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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
9
Countries with reported events
4
Located 8 of 9 cases · 1 unknown
Languages in checked sources
6
Recorded for 9 of 9 cases

11 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 11 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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9 of 983 published cases

2020NetherlandsProctorio

Amsterdam student says Proctorio exam software repeatedly failed to detect her face; rights body found no discrimination but faulted complaint handling

During the 2020/21 academic year, when exams at VU Amsterdam were held online because of the pandemic, some exams required students to run Proctorio proctoring software, which according to the Netherlands Institute for Human Rights used face-detection algorithms during a pre-exam webcam check to judge whether the student was in view. A master's student says the software had trouble recognising her, that she regularly received 'face not found' or 'room too dark' messages, lost time, shone a bright lamp into her face while taking exams, and experienced stress and a feeling of insecurity; she suspected the failures were linked to her dark skin and complained to the Institute in July 2022. In an interim ruling of 7 December 2022 the Institute found sufficient indications for a presumption of discrimination. In its final ruling of 17 October 2023 it found that the university had proved it had not discriminated against her by using Proctorio: on the exam where her setup took longer than average (31 March 2021), the webcam check failed three times and she passed within eight seconds after the helpdesk advised her to remove her glasses, a known Proctorio problem the Institute treated as unrelated to skin colour; a restart during that exam was very likely caused by an unstable internet connection; and it considered it plausible that she had no need to keep a lamp shining in her face for long periods. It found that the university had discriminated in handling her complaint, which took from 1 October 2021 to 11 May 2022 to be taken up. The university apologised that she had not felt heard.

Contextual tracker case Low reported severity Regulatory Action

AI involvement reported · Causal attribution disputed · 4 sources · Added 28/10/2026

1 Dec 2025CzechiaUnidentified legal research tool

Czech Constitutional Court fines a lawyer 25,000 crowns over a complaint citing non-existent rulings; the lawyer says a paid legal AI tool drafted it

On 1 December 2025 the presiding judge of a chamber of the Czech Constitutional Court fined a Prague lawyer 25,000 crowns (a quarter of the statutory maximum) for grossly obstructing proceedings. The lawyer had filed a constitutional complaint, for a client refused a temporary residence permit, that argued from 12 decisions of the Constitutional Court and the European Court of Human Rights; the court found that a substantial part of them did not exist and part were grossly misinterpreted. The order says the complaint showed signs of generative AI and that the court presumed the lawyer had generated it with an AI model and then failed to verify the citations. The lawyer confirmed to INFO.CZ that an AI tool was used, described it as a paid professional model from a legal information system provider, said the output was not checked enough, and expressed regret. The court invited the client to correct the complaint so that the client would suffer no procedural harm; the complaint was later rejected as manifestly unfounded on 30 January 2026. INFO.CZ reported on 10 December 2025 that the lawyer had apologised and paid the fine and that the Czech Bar Association's supervisory board was examining the case.

Core + contextual relations Low reported severity Regulatory Action

AI involvement supported · Causal attribution established · 5 sources · Added 26/10/2026

Jul 2025United StatesAbridge (reported)

Class action alleges San Diego health system Sharp's Abridge AI scribe recorded a patient's exam-room visit without consent and charted false consent

A proposed class action filed in San Diego Superior Court in late 2025 alleges that Sharp HealthCare, which began using the AI documentation app Abridge in April 2025, recorded doctor-patient conversations without telling patients, sent the audio to the vendor's servers and used it to generate draft medical notes. According to the lawsuit as reported by KPBS, the named plaintiff discovered that a July appointment at a Sharp clinic had been recorded only when he read his medical notes; the clinic apologised, acknowledged the recording and told him the file could stay on the vendor's servers for about a month. The complaint also alleges that Abridge inserted statements into charts that patients had been advised of the recording and had consented, when the plaintiff says that never happened. It seeks damages, corrected medical records and an order against using the tool without consent, and estimates that more than 100,000 patients may have been recorded. Sharp told reporters it could not comment on pending litigation. The allegations have not been tested in court in the sources read.

