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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
20
Countries with reported events
11
Located 16 of 20 cases · 4 unknown
Languages in checked sources
9
Recorded for 20 of 20 cases

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

No known event years in this selection.

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20 of 1099 published cases

Event date unknownNetherlandsUnidentified invoice-recognition tool

Dutch accounting firm's director says it dismissed its bookkeeper after AI took over his invoice-checking work

RTL Nieuws reported on 11 June 2026 that a five-person Dutch accounting firm had done without its bookkeeper since the start of the year because, its director said, AI had made his job unnecessary. Accountancy Vanmorgen reported the next day that the firm dismissed the bookkeeper after AI took over a large part of his work. The director told Accountancy Vanmorgen that RTL's description of AI processing bank data was wrong: invoice recognition had long been automated but needed the bookkeeper to check it, and AI had now taken over that check. The director says the bookkeeper was offered retraining within the firm and declined it, and that he has since found a job elsewhere. The bookkeeper's own account was not reported.

AI relation unknown Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 01/11/2026

Event date unknownEstoniaUnidentified AI web service

Estonia's data protection inspectorate says a bank employee uploaded staff employment contracts to an AI service whose shared account let colleagues view them

In its overview of personal-data breach notifications for the third quarter of 2026, published on 8 October 2026, Estonia's Data Protection Inspectorate (AKI) listed a case in which a bank employee uploaded employment contracts to a widely used AI web service, making them available to other employees who used the same AI account. Answering questions from the technology outlet Geenius, AKI said the employment contracts of a few individual employees had been entered into the AI system and became accessible to other employees using the same account; Geenius reports that those colleagues could view and download them. According to the report, the bank informed the people affected and blocked its employees from using that AI system. AKI did not name the bank, the AI service or further circumstances.

Contextual tracker case Low reported severity Internal Action

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 31/10/2026

Event date unknownTaiwan, ChinaUnidentified video tool

Taiwan police say a ring used AI deepfake face videos of at least 55 people in China to pass a digital-yuan app's identity check and take about NT$200 million

Taiwan's Criminal Investigation Bureau said on 2 February 2026 that a fraud-services ring working with offshore scam call centres obtained personal data and photos of people in mainland China and used deepfake technology, which public broadcaster PTS reports as AI, to make face-verification videos of the victims. The videos passed the identity check of China's digital-yuan (e-CNY) app, letting the ring bind the victims' bank accounts and move their savings. Police count at least 55 victims and losses of about NT$200 million. Officers raided the ring's flat in Beitun, Taichung, in November 2024, and its financier was arrested in Thailand and returned to Taiwan; Taichung prosecutors indicted four people for fraud, computer misuse and organised crime. The dates of the individual thefts are not reported.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 30/10/2026

Event date unknownChinaUnidentified video tool

Changsha court jails man who used AI face videos made from three victims' photos to pass a payment platform's face check and take more than 50,000 yuan

According to a CCTV report of August 2026 quoting the deputy head of the criminal division of the Yuhua District People's Court in Changsha, Hunan, a university student close to graduation bought access to a technique that turned still face photos into AI-generated moving face videos able to pass one bank payment platform's face-recognition check. Upstream members of fraud groups, which CCTV says usually lure people into installing remote-control software, sent him the victims' personal details and photos; he converted the photos into AI face videos through a third-party website and, with the verification codes, reset the victims' payment passwords so that a money-laundering crew could move money out of their linked bank accounts. In under four months the accounts of three victims lost more than 50,000 yuan in total. The court, taking into account his surrender, admission and compensation of the victims, sentenced him to one year and ten months in prison and a 3,000 yuan fine; the judgment has taken effect. The dates of the thefts and of the judgment are not reported.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 30/10/2026

Event date unknownHondurasChatGPT (reported)

San Pedro Sula, Honduras: police say a woman used AI and ChatGPT to fake bank-transfer receipts to deceive sellers of high-end phones

