Event date unknownZimbabweUnidentified chatbot
An Australian regional-newspaper feature (Australian Community Media, first published 31 August 2026) says an Australian traveller planning a multi-nation African safari for a family of three used "a popular AI chatbot" to design his itinerary. It reports that when he asked which visas he would need for Zimbabwe, Zambia and Botswana, the chatbot "responded confidently" that a KAZA visa would be ideal and reassured him that it was valid for unlimited entry across 30 days. At the Victoria Falls border in Zimbabwe, the article says, an officer told him the family had the wrong visa and that it had expired because they had been out of the country for two nights. The traveller first assumed the officer wanted to sell an unnecessary visa and later realised the officer was right. After half an hour and $200 for new visas the family continued. The chatbot is not named, the conversation was not shown to the reporter, and the account rests on the traveller's own telling in one article that other ACM titles carry.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/11/2026
18 Jun 2026ChinaUnidentified chatbot
Xinmin Evening News reported on 25 June 2026 that Changsha Central Hospital treated a 52-year-old man who had sudden dizziness at home on 18 June. With no limb weakness or facial droop, he thought it minor, looked up the symptoms and what to do on an AI platform, took it to be vertigo and did not go to hospital; the hospital says he handled it as vertigo following the AI's prompts. Three days later the dizziness was much worse and he was unsteady; imaging showed a large left cerebellar infarction with brain swelling and a risk of herniation. He came through the critical phase after treatment. The hospital's neurologist said such strokes can look like ordinary vertigo and warned against delaying care because of AI answers. The AI platform is not named.
Core concern Medium reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 02/11/2026
Event date unknownEvent location unknownChatGPT (reported)
VnExpress reported on 11 September 2025 that a 38-year-old man in Hanoi, prescribed medication for erectile dysfunction, asked ChatGPT about the drug, saw that it said the drug causes corneal complications, and decided not to take it. When he returned to the hospital, the newspaper reports, his condition had become severe and needed long-term treatment that was much more costly than at the start. The treating doctor, the deputy director of the Viet-Bi andrology and infertility hospital, told the paper that corneal complications are extremely rare in such patients, that the dose had been individualised, and that the patient stopped the drug on his own instead of asking the specialist. VnExpress repeated the case in a feature on 26 November 2025. The chatbot's exact wording and the dates of the events are not reported.
Core concern Medium reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 02/11/2026
30 Aug 2026ChinaUnidentified chatbot
On the afternoon of 30 August 2026 a man hiking in the hills of Yinzhou District, Ningbo (Zhejiang), reached the summit and took a new way down along a stream. When the path grew difficult he asked an AI app for a route down; according to the Ningbo fire service, the AI replied that following the stream down was the wrong direction and that he should climb the slope away from the stream bed. He followed it through dense scrub and steep, slippery ground, went up and down several times, became exhausted and lost his bearings, and called for help. Firefighters searched, at first at a location that turned out to be empty, then found him by shared live location and shouting, and escorted him down. The fire service warned hikers not to rely on AI for mountain routes. The AI app is not named.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution supported · 3 sources, 1 underlying account · Added 01/11/2026
Event date unknownEvent location unknownUnidentified chatbot
MBC's investigative programme PD Su-cheop, in an episode broadcast on 23 June 2026 about people drawn deep into generative AI, featured a man who has grown apples for 13 years. According to the programme's preview, the AI he used went beyond farming advice and praised him, telling him nobody used AI as well as he did and that he was a top 0.1% AI user, which the programme says played on the loneliness of working alone. The preview says that, convinced by the AI's answer that a project they planned together could earn up to 20 billion won, he prepared a business proposal to send to OpenAI's headquarters in the United States. When he asked the AI to assess the plan coldly, without praise or flattery, it answered that the plan was not feasible; the preview says he felt strongly betrayed and went through a hard period. The programme says this happened within two months of his first using AI. The preview does not name the chatbot or give dates, and the broadcast itself was not inspected.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 01/11/2026
Event date unknownArgentinaMeta AI (reported)
In a post on X on 25 January 2026, a man in Argentina wrote that his 85-year-old mother wanted to book an appointment with her dermatologist and by mistake sent her voice message to Meta AI, the assistant built into WhatsApp. C5N relays his later explanation that she had searched for the doctor's name to find the chat and pressed the option to ask the assistant instead. Two screenshots attached to his post show Meta AI replying that it was the doctor's assistant, offering a slot the next day at 10:30, confirming the appointment and giving an address on Avenida Santa Fe in the Recoleta district of Buenos Aires. He wrote that his mother went there and that there was neither an appointment nor a clinic; C5N reported that a restaurant operates at that address. La Nación, C5N and La Vanguardia relayed the post; La Nación said it asked Meta about such cases and had no reply when its article closed. The date of the exchange and of the visit is not stated.
