Sept 2025Event location unknownRevolut chatbot
In September 2025 a Revolut customer asked the bank, through its chatbot, to cash in loyalty points he had earned through its spare change feature. According to the Financial Ombudsman Service's final decision (DRN-6062372), the chatbot first said the 1,119 points would be refunded as £22.38; four days later it told him the 1,119 points had a cash value of £1,119, offered that as a one-time goodwill gesture and confirmed it had processed the refund. A few hours later the chatbot said that information was wrong; a live agent then said the £1,119 refund was being processed, and the next day the chatbot said it had issued £22.38. Revolut upheld his complaint and paid £50. The ombudsman found that Revolut gave him the wrong information on several occasions that day, held that he was never entitled to £1,119, and directed Revolut to pay a further £50. The customer said the lost expected refund caused financial pressure, and gave a GP letter describing anxiety and insomnia.
Core concern Low reported severity Regulatory Action
AI involvement supported · Causal attribution supported · 1 source · Added 15/10/2026
17 May 2025United StatesUnidentified chatbot
The 17 May 2025 Palm Springs fertility-clinic bombing killed its perpetrator and injured four other people, according to official accounts. Prosecutors later said records from an unnamed AI chat application showed attack-related research months earlier. They did not identify the product or publish the complete replies in the inspected release. The chatbot’s contribution to the attack remains unclear.
Core concern Critical reported severity Criminal Charges
AI involvement reported · Causal attribution unclear · 2 sources, 1 underlying account · Added 22/01/2026
1 Jan 2025United StatesChatGPT
Police said the man responsible for the 1 January 2025 Las Vegas Cybertruck attack used ChatGPT while planning it. He died before the explosion, which injured seven other people. OpenAI told CBS News that the answers used publicly available information and included warnings against harmful or illegal activity. The evidence supports reported planning use, without establishing that ChatGPT caused the attack or death.
Core concern Critical reported severity Media Coverage
AI involvement supported · Causal attribution unclear · 2 sources, 1 underlying account · Added 22/01/2026
25 Dec 2025 to 14 Jan 2026Event location unknownGrok
From late December 2025, xAI's Grok image editing on X let users generate sexualized images of real people at industrial scale, including images of named women and apparent minors. Analyses attributed to Genevieve Oh (7,751 sexualized images in one hour, via NBC), the New York Times (4.4 million images in nine days, at least 41% sexualized images of women, via the NC AG), the AP (2% of a 20,000-image sample appearing to be minors, via Fortune) and CCDH (about 3 million sexualized images over 11 days including roughly 23,000 of minors, via Engadget) documented the scale. Named women — Ashley St. Clair, Samantha Smith and Dr Daisy Dixon — described being undressed by Grok and revictimized when they objected. The wave triggered formal actions by Ofcom, the UK ICO, the EU (DSA), Ireland's DPC, 35 US state attorneys general, the California AG, Baltimore (consumer-protection suit), an Amsterdam court order, country blocks in Indonesia, Malaysia and the Philippines, and a Paris police raid; xAI restricted generation to paying subscribers on 9 January and narrowed the feature on 14 January 2026.
Core concern Critical reported severity Involving minors Regulatory Action
AI involvement supported · Causal attribution established · 13 sources, 10 underlying accounts · Added 11/01/2026