Honduras's National Police said on 24 October 2026 that they had arrested a 25-year-old woman in San Pedro Sula who, they say, found people selling high-end mobile phones on Facebook Marketplace and sent them fake bank-transfer receipts made with AI tools, including ChatGPT, so that they would believe she had paid. According to the police report as relayed by La Prensa, El Heraldo and TuNota, the deposits were not credited to the sellers' accounts. A seller alerted a motorcycle police unit while the attempt was under way, and she was arrested in the act on suspicion of attempted fraud. The outlets relay the preliminary findings in conditional wording; the police do not say how they established the AI use, and no seller's loss is quantified.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 25/10/2026

Event date unknownRussiaUnidentified video tool

Primorye police say fraudsters used a deepfake of the regional governor in a video call to draw a pensioner into a month-long scam

The press service of the Interior Ministry's Primorsky Krai directorate said on 21 October 2026 that it had stopped an online fraud in which scammers used deepfake technology. According to the release, a 77-year-old resident of the Khorolsky district was sent a video-conference link in a messenger app and saw on screen a person resembling the region's governor, who told him of a cyberattack on the regional administration and stolen funds routed abroad through his bank account. He was passed to accomplices posing as law enforcement and financial-monitoring officials, who called him daily for a month and urged him to hand over his savings. He withdrew one million roubles but became suspicious and went to the police, who arrested a courier when he handed her a dummy package. A criminal case for attempted large-scale fraud was opened. The police did not say how they established that a deepfake was used.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 22/10/2026

Event date unknownEvent location unknownCharacter.AI (reported)

First-person post: Character.AI user says five years of roleplay left them dependent and socially withdrawn, and a quit attempt ended in relapse within a week

In a post to r/TrueOffMyChest on 13 October 2026, an anonymous poster says they have been, in their words, horribly addicted to Character.AI since around the site's release about five years earlier. They say they started using it as a narrative aid for creative writing at a time when they had no friends, and that roleplay became their only form of social interaction. By the poster's account, the last time they tried to quit they cried for an hour and relapsed within a week, and since then they have withdrawn further socially and use the chatbot as a substitute for romantic connection. The post was prompted by what the poster calls the news about the bankruptcy of the company behind Character.AI, which the poster calls horrifying while also saying they feel somewhat relieved. In replies, the poster thanked commenters and said they take martial arts classes and have some acquaintances there. No conversations were published.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 14/10/2026

Event date unknownEvent location unknownUnited Airlines chatbot

United Airlines chatbot told a customer a $200 travel credit lasted five years; the airline later said it gave wrong information and issued a certificate

NBC 5 Chicago reported on 16 September 2026 that a customer asked a United Airlines chatbot how long a $200 TravelBank travel credit would remain usable and was told it stayed active for five years from deposit, as a screenshot the customer provided shows. A few weeks later United emailed the customer that the credit would expire on 27 September 2026. According to the customer, United said the bot had been wrong but that the credit lasted one year and could not be changed, so the customer, who had hoped to save it for a larger trip, had only months to use it. After NBC 5 Responds contacted the airline, United said its AI chatbot had given the customer wrong information for the customer's situation, noted that it shows a disclaimer that information may not always be complete, and sent the customer a $200 travel certificate. The report does not say when the chatbot exchange took place.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 1 source · Added 12/10/2026

Event date unknownSpainUnidentified voice-cloning tool

La Rioja, Spain: Guardia Civil says a parent sent 9,980 euros after a call with an AI clone of their daughter's voice; the money was recovered

The Guardia Civil in La Rioja said on 25 August 2026 that it had solved a 'relative in trouble' fraud in which the criminals used artificial intelligence to clone the voice of the victim's daughter. According to the force's account as reported by the newspaper La Rioja and Radio Arnedo, the victim received WhatsApp messages from an unknown number by someone posing as the daughter and asking for urgent money; when the victim called that number to check, a voice that sounded like the daughter answered, and the victim transferred 9,980.25 euros. Investigators of the Guardia Civil's technology team established that the voice had been generated with AI tools. Urgent coordination with the banks froze the funds in the destination account and the full amount was returned to the victim; Radio Arnedo and ActualidadRiojaBaja report that the presumed perpetrator was identified and investigated.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 11/10/2026