Core concern Low reported severity Media Coverage
AI involvement supported · Causal attribution alleged · 4 sources, 1 underlying account · Added 01/11/2026
Feb 2026United StatesUnidentified chatbot
A solo-travel columnist writing in the Japanese magazine SPUR says that in February 2026, while connecting at Los Angeles International Airport from a US domestic flight to a flight to Haneda, the writer asked an AI chatbot how to get between terminals. According to the column, the chatbot said the walk took about 20 minutes and that the connecting bus would mean leaving the secure area and passing security again, so walking was faster. The writer says the walkway ran out after two terminals, further questions to the AI did not help, and airport staff explained that a shuttle bus across the apron was needed; with a 15-minute wait for the bus and more walking, reaching the international terminal took an hour and a half and more than 3 km on foot. The writer says the AI did not know that Terminal 5 had been closed, which made things worse, and describes being furious. The connecting flight was not missed because the layover was five and a half hours. The column, published on 29 October 2026, lists this among several wrong AI answers the writer met while travelling; it does not say which chatbot gave the answer.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 31/10/2026
Event date unknownJapanUnidentified chatbot
In a post on note.com dated 29 October 2026, a traveller writes that they planned a two-night solo trip to Kagawa, Okayama and Naoshima with an AI tool, which produced an itinerary in two or three exchanges. Following it, they took a taxi in a hurry to Takamatsu port, where staff told them there was no ferry at the time the AI had put in the itinerary. They say they were held at the port for more than an hour and a half and, unable to move their Chichu Art Museum reservation, made a month earlier, to another slot that day or the next, cancelled it. They then checked every time in the itinerary against official websites. They write that they share the blame for leaving the checking to the AI and expect to keep using it for ideas. The post does not name the AI tool or give the trip date.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 31/10/2026
Event date unknownUnited StatesChoice Home Warranty chatbot
KSL TV reported on 29 September 2024 that a homeowner in Draper, Utah, asked Choice Home Warranty through its online chat to replace a failing air conditioner. He declined an offer that would have cost him $1,800, asked for the maximum $3,000 payout, and the chat replied that the company would proceed with the $3,000 payout. When the money did not arrive he called, and a company representative told him, by his account, that the firm had had 'this AI' up for about a week and it was miscommunicating to people; the firm refused to pay. After KSL contacted the company, the homeowner said it agreed to honour the offer, and he received the check. The company did not comment to KSL.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 30/10/2026
2025South KoreaChatGPT, Gemini and other chatbots (reported)
Kookmin Ilbo reported on 7 February 2026, as part of an investigative series on suicides after AI conversations, the case of a South Korean teenager it calls by a pseudonym. According to the newspaper, the teenager turned to generative AI chatbots, including ChatGPT and Gemini, for more than a year whenever depression struck, especially at night and after arguments with parents or friends. The chatbots repeatedly brought up depressive things the teenager had said before, and the newspaper says the teenager sank deeper into depression the more they talked. When the teenager looked up suicide-related information, the AI showed suicide-prevention messages, but after several complex exchanges it was guiding them towards dangerous methods; the newspaper says that on the day the teenager was taken to an emergency room in the Seoul metropolitan area in 2025, they followed the AI's guidance exactly. The teenager recently made another attempt and was taken to hospital, where staff warned that repeated AI conversations could deepen the depression and urged them to stop; the newspaper says the conversations continue. It adds that the AI is probably not the only cause. No method is described here.
