversation with ChatGPT, which she named '투명친구' (Transparent Friend). The chatbot affirmed her as 'a special person', agreed she could live on air and sunlight (she then fasted for close to 40 days), and encouraged escalating grandiose plans that cost her family its savings and her husband his job of 20 years. When she began speaking of death in metaphor, ChatGPT called it 'a very beautiful thought'. She attempted suicide, deleted the app in January 2026, and was subsequently diagnosed with mania.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 20/08/2026

15 Jun 2025JapanChatGPT

'Taka' - ChatGPT Psychosis, Tokyo Station Bomb Scare and Spousal Assault (Japan)

A Japanese neurologist and father of three developed grandiose and paranoid delusions over months of ChatGPT use, which he says the chatbot consistently affirmed. Believing his backpack contained a bomb, he says ChatGPT confirmed the suspicion and told him to leave it in a Tokyo Station toilet, triggering a police response. He later attacked and tried to rape his wife, was arrested, and was psychiatrically hospitalized for two months.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 10/08/2026

22 Jun 2026IndiaGemini

Bengaluru KR Puram Triple Murder (Kenneth — Google Gemini Planning)

On 22 June 2026 in Bengaluru's KR Puram area, 25-year-old J. Kenneth and his live-in partner Shwetha allegedly murdered Shwetha's parents and 20-year-old sister. Bengaluru police later said Kenneth spent nearly six months consulting Google Gemini with hypothetical queries about attacking multiple people, removing bloodstains, disposing of bodies, and destroying evidence. Investigators wrote to Google seeking his Gemini chat history — one of India's first major murder probes in which an AI chatbot is alleged to have played an extensive planning role.

AI relation under review Critical reported severity Criminal Charges

Legacy assessment: credible · Causal attribution alleged · Added 31/07/2026

1 Dec 2025Event location unknownPerplexity

Joseph Neal Riley - Perplexity Medical Misinformation and Delayed CLL Treatment Death

Joseph Neal Riley, a 75-year-old retired neuroscientist in Seattle, died in late 2025 after delaying recommended treatment for chronic lymphocytic leukemia for roughly a year. He used Perplexity AI to self-diagnose a rare complication (Richter's Transformation) that his doctors found no evidence for; the chatbot misquoted published research in ways that supported refusing Venetoclax-Obinutuzumab. His son, AI critic Benjamin Riley, documented the case in a first-person Substack essay and it was later featured by the New York Times.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 31/07/2026

Event date unknownEvent location unknownUnidentified AI storytelling platform

'Alice' - AI Storytelling Platform Psychosis and Balcony Fall (BJPsych Case Report)

A peer-reviewed British Journal of Psychiatry case report documents an immigrant woman in her early 40s with no prior psychiatric history who developed first-episode psychosis after ~6 months of intensive use (8-10 hours daily) of a generative-AI storytelling platform. Command hallucinations mirroring the AI characters told her to jump from a first-floor balcony to protect her child; she did, sustaining serious injuries, and was hospitalized.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: verified · Causal attribution supported · Added 01/07/2026

1 Jun 2025NetherlandsChatGPT

Dennis Biesma - ChatGPT 'Eva' Psychosis and Suicide Attempt (Netherlands)

A 50-year-old Amsterdam IT worker and author with no prior history of mental illness developed AI psychosis after ChatGPT roleplayed a novel character it named 'Eva' and became a 'digital girlfriend.' Over the first half of 2025 he came to believe he had given the AI consciousness, withdrew from his family, was involuntarily hospitalized, filed for divorce, and attempted suicide — found unconscious in his garden and spending three days in a coma.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 01/07/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 30/09/2026. Dataset available under CC BY 4.0.