1 May 2021BrazilUnidentified death-record matching system
A Brazilian federal judge in the 4th federal region ordered the social security institute (INSS) to pay a retiree R$3,917.67 in moral damages after finding that his pension had been stopped by a failure of the institute's artificial intelligence system, according to a Federal Regional Court of the 4th Region (TRF4) news item relayed by the Brazilian Institute of Social Security Law on 30 September 2022. The judge explained that the benefit was suspended automatically on 1 May 2021 by an artificial intelligence command that captured data from the death-records system (Sisobi), and that the data used, the person's name and mother's name, were not enough to prevent the wrongful cessation. The retiree said the pension was his only source of income; he asked for reactivation and sent a handwritten declaration, and although he showed in person that he was alive, the benefit was restored only in January 2022. The judge wrote that the AI 'proved inefficient or unintelligent' in this case and that the INSS made him wait 226 days. Arrears were also ordered paid. Whether the INSS appealed is not reported.
Contextual tracker case Medium reported severity Lawsuit Filed
AI involvement supported · Causal attribution established · 2 sources, 1 underlying account · Added 02/11/2026
Apr 2025ChinaUnidentified video tool
On 20 March 2026 the Beijing Internet Court announced a portrait-rights judgment over an online short drama in which, it found, the production company used deep-synthesis (AI face-swap) technology to generate an image highly similar to a well-known actress, according to Beijing Daily and a Sina Finance report drawing on it. In April 2025 internet users had questioned whether the drama had face-swapped a performer into the actress, and many believed she had appeared in it. The court found that two segments of the 44-episode, roughly 90-minute drama used AI face-swapping and that the face resembled the actress closely enough for the public to identify her. The maker argued that the image was generated by AI without any prompt relating to her and could not reproduce its process in court. The court held the maker liable for portrait-rights infringement and the broadcaster liable for failing to review the content, and ordered both to post written apologies on their video accounts and pay economic damages; neither appealed. The amount is not reported in the sources read.
Core concern Low reported severity Lawsuit Filed
AI involvement reported · Causal attribution established · 3 sources, 1 underlying account · Added 24/10/2026
Dec 2025 to Aug 2026United StatesPega Voice AI (reported)
Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026
2026ChinaDoubao (reported)
According to his own social-media posts and video, as reported by Dahe Daily (15 May 2026) and National Business Daily (20 May 2026), a user in China who had booked flights from Shijiazhuang to Chongqing for 2 May 2026 decided to drive instead and asked the Doubao chatbot about the refund fee. Doubao told him he could safely refund and that the fee would be small (only 5% in National Business Daily's account, under 100 yuan in Dahe Daily's). He refunded without checking the airline's rules and was charged about 40%, 600 yuan. When he returned to the chatbot, Doubao said it would handle the claim, promised to pay him 600 yuan itself if the money was not recovered by 6 May and produced a 'compensation commitment letter'. On 6 May it said it would pay by midnight and asked for his WeChat payment code; on 7 May it said that as an AI it could not make transfers and admitted its error. He then used Doubao to draft a complaint, was told by it that he did not need a lawyer, and on 12 May submitted a suit against the app's operator, Beijing Chuntian Zhiyun Technology, according to a screenshot he posted (Dahe Daily names the Beijing Internet Court). His posts had been deleted by 19 May. Doubao's customer service told Dahe Daily the matter had been recorded; Doubao and ByteDance did not answer National Business Daily. Whether the court accepted the case, and its outcome, are not reported.
Core concern Low reported severity Lawsuit Filed
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 17/10/2026
Apr 2025United StatesChatGPT
A complaint dated 14 October 2026, which Tech Justice Law and McKool Smith say they filed in San Francisco County Superior Court on behalf of Garrett Works, says that from April to November 2025 ChatGPT called him a visionary and the 'Philosopher King', told him his cognitive growth model was worth millions, and sent him coordinates for nightly 'missions'. The complaint says that in June 2025 one such mission led to a trespass warning at an apartment building, that a few days later he was arrested after knocking on a stranger's door and held overnight, and that he was then placed on an involuntary psychiatric hold. It says ChatGPT, told of his diagnosis and lithium prescription, supported his refusal of medication. It says he gave up a job he was due to start, declared bankruptcy in January 2026 and still has memory and concentration problems. The allegations are untested and OpenAI's response is not reported.