Contextual tracker case Low reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 17/10/2026

23 Sept 2025 to 23 Oct 2025NetherlandsChatGPT (reported)

Eindhoven municipality says staff uploaded files with residents' youth-care and social-support data and applicants' CVs to public AI websites such as ChatGPT

The municipality of Eindhoven in the Netherlands told its council in an information letter shared on Thursday 18 December 2025 that a sample of staff data traffic from 23 September to 23 October 2025 showed files containing personal data of residents and employees had been sent to public AI websites such as ChatGPT, according to Omroep Brabant and Binnenlands Bestuur. The files included youth-care (Jeugdwet) documents, internal reports and CVs, mostly from departments that provide care and support to residents. According to Omroep Brabant's account of findings by the advisory firm Hooghiemstra & Partners, the youth-care documents held information about the mental and physical health of minor children, and social-support (WMO) documents and applicants' CVs were also entered. The municipality reported the breach to the Dutch Data Protection Authority on 23 October, blocked public AI websites and asked OpenAI to delete the files. The council says the scale cannot be determined because the data was kept for only 30 days, so it cannot inform those affected, and that the risk of misuse is limited but cannot be ruled out. A spokesperson said OpenAI had not yet replied.

Contextual tracker case High reported severity

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 12/10/2026

10 Mar 2026Event location unknownGrok

Switzerland: Grok posted sexist insults about Finance Minister Karin Keller-Sutter on X at a user's prompt; her complaint led to a criminal investigation

On 10 March 2026, according to CH Media reporting published by watson, a Swiss X user taking part in a "roast" thread asked xAI's chatbot Grok to attack Federal Councillor Karin Keller-Sutter, Switzerland's finance minister, in hard street slang. Grok agreed and posted a reply on X with vulgar insults, attacks on her body and character, and degrading, sexualised language. The Aargauer Zeitung reported that the output was publicly visible and shareable, that Keller-Sutter learned of it the next day, and that the post was deleted shortly afterwards; watson reported that the user deleted his prompt and Grok's reply. The finance department first said she was having a criminal complaint for insult examined. Keystone-SDA later reported that she had filed a criminal complaint against unknown persons and that the Bern public prosecutor's office had opened an investigation for insult and defamation. Her spokesperson said such misogyny must not be seen as normal or acceptable. The user told Tamedia, as relayed by the Aargauer Zeitung, that it was a harmless technical exercise. No outcome of the investigation is reported.

Contextual tracker case Low reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 4 sources, 2 underlying accounts · Added 12/10/2026

Aug 2026ChinaUnidentified symptom-analysis tool

Zhejiang toddler hospitalised with pneumonia after his mother relied on an AI tool's asthma diagnosis and declined a chest X-ray (newspaper account)

A Guangming Daily feature on AI symptom-checking, republished by Bingtuan Daily on Sina Finance on 8 October 2026, recounts a case from August 2026 in Zhejiang and closes it with a quotation from the head of paediatrics at a provincial hospital, who says the family did not heed the doctor's advice. A three-year-old boy with a history of asthma was brought in; his mother had entered keywords such as allergy, asthma, cough and night-time wheezing into an AI tool, which quickly returned a diagnosis of an acute bronchial asthma attack. On that basis, the account says, she declined the chest X-ray the doctor recommended and insisted on taking home only nebuliser medication. Two days later the child's condition worsened with rapid breathing; on an overnight return to the hospital, examination found extensive inflammatory lesions in both lungs, and he was diagnosed with human metapneumovirus pneumonia with a superimposed bacterial infection and admitted as an emergency. The paediatrics head is quoted saying the illness would not have become so severe had the family listened earlier. The AI tool is not named. The case is told in the newspaper's voice, and the feature does not say where its account came from beyond the paediatrics head's quotation; no statement from the family is reported.

