Skip to main content

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
5
Countries with reported events
5
Located 5 of 5 cases · 0 unknown
Languages in checked sources
4
Recorded for 5 of 5 cases

2 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 2 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity HighMediumLow
More filters: AI relation, use, setting, sources and responses
Clear filters

5 of 628 published cases

23 Sept 2025 to 23 Oct 2025NetherlandsChatGPT (reported)

Eindhoven municipality says staff uploaded files with residents' youth-care and social-support data and applicants' CVs to public AI websites such as ChatGPT

The municipality of Eindhoven in the Netherlands told its council in an information letter shared on Thursday 18 December 2025 that a sample of staff data traffic from 23 September to 23 October 2025 showed files containing personal data of residents and employees had been sent to public AI websites such as ChatGPT, according to Omroep Brabant and Binnenlands Bestuur. The files included youth-care (Jeugdwet) documents, internal reports and CVs, mostly from departments that provide care and support to residents. According to Omroep Brabant's account of findings by the advisory firm Hooghiemstra & Partners, the youth-care documents held information about the mental and physical health of minor children, and social-support (WMO) documents and applicants' CVs were also entered. The municipality reported the breach to the Dutch Data Protection Authority on 23 October, blocked public AI websites and asked OpenAI to delete the files. The council says the scale cannot be determined because the data was kept for only 30 days, so it cannot inform those affected, and that the risk of misuse is limited but cannot be ruled out. A spokesperson said OpenAI had not yet replied.

Contextual tracker case High reported severity

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 12/10/2026

Jan 2025ItalyUnidentified customer-service AI tool

Genoa court reinstates a Maersk Italia worker whose January 2025 dismissal unions linked to AI replacing customer service tasks

In January 2025 Maersk Italia, the Genoa-based Italian arm of the Danish logistics group, dismissed four employees of its Customer Service department without warning, according to the regional transport unions Filt Cgil, Fit Cisl and Uiltrasporti, who called a one-day strike. The unions said the company had moved the work to Manila and had also replaced part of the tasks done by the Genoa staff with artificial intelligence. One of the four, a woman, sued, while the other three accepted a severance offer. Euronews reported on 30 April 2026 that the Genoa labour court had ordered her reinstatement with compensation for the months she went unpaid, finding the dismissal unlawful because the employer had not tried to redeploy her within the company. A legal commentary in Domani gives the judgment's date as 30 March 2026, while Euronews says the decision came on Thursday, the eve of 1 May. The unions that backed the case described it as the first Italian case in which judges ruled on a dismissal linked to AI, although the Domani commentary also cites a Rome ruling of November 2025 on an AI-related dismissal. The Domani commentary does not name the employer. No source describes the AI system or what it did, and Maersk's account of the dismissals was not found.

AI relation unknown Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 3 sources · Added 11/10/2026

2025FranceChatGPT (reported)

France: ex-employees say Alsace firm Plus que pro used AI to screen out job-seekers' CVs by age, sex and African-origin surnames; firm says it never ran

Plus que pro, a company founded in 2014 in Schiltigheim near Strasbourg that recruits franchised sales agents, is accused by three former employees interviewed by AFP of building a recruitment tool that screened candidates on unlawful criteria with the help of AI. According to one of them, in spring 2025 the company collected about 740,000 sales CVs from job platforms such as Hellowork and reduced them to 130,000 in five days with ChatGPT after applying discriminatory filters. AFP says it consulted the prompt, which told the AI to estimate each candidate's age, keep those under 55, infer age from the baccalaureate year and exclude those under 27, and require that the candidate's surname not be of African origin, and a results table listing a rejection reason against each name, such as "too young" or "too old", with women identified by first name marked "Exception". A former employee said that all the sales agents retained had the same profile, white and in their forties; another said the AI only systematised a practice already established when CVs were sorted by hand. One former employee says he has referred the matter to the CNIL and the Défenseur des droits; the CNIL said it could not comment on an individual case. The company denies ever asking anyone to build discriminatory criteria into its tools; it acknowledges that one version of the tool contained developments contrary to its specifications, but says that version was never put into service, evaluated no candidate and was developed by a former employee acting on their own initiative, who has since been dismissed. Rue89 Strasbourg separately reported, from working documents and testimony, that the company sorted thousands of CVs on criteria of gender and supposed origin without the candidates' knowledge between 2023 and 2026; its subscriber-only report could be read only in part.

Contextual tracker case Low reported severity Media Coverage

AI involvement reported · Causal attribution disputed · 3 sources, 2 underlying accounts · Added 11/10/2026

Mar 2025United StatesJewish Onliner (suspected)

Yale Law School scholar placed on leave and barred from campus after article on an AI-empowered news site linked the scholar to a sanctioned group

In March 2025 Yale placed a Yale Law School scholar, who was deputy director of a Yale Law School project, on administrative leave and barred the scholar from campus. The New York Times reports the decision came three days after a news site described as powered at least in part by artificial intelligence published a story on the scholar's connections to Samidoun, a group on a US sanctions list. Inside Higher Ed and Middle East Eye identify the site as Jewish Onliner. The scholar's lawyer says Yale's general counsel named the article as the trigger of the investigation. The scholar told the Times of not being a member of any organization that would violate US law, and the lawyer says the scholar is not a member of Samidoun. A Yale Law School representative told The National that placing an employee on temporary administrative leave while a review is conducted is the appropriate process and that the scholar's short-term position was due to expire the following month. The site says humans fact-check and that AI tools play a significant role in its work. The inspected sources do not show that AI produced the article.

Contextual tracker case Medium reported severity

AI involvement suspected · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 29/09/2026

1 Jul 2025 to 21 Aug 2025AustraliaCommonwealth Bank voice-bot

Australia: Commonwealth Bank announced 45 call centre job cuts it attributed to an AI voice-bot, then reversed them as an error, ABC reports

In late July 2025 the Commonwealth Bank of Australia confirmed to the ABC that it was cutting 45 call centre jobs after rolling out an AI chatbot, and ABC reports the bank had briefed the Finance Sector Union that the cuts were due to AI. The union raised a dispute at the Fair Work Commission and said members found call volumes rose after the bot was introduced. On 21 August 2025 ABC reported that the bank called the decision an error, apologised to the affected employees, said it had not adequately considered all relevant business considerations, and offered them the choice to keep their roles, be redeployed or leave. One employee told Yahoo Finance she had helped train a messaging bot known as Bumblebee, was told in late July her role was redundant, judged the redeployment offer unworkable and accepted voluntary redundancy. The bank's quoted statements say AI made customer help faster; the union calls AI a cover for cost cutting.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

Methodology and corrections · Subscribe via RSS · Suggest a case or correction · Find support

Last dataset update: 12/10/2026. Dataset available under CC BY 4.0.