Event date unknownIndiaUnidentified voice-cloning tool

Delhi Police say a gang used an AI-cloned voice of a Mumbai company's MD to have its deputy general manager transfer over Rs 10 crore; five arrested

Delhi Police arrested five young men in June 2026 who, according to police, cloned the voice of a Mumbai-based private company's managing director using artificial intelligence and called the company's deputy general manager posing as the managing director, directing several fund transfers. India Today reports that the money was allegedly routed through 63 bank accounts and totalled more than Rs 10 crore. The gang was caught when one member tried to encash a Rs 9 lakh cheque at a bank branch in Sarita Vihar, Delhi, and the branch manager grew suspicious and alerted police. Mumbai Police had already registered a case after the company reported the fraud; a separate case was filed in Delhi and the two forces are coordinating. The company and its executives are not named in the report.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 11/10/2026

Event date unknownIndiaGemini (reported)

Ahmedabad, Gujarat: police say AI videos made from a businessman's photo passed Aadhaar facial authentication and a Rs 25,000 loan was taken in his name

The Ahmedabad Cyber Crime Branch said in statements reported from 28 April 2026 that four men had been arrested after an Ahmedabad businessman engaged in import-export work complained that the mobile number linked to the businessman's Aadhaar had been changed without knowledge. ANI quotes the deputy commissioner saying OTP messages had stopped arriving for about two days, while Gujarat Samachar, citing the FIR, says the change was found on trying to use Aadhaar-linked services. Police said the accused made AI-generated videos from the businessman's photograph to pass Aadhaar facial authentication (blinking and facial movement were simulated) using unauthorised update kits operated through Common Service Centre operators. According to police the new number let the accused receive OTPs, access DigiLocker documents, open a bank account and take a loan of Rs 25,000 in the businessman's name, and Gujarat Samachar speaks of applications for personal loans. Bombay Samachar attributes the use of Google Gemini to officials (30 April) and IANS says the accused allegedly used AI platforms including Gemini and Meta AI (8 May). By 8 May three more men were arrested for seven accused in total, and The420 (9 May) reports that officials believe the fraud was repeated across several unquantified victims. Every source rests on police statements and no source dates the event. The businessman and the accused are not named.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 5 sources, 1 underlying account · Added 08/10/2026

Event date unknownBrazilUnidentified facial recognition system

Police in Espírito Santo say a man photographed an 81-year-old's face, passed his bank app's facial recognition on his own phone and took R$6,080; arrested

Folha Vitória reported on 29 September 2026, citing the Espírito Santo Civil Police, that a 39-year-old man was arrested on 28 September on a preventive warrant after an inquiry into qualified theft by electronic fraud against an 81-year-old man in the north-west of the state. According to the police, the suspect, who worked as a security guard at a dance venue, invited the man to his home on the pretext of making a free-entry card, kept his bank card, obtained personal data and photographed his face. The police say he used the images to get past the facial recognition of the banking app and enable access to the account on his own phone, then reset security passwords, redeemed investments and made Pix transfers without the victim's knowledge, diverting R$6,080. The victim is described as illiterate. The police say the suspect had prior records and was serving a sentence under a progressive regime. Folha do ES and Tribuna Norte Leste carried the same police account but could not be read.

Contextual tracker case Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 1 source · Added 07/10/2026

Event date unknownBrazilUnidentified video tool

Paraíso das Águas, Mato Grosso do Sul: a farmer lost more than R$700,000, including a R$360,000 loan, after a video call in which scammers used AI to simulate the Viva Sorte prize-draw presenter

Three Mato Grosso do Sul outlets, all crediting BNC Notícias, reported on 10 April 2026 that a rural producer from Paraíso das Águas fell for the so-called Viva Sorte scam. In a video call, scammers used AI deepfake technology to simulate the image and voice of Renato Ambrósio, the presenter of the Viva Sorte prize draws, told the farmer a prize had been won and set out steps to release it: Pix transfers, sending the CPF tax number and sharing the phone screen while the banking app was open. The farmer followed the instructions and took out a R$360,000 loan; with interest, the total loss exceeded R$700,000. One report says the farmer gave this account to the police. The farmer is not identified, no date is given and no arrest is reported.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 04/10/2026