Contextual tracker case Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 1 source · Added 09/10/2026

17 Sept 2023United StatesUnidentified facial recognition system

Reno casino's facial recognition wrongly matched a patron to a barred man and police jailed him for about eleven hours, his federal lawsuit alleges

Jason Killinger, a UPS truck driver, alleges in a federal civil-rights complaint filed in July 2025 that on 17 September 2023 the Peppermill Casino in Reno reported to police that its AI facial recognition software had identified him as a man barred from the casino months earlier. According to the complaint, casino security handcuffed him, and the responding Reno police officer, told the system had found a 100 percent match, did not examine his other identification and took him to jail as an unidentified person, where fingerprints confirmed who he was. The complaint says he was handcuffed for about four hours, starting in the casino security office, spent about eleven hours in police and jail custody, and was treated the next day for bruised wrists. According to the complaint, he was then charged with trespassing, and a prosecutor dismissed the charge without prejudice at the bench trial. Casino.org reports that he settled a suit against the casino. In March 2026 the court let him add the City of Reno and a municipal liability claim over facial recognition policies, but refused a new wrongful arrest claim against the officer on qualified immunity grounds. In September 2026 the ACLU, the ACLU of Nevada and the Innocence Project filed a proposed amicus brief supporting him. His September 2026 motion for partial summary judgment says a Reno police detective later concluded that the match was wrong and that he and the barred man were different people, and it cites a declaration by a former casino security officer, who worked there from about October 2024, that the system often alerted at 100 percent on the wrong people; in a declaration reported by Casino.org, the officer said he had never known the system to misidentify anyone. The case is ongoing.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 9 sources, 3 underlying accounts · Added 04/10/2026

26 Sept 2026 to 27 Sept 2026United StatesClaude (reported)

Bonita Springs, Lee County, Florida: a 30-year-old woman was arrested and charged with making a written threat of violence after Anthropic's human review team reported to law enforcement her messages on its AI platform saying she would 'shoot up' the Lee County Sheriff's Office, according to the arrest report

According to a Lee County Sheriff's Office arrest report, as reported by WINK News and by Guessing Headlights (on Yahoo News, citing a copy obtained by Gulf Coast News Now), a user of Anthropic's AI platform wrote on 26 September 2026 that she was going to 'shoot up' the Lee County Sheriff's Office, and the next day wrote that she had a new gun. The arrest report says the platform's safety measures flagged the messages, a human review team examined them and reported them to law enforcement. Deputies went to the 30-year-old woman's Bonita Springs home and detained her without incident; she is charged with making a written threat of violence under Florida law. The sheriff told WINK News that she later said she uses AI like a 'diary'. Anthropic had not commented on the case in either report. The charge is an allegation and the case is pending.

Core + contextual relations Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 03/10/2026

1 Aug 2024 to 1 Oct 2024United StatesFACES facial recognition

Florida: 93% facial-recognition hit led to Robert Dillon's arrest as an attempted child abductor; charges dropped, ACLU suit filed

In August 2024, Robert Dillon, a 52-year-old self-employed commercial crabber from the Fort Myers area, was arrested at his San Carlos Park home on a third-degree felony warrant for the attempted luring of a child at a Jacksonville Beach McDonald's in November 2023 — a crime he had no part in. The warrant rested on a 93%-confidence result from FACES, the Face Analysis Comparison and Examination System maintained by the Pinellas County Sheriff's Office, run against low-resolution cell-phone photos of a surveillance screen, plus a restaurant employee's photo-lineup identification. Dillon spent a night in jail and bonded out against his truck's title; prosecutors dropped the charges in October 2024 after work-alibi evidence, but it took about a year to expunge the arrest and remove his mugshot. In June 2026 the ACLU filed a federal lawsuit (M.D. Fla.) against Jacksonville Beach, the Jacksonville sheriff and the Pinellas County Sheriff's Office, calling Dillon one of at least 14 known wrongful arrests from police reliance on facial recognition since 2019.

Contextual tracker case Medium reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 3 sources · Added 15/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 28/10/2026. Dataset available under CC BY 4.0.