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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
8
Countries with reported events
2
Located 2 of 8 cases · 6 unknown
Languages in checked sources
6
Recorded for 8 of 8 cases

2 cases have no reviewed AI-to-person relation yet: 2 not yet reviewed and 0 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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8 of 868 published cases

May 2026Event location unknownChatGPT and Claude (reported)

Author of The Future of Truth acknowledges synthetic and misattributed quotes linked to his AI research tools; two people quoted say the quotes are not theirs

Ars Technica reported on 22 May 2026 that a New York Times investigation that week found what Steven Rosenbaum acknowledged are "a handful of improperly attributed or synthetic quotes" in his book The Future of Truth: How AI Reshapes Reality, linked to his use of AI tools while researching it. Rosenbaum told Ars that ChatGPT and Claude were used heavily to gather information and that AI-sourced material was tagged in his notes and passed to a fact-checker and copy editors provided by the publisher. According to Ars, the Times identified six problematic citations among the book's 285 outside citations, including three synthetic quotes with no apparent source. Tech reporter Kara Swisher told the Times she never said a quote attributed to her, and professor Lisa Feldman Barrett said quotes attributed to Barrett do not appear in Barrett's book and are wrong. Rosenbaum said he was working with editors on a citation audit to correct future editions. WIRED later removed an excerpt from the book, saying it did not meet its editorial standards.

Core + contextual relations Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 2 sources · Added 18/10/2026

17 Oct 2026Event location unknownOpenAI support assistant (reported)

ChatGPT Pro subscriber says OpenAI's AI support assistant, asked for compensation, processed a refund that ended a restored subscription (first-person account)

In a public post to r/ChatGPTcomplaints created on 17 October 2026, a ChatGPT Pro subscriber writes that OpenAI disabled their account two days after they paid $200 on 30 September, rejected their appeals for about two weeks, and on 17 October restored the account, acknowledging in an email that it had been disabled in error. The poster says they then asked OpenAI's AI-powered support assistant for compensation for the lost days while keeping the subscription. According to the poster, the assistant said it could not give credits, usage resets or discounts, offered a proportional refund of $86.67 and warned that accepting it would immediately cancel the subscription; the poster replied 'Yes, I approve', and the assistant then said the paid access had ended, that it could not reverse the refund, and suggested buying another subscription. The poster acknowledges the warning and their confirmation but says they misunderstood the consequence and had asked about the lost period, not the remaining one. The request was forwarded to a human specialist and was unresolved at the time of posting. The account is uncorroborated; the post was later removed by Reddit for an unstated reason.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 18/10/2026

2026IsraelChatGPT (reported)

Mother tells Ynet she waited two days after ChatGPT, while advising a check, said it was relatively rare; her teenage son lost a testicle

Ynetnews reported on 12 April 2026 that doctors at Meir Medical Center had seen three teenage boys lose a testicle in the past month after arriving too late for treatment of testicular torsion. The mother of one of them told Ynet that when her son complained of lower abdominal pain she thought it might be constipation and consulted ChatGPT, which gave several options, said it could be something serious and that they should get it checked, but also said it was relatively rare, so they thought they could wait. After two days without improvement the boy's testicle was swollen and he could hardly walk; an urgent care clinic sent them to hospital and ChatGPT, consulted again, told them to go to the emergency room immediately. At the hospital, late at night, doctors diagnosed severe torsion, operated and removed the testicle; the boy is recovering at home. The doctors attribute the month's unusually high rate of complications mainly to delayed arrival at the emergency room, which they say the war has partly influenced.

Contextual tracker case High reported severity Involving minors Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 16/10/2026

29 Apr 2026Event location unknownChatGPT

Texas health plan says an employee uploaded a file of members' personal and prescription data to ChatGPT from a home network, against its policy

Community First Health Plans, a nonprofit health plan in San Antonio, Texas, said in a 29 June 2026 release that on the evening of 29 April 2026 one of its employees uploaded a file containing personal information of some members to ChatGPT from a home computer network, circumventing the plan's firewall safeguards and violating its policy. The plan says it does not use ChatGPT and that its systems detected the violation and alerted its IT department. According to the release, the file may have included members' names, addresses, dates of birth, member identification numbers and prescription drug information. The next morning the plan revoked the employee's access, directed and verified deletion of the data from the employee's ChatGPT account, asked OpenAI to delete any related data, and ended its relationship with the employee. It notified affected members and federal and state agencies, offered 12 months of identity monitoring and says it is not aware of any misuse. The release gives no number of affected members.

Contextual tracker case Medium reported severity

AI involvement reported · Causal attribution supported · 1 source · Added 12/10/2026

11 Apr 2026 to 11 Oct 2026Event location unknownChatGPT

Adult ChatGPT Plus subscriber says the account was classified as a teen and restricted, and that OpenAI said profiling had to come first; first-person post

In a Reddit post of 11 October 2026, a ChatGPT Plus subscriber who says they are an adult (36, by the post's own account) writes that when OpenAI's age checks rolled out their account was classified as a teen account and put on a restricted account. The poster says they had earlier emailed OpenAI asking for verification options without ID or a photo, received a canned reply about the verification provider Persona, and on escalating to data protection was told they had to be profiled first. The poster says they then cancelled the subscription. OpenAI's Help Center says ChatGPT uses an age prediction system that reads account signals, automatically enables the teen experience when it predicts an account may belong to someone under 18, can get this wrong, and lets adults verify their age to remove it. The account is the poster's own and is not corroborated.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 11/10/2026

Oct 2026Event location unknownChatGPT (reported)

Patient reports a nurse was already recording with ChatGPT when they declined AI notes

In a public Reddit account, a patient says a nurse asked whether AI could take notes at a medical appointment. After the patient objected, the nurse picked up a phone that the patient described as showing ChatGPT already recording. The patient describes the recording as occurring without prior notice and says their objection was dismissed. In replies, the author says the phone had Chrome open to ChatGPT, that recording had started when the nurse entered the room, before she asked consent, and that the recording was disabled only after the author insisted. This is an uncorroborated first-person account. It does not establish what was captured, whether anything was sent to a server, retained or used for training, or whether a law was broken. The clinic’s location, account type and response are unknown.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 06/10/2026

3 Oct 2026Event location unknownOpenAI Help Center assistant

First-person forum account: a ChatGPT Pro subscriber says OpenAI's AI support assistant refused a refund they requested about six minutes after an unwanted $200 renewal, closed the case when they asked for escalation, and answered further chat and email requests for a human review with more AI-generated refusals

In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

19 Jun 2026 to 13 Aug 2026BrazilChatGPT and OpenAI moderation

Brazilian man detained without charge after OpenAI reported messages; he denies intending harm

BBC reporting describes a Brazilian man detained for 54 days after OpenAI reported messages to the FBI and Brazilian authorities. Police described a credible threat; he denied intending harm. A court released him without charges under protective conditions. The report did not include ChatGPT’s replies.

Core + contextual relations High reported severity Investigation Opened

AI involvement supported · Causal attribution supported · 4 sources, 2 underlying accounts · Added 23/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.