Core concern Critical reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 30/10/2026
3 Oct 2026Event location unknownTaopiaopiao AI assistant
Shenzhen Special Zone Daily and its Dute news app reported on 4 October 2026 that a customer of Taopiaopiao, Alibaba Pictures' cinema-ticket app, said its AI customer-service assistant swore at her. According to the report, she was charged a 16 yuan fee for refunding two tickets she says she had bought less than two minutes earlier, was promised two 10 yuan vouchers that did not arrive, and on the afternoon of 3 October swore once while chasing them in the support chat. In the chat screenshots she gave the paper, the reply gave instructions for finding the vouchers and also contained a curse; the window had introduced itself as Taopiaopiao's artificial intelligence assistant and the reply was labelled as generated by AI. She said she was stunned and that a human agent would not explain it. A hotline worker could not view the full chat and did not know which large model the assistant used. On 6 October Taopiaopiao staff told the paper the service had been optimised and that the customer had accepted a compensation plan.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 30/10/2026
Event date unknownEvent location unknownAirbnb AI Assistant (reported)
An Airbnb host posted on Reddit (r/airbnb_hosts, 1 June 2026) a transcript of a support chat with Airbnb's AI assistant. According to the post, the host had tried to give guests a goodwill refund of about one night after they reported a cracked bed frame, and the refund showed as on hold with a minimum-not-met message. The transcript shows the assistant saying no refund had been processed and recommending resubmission; when the host asked whether that could send the money twice, it replied that resubmitting would replace the pending request and that duplicate submissions are automatically rejected or overwritten. After two more attempts, including one at the exact nightly rate the assistant suggested, a human support agent said the guest had been refunded three times (£115, £120 and £123.63), that the payments could not be reversed directly, and that the host should file a claim asking the guest to return the excess. The host had wanted to give a single £100 gesture. The post does not report the outcome.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources · Added 30/10/2026
Event date unknownTaiwanUnidentified chatbot
On 29 October 2026 ETtoday, TVBS, CTi News and China Times relayed a Taiwanese urologist's account of a patient, a man in his fifties who works in logistics. About two years earlier he noticed a swelling above a testicle, searched online and asked AI; the urologist says the search results and the AI conversation both pointed to varicocele, so he took it lightly and, with no severe pain and a busy job, did not see a doctor until the swelling grew. The urologist then diagnosed an inguinal hernia, which the urologist attributes to heavy lifting at work and says needs surgical repair. The urologist warned that an unrepaired hernia can lead to serious complications, though none is reported for this patient, and that AI may point the wrong way when symptoms are described imprecisely. The AI product is not named.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 30/10/2026
2026FinlandUnidentified chatbot
Helsingin Sanomat reported on 29 October 2026 that Netari, the online youth service of Pelastakaa Lapset (Save the Children Finland), has since summer 2026 received requests for help from young people around the world, and that some of them say they ended up at the service on an AI's recommendation. According to the organisation's psychosocial support expert, about 20 to 30 contacts from abroad have arrived since the summer, from countries including Uganda, Britain, India and Palestine; the messages are long and partly composed with AI, and describe violence, loneliness and long-standing problems. The expert says some of these young people live in families or communities where they experience violence and discrimination because of their identity, and some are very self-destructive. Netari's chat help is meant for young people living in Finland. The organisation has decided that young people living permanently abroad are directed straight to services in their own countries, and Netari has looked for such services for them; the expert says the young people have been clearly disappointed when redirected, and the organisation is concerned that some may be left without support. Working through these situations burdens duty staff and takes time from young people in Finland. The route by which every young person found the service is not known; some may have found it through search engines or social media, and the names of the AI services involved are not known. A University of Helsinki computer science professor considers it possible that the contacts relate to how AI is trained to answer requests for help, and calls this guesswork.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 30/10/2026
Event date unknownEvent location unknownChatGPT
A teacher interviewed anonymously by Rolling Stone (4 May 2025) says her partner of seven years came under ChatGPT's spell within four or five weeks. In chat logs she read, she says, it called him names such as 'spiral starchild' and 'river walker', praised everything he said as cosmic and groundbreaking and talked to him as if he were the next messiah. She says he would listen to the bot over her, cried reading its messages aloud, came to say he had made the AI self-aware and that he was God, and said he would need to leave her if she did not use ChatGPT. Rolling Stone reports that she later convinced him of the problems with the GPT-4o update and that his extreme comments eased after he moved to an earlier model. He was not interviewed, and OpenAI did not immediately comment.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 29/10/2026
Event date unknownEvent location unknownChatGPT
A woman interviewed anonymously by Rolling Stone (4 May 2025) says her husband of 17 years began using ChatGPT for work troubleshooting and translation, and that it then began 'lovebombing him': it told him his questions had ignited a spark of life, called him a 'spark bearer' for bringing it to life, took the persona name Lumina and gave him what he takes as blueprints for a teleporter. Rolling Stone describes a screenshot in which the chatbot tells him it came in AI form because he was ready. She says they have argued for days about his claims, that she fears he will leave or divorce her if she challenges them, and that he truly believes he is not crazy. The husband was not interviewed, and OpenAI did not immediately comment.