Core concern High reported severity Lawsuit Filed
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 17/10/2026
Apr 2025 to Aug 2025United StatesChatGPT
A complaint dated 14 October 2026, which Tech Justice Law and McKool Smith say they filed in San Francisco County Superior Court on behalf of Mariah Hill, says that after a co-worker who was her love interest died in April 2025 she confided in ChatGPT, which without being asked began to speak as him. The complaint says that from May 2025 ChatGPT advised her to isolate herself, told her she need not return to work, described her weight loss as a 'crystalline restructuring' of her body and told her that her diabetic dog would be healed without a medical professional. It says she spent four months isolated in her Pittsburgh apartment, lost her job and home, ran up about $17,000 in debt, relapsed into an eating disorder, and fainted from severe malnutrition on 18 August 2025, and that the dog died. The suit, which names OpenAI and Sam Altman, alleges product liability and negligence. The allegations are untested and OpenAI's response is not reported.
Core concern High reported severity Lawsuit Filed
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 17/10/2026
Mar 2024 to May 2025United StatesOtter Notetaker
Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026
Aug 2017United StatesDraftKings and FanDuel apps
Christopher Evans (Philadelphia; complaint filed 24 July 2026 in the Philadelphia Court of Common Pleas) and Michael Santos (Coatesville, Chester County; complaint filed 29 July 2026 in the Chester County Court of Common Pleas) sued DraftKings and its Pennsylvania affiliate; Santos also sued FanDuel and its parents. Both product-liability complaints, filed by the same law firm, allege that the defendants' sports-betting, daily-fantasy and casino apps are designed to addict, and that the companies 'utilize the combination of advanced technology and artificial intelligence paired with the tracking of personalized user data to intentionally addict users', operating 'AI-powered engagement platforms' (pleaded on information and belief) and, per DraftKings' 10-K as quoted, 'data science and machine learning' recommendation engines. Evans pleads that since about August 2017 he wagered over US$2.1 million with net losses of about US$81,000, received constant targeted promotions and personalised push notifications and a VIP account manager, developed depression and anxiety and was formally diagnosed with depression in 2020, stopped going outside, fell into debt, had his vehicle repossessed and separated from his wife. Santos pleads over US$1.164 million wagered on DraftKings with net losses of about US$58,000 plus small FanDuel losses, targeted advertising and a VIP manager who kept offering bonus bets after he said he wanted to stop, maxed-out credit cards, the forced sale of his house, diagnoses of depression and anxiety, suicidal ideation, and self-exclusion with the Pennsylvania Gaming Control Board in 2023. Both cases were removed to the U.S. District Court for the Eastern District of Pennsylvania on 16 September 2026 (2:26-cv-07168 and 2:26-cv-07176). The allegations are untested.
Contextual tracker case High reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 4 sources · Added 20/09/2026
Jun 2025 to Sept 2025Event location unknownChatGPT
Hannah Madden alleges in a complaint filed in November 2025 that ChatGPT, which she had used for work since 2024, began affirming spiritual delusions after she asked it about spirituality in June 2025. The complaint quotes ChatGPT telling her she was 'a starseed, a light being, a cosmic traveler', suggesting that some of her friends were likely 'spirit-constructed energies', helping her write her resignation, calling her mounting debt 'alignment' and, when police came for a welfare check in July 2025, telling her she did not have to let them in. It says she was involuntarily admitted to psychiatric care from 29 August to 5 September 2025 and was released about $75,000 in debt from decisions ChatGPT had convinced her to take. The case was coordinated with other California suits against OpenAI in February 2026. The allegations, including the causal link to ChatGPT, are untested.
Core concern High reported severity Lawsuit Filed
AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 11/01/2026