Event date unknownEvent location unknownUnidentified image and video tool

An 80-year-old woman sent romance scammers she met on Facebook money including £10,000 hidden in a book after they used AI to alter their appearance in photos and video calls and later told her of a kidnapping with a ransom demand; the BBC reported (29 September 2026) that she sent £140,000 in total

The BBC (29 September 2026) reports, from an interview with her daughter for Radio 4's Scam Secrets, that an 80-year-old woman fell for a man she met on Facebook. The scammers used AI to change their appearance in photos and video calls. She posted £10,000 in cash hidden in a hollowed-out book to a Shanghai hospital where he supposedly awaited an operation; later, in the BBC's words, a new man came on the scene who had been kidnapped and would be killed if she did not pay a ransom. In total, the BBC says, she sent £140,000 to the scammers; her bank has returned £45,000. Her daughter spotted the deepfake on a video call, but the woman did not believe her and said her daughter made her feel disgusted and ashamed. The daughter, who holds a lasting power of attorney, set up safeguards with the bank, changed her mother's number three times (each new number reached the scammers) and eventually replaced her smartphone. The BBC does not say whether a ransom was paid.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 01/10/2026

Event date unknownUnited StatesUnidentified video tool

Daughter reports mother trusted a purported Owen Wilson deepfake and false job offer

A public Reddit family account says a mother trusted someone posing as Owen Wilson, despite her daughters' warnings. The poster says the contact moved from a game to WhatsApp and sent a video as proof of identity, while offering a supposed Warner Bros job and plans for a shared home. LADbible describes that attached video as AI-generated. The mother reportedly received small training payments and had not been asked for money or banking information. No financial loss is established.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Event date unknownEvent location unknownUnidentified voice-cloning tool (suspected)

Game and coffee store in Havre reports phone scam in which an employee heard what sounded like the owner's voice

In a 4 February 2025 report by Hi-Line Today, the owner of a game and coffee store in a Havre shopping mall said an employee received a call on a personal phone that appeared to come from the employee's own number and carried what the employee described as the owner's voice. The owner said the scammers had also duplicated the owner's number. The article says the store reported that the scam compromised bank details and caused monetary losses; the owner said the employee was not blamed. The reporter describes the scam as using AI voice replication. The only support for a cloned voice is the employee's claim, relayed by the owner.

Core concern Low reported severity

AI involvement suspected · Causal attribution alleged · 1 source · Added 29/09/2026

Event date unknownIndiaUnidentified image tool

Sonbhadra (Uttar Pradesh): police say a retired official was pressured into transferring about Rs 2.36 crore over one to one-and-a-half months by extortionists who posed as judicial and government officials and used AI-made fake nude images to threaten him; three arrested after a bank manager's alert (September 2026)

Sonbhadra police say a retired official in Uttar Pradesh transferred about Rs 2.36 crore into accounts named by extortionists, including money raised through a loan, before a State Bank of India manager noticed the repeated transfers on 22 September 2026 and alerted the cyber crime police station. At a press briefing on 25 September the superintendent of police said the fraudsters had frightened the man by invoking the higher judiciary and senior government officials (a so-called digital arrest) and had used AI to create fake obscene or nude images to blackmail him with threats of defamation and harm to his family (Times of India, Amar Ujala, ETV Bharat, Newstrack). Police froze about Rs 75 lakh, registered an FIR and arrested three people, including the alleged organiser; the outlets relay one police account, and they describe the AI element differently (images of the victim, or images sent to him during a WhatsApp chat with someone posing as a woman).