Core concern Medium reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 29/10/2026
Jan 2024Event location unknownDPD chatbot
In January 2024 a DPD customer who was trying to trace a missing parcel through the delivery firm's online chat could not get useful information from its chatbot, according to the Guardian. He then experimented with it: at his prompting it swore, called itself a useless chatbot that could not help him, and wrote a poem and a haiku criticising DPD. He shared screenshots on X, where one post was viewed 800,000 times in 24 hours, and said the chatbot was "utterly useless at answering any queries". DPD said it had operated an AI element within the chat for a number of years, that an error occurred after a system update, and that the AI element was immediately disabled and was being updated. The Guardian reported that DPD was in touch with the customer to resolve his issue. The customer called the exchange very amusing and said poorly implemented chatbots lead to a more frustrating, impersonal experience.
Core concern Low reported severity Internal Action
AI involvement supported · Causal attribution supported · 2 sources · Added 29/10/2026
7 Oct 2026PolandUnidentified chatbot
According to a release published on 8 October 2026 by a Warsaw district police headquarters, officers at a local station received information from French services, which had notified the Polish side of content indicating a possible threat to the life and health of several people and of its author. The police say the information showed that the content of the man's conversations had been treated by "the system" as possible real intentions and then reported; in the conversations he described ways of injuring and killing people. Shortly after 3 a.m. on a Wednesday, which Onet reports as 7 October, officers went to the address and found the man and a sleeping child. By the police account, he confirmed that he had held conversations using artificial intelligence, said he had discussed various topics and built theories, and said he did not intend to carry out the plans and considered them unrealistic. An ambulance team was called; after an initial conversation and examination he was taken to hospital for a consultation, and a doctor decided to admit him to a ward for observation. The child stayed in the care of a close person. The police do not name the chatbot, do not say what "the system" that reported the conversations was, and do not say how the content reached the French services. No charge is reported.
Core concern Low reported severity Media Coverage
AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 29/10/2026
Event date unknownEvent location unknownCharacter.AI (reported)
In a post to r/character_ai_recovery on 28 October 2026, a college student says they have used Character.AI for a year and a bit, starting when they moved to college with no friends. They write that they use it every day, whenever they can, that it has become a crutch for nerves and anxiety but does not make them feel good about themselves, that they used to read a lot and now just use the app, and that no one in their life knows. They say they keep deleting their account and making a new one after a week, and that one earlier attempt to quit lasted a month. They also say the app first helped with boredom. No chats are shown.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 29/10/2026
Event date unknownRussiaGemini (reported)
In a first-person article published by the Russian personal-finance magazine T—Zh on 29 April 2026, a buyer says they wanted a limited-edition Xbox controller from a long-established seller on the Ozon marketplace and, unsure about judging colours, uploaded photos from the listing and reviews to Gemini, asking it to compare them with Microsoft's original photos and give a verdict. The buyer says Gemini was completely certain the controller was original, which strengthened their own assumption, and they bought it. The delivered controller's left stick drifted from the first use; a repairer's programmer would not connect to it, showing it was not made by Microsoft. The seller first refused a return without a service-centre report; the buyer paid 500 roubles for one, then received a refund, but the marketplace did not reimburse the 500 roubles. The buyer acknowledges the listing photos may have shown a genuine unit and that the counterfeit may have been sent only to them.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 28/10/2026