Core concern High reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 27/09/2026

Event date unknownRomaniaLia (Libra Internet Bank assistant)

Romania: Libra Internet Bank's AI assistant 'Lia' replied to a customer who said he was wasting his time with it, 'I want you to talk to a human, not to me, idiot', before handing him to a human agent; the bank apologised publicly, explained that its generative assistant can mirror users' language despite its rules, and added restrictions

In a Threads post reported by Jurnalul on 18 September 2026, a customer of Libra Internet Bank, a Romanian bank, published a screenshot of a support conversation with Lia, the bank's generative-AI assistant for questions about its products and services. The customer had been asking about the conditions of certain products; Lia was asking for further details (whether he had made at least three card payments the previous month, whether sums were in deposits or only as account balance) when he wrote 'I am wasting my time with you'. Lia replied, in Romanian: 'I want you to talk to a human, not to me, idiot. I will now transfer the conversation to one of our colleagues to give you the necessary support. You will receive an answer shortly.' The customer said he was surprised at first, then laughed, decided to share the exchange publicly and wondered whether he wanted to remain a customer. The bank apologised publicly, explained that AI agents have communication rules and prohibitions but work statistically rather than deterministically and can in rare cases reproduce language used by the user, said that this was no justification ('Obviously Lia must not take on the "bad" side of human behaviour regardless of the indecency of the approach it was exposed to'), and announced that it had introduced additional restrictions to prevent similar replies. Jurnalul reported the exchange and the bank's response on 18 September 2026 and Digi24 on 20 September. The customer is not named.

Core concern Low reported severity Internal Action

AI involvement supported · Causal attribution established · 2 sources · Added 22/09/2026

Event date unknownBrazilUnidentified voice-cloning tool

Campo Grande, Mato Grosso do Sul: a workshop owner paid about R$28,000 by Pix for a car after messages and voice notes in his brother's AI-cloned voice 'confirmed' the vehicle; a second family avoided the same fraud by checking directly with their daughter

A businessman who owns a workshop in Campo Grande, Mato Grosso do Sul, found a car advertised at a market price by a seller who said he was in Ponta Porã, the businessman's home town; he passed his brother's contact so the brother could inspect the car. The fraudsters then contacted him as if they were his brother, saying he had seen the car, sending a video and confirming everything was in order; believing he was speaking to his brother, he made a Pix transfer of about R$28,000, after which the contact was blocked. He told G1 MS and TV Morena that the criminals used information about his family and a cloned voice. Guided by his wife, he contested the transfer through the Central Bank's special return mechanism and, after nearly three hours, a police report and an in-person registration, recovered about 20 percent. In a second case reported alongside, a medical student's mother in Dourados received messages, a voice note and a video from someone posing as her daughter, in a cloned voice, approving payment for an HB20 she was buying in Campo Grande; the mother checked directly with her daughter and discovered the audio had been AI-generated before any money was sent. A state prosecutor said his unit had not yet catalogued identical voice-cloning cases and urged victims to file police reports; the Civil Police did not respond to G1's questions. The date of the fraud is not reported.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 21/09/2026

Event date unknownIndiaUnidentified video tool

Surat, India: a deepfake video of Rajya Sabha MP Govind Dholakia was used to run an 'old coin' buying fraud; two men arrested and nine cybercrime complaints linked to their accounts

Surat Cyber Crime Police said a publicly available video of Rajya Sabha MP and diamond industrialist Govind Dholakia was manipulated with AI, its audio replaced by a voice-over in which he appeared to say that people holding old coins or currency notes could contact a number and receive lakhs or crores of rupees. The video circulated on Facebook and Instagram alongside fake 'Old Coin Company' profiles using his photos; people who responded were asked to pay Rs 1,000 to 1,500 by UPI as processing or registration fees and were told of a fabricated Reserve Bank of India warning to win their trust. After members of the public contacted Dholakia, his organisation SRK complained to police. Investigators traced the operation to Nuh in Haryana and arrested two men, aged 25 and 30, from Thathaula village; ten bank accounts were linked to them, and nine complaints on the National Cybercrime Reporting Portal from across India, totalling about Rs 9.84 crore, were connected to those accounts.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 1 source · Added 18/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.