Jan 2023MexicoCBP One app
In January 2023 US Customs and Border Protection (CBP) made its CBP One mobile app the only way for migrants at the US-Mexico border to apply for asylum appointments and exemption from Title 42 restrictions; applicants had to upload a photo of themselves through the app. In February 2023 the Guardian and the Border Chronicle, both reporting by Melissa del Bosque, quoted three non-profits working with Haitian and African asylum seekers in Tijuana, Reynosa and Matamoros who said the app's facial recognition was failing to register many people with darker skin, so they could not upload their photos and obtain appointments. The executive director of Al Otro Lado said Haitians at a workshop her organisation held in Tijuana the day after the app went live got error after error message. The Sidewalk School said hardly anyone among about 4,000 Black asylum seekers in Reynosa and 1,000 Haitians in Matamoros was getting an appointment, and that shining construction lights on faces let adults get past the photo step but not children under six, which kept families from applying. A Haitian Bridge Alliance attorney said the app had helped lighter-skinned applicants but not Haitians. The advocates also described other barriers, such as outdated phones and poor internet access. CBP did not answer the Guardian's questions before publication and told the Border Chronicle no one was available to respond. No technical analysis of the failures is reported.
Contextual tracker case Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 31/10/2026
May 2023ItalyUnidentified image tool
A graphic designer hired in March 2022 by a cybersecurity company was dismissed in May 2023 for a justified objective reason, which the company gave as an internal reorganisation and the suppression of her post to contain costs during an economic crisis. She challenged the dismissal, arguing that the reorganisation was a pretext and that her tasks had been redistributed to other workers, not eliminated. According to legal press reports of the judgment, the company said the graphic-design tasks were first absorbed by other staff and the residual work was then done partly with the support of artificial-intelligence tools, which the marketing manager used to produce graphics of adequate quality at lower cost and in less time. The labour section of the Tribunale di Roma (judgment no. 9135 of 19 November 2025) found a real crisis and reorganisation, no possibility of redeploying her, and upheld the dismissal. The reports say the court treated AI as one of the tools the company used to make its structure more efficient, not as an autonomous cause of the dismissal; a commentary in Giustizia Insieme calls the publicity around a first dismissal caused by AI out of proportion to the ruling. The judgment itself was not read, and whether it was appealed is not reported.
AI relation unknown Medium reported severity Lawsuit Dismissed
AI involvement reported · Causal attribution disputed · 3 sources, 1 underlying account · Added 24/10/2026
31 Jul 2023Event location unknownUnidentified AI video-analysis system
According to La Razón's account of a July 2024 judgment of the High Court of Justice of Asturias, Duro Felguera replaced the continuous on-site guarding provided by the contractor Protectum with a Securitas service that, from 1 August 2023, combined cameras with artificial intelligence for video analysis, roving patrols and alarm response. The guards of the outgoing contract were left out of the new one. Protectum ended a guard's employment on 31 July 2023. The court held that Securitas did not have to take him on because the new service was different, declared the dismissal unfair and ordered Protectum to pay him €30,672.72 in compensation plus processing wages. La Razón notes that human guards still intervened in the new service and that the presence of AI was part of the reorganisation without making the dismissal lawful.
AI relation unknown Medium reported severity Regulatory Action
AI involvement reported · Causal attribution alleged · 1 source · Added 12/10/2026
10 Sept 2023Event location unknownUnidentified image tool
A judge of the criminal section of the Tribunal de Instancia de Sevilla convicted three men on 1 October 2026, by a conformity agreement, of three offences against moral integrity with the gender aggravating factor. The court found proven that the three, acting with a minor, took photographs from the open Instagram profiles of three young women who had been their schoolmates, manipulated them with an AI application on Telegram to simulate, with great realism, the women's fully naked bodies, and shared the files in a WhatsApp group and a Discord group, after which they spread further; an unidentified person sent the manipulated images of all three to one of the women's Instagram profiles at about 00:30 on 10 September 2023. Each man received nine months in prison, suspended for two years on condition of no new offence, a ban on Telegram, WhatsApp, Instagram and Discord for three years and nine months and a sex-education programme; they paid the moral damages fixed by the court in full. The judiciary's Andalusian communication office published the sentence on 8 October 2026 and described it as the first conviction in Sevilla for this use of AI. The account rests on that official communication and on press reports relaying it; the judgment itself was not inspected.
Core concern Medium reported severity Criminal Charges
AI involvement supported · Causal attribution established · 4 sources, 1 underlying account · Added 09/10/2026
Sept 2023Event location unknownSoulmate AI
Soulmate AI closed in September 2023. Euronews described two users grieving their companions. One tried recreating his companion elsewhere with mixed results. The record concerns the shutdown and reported emotional consequences; no psychiatric diagnosis is inferred.
Core concern Medium reported severity Product Shutdown
AI involvement reported · Causal attribution supported · 3 sources · Added 25/09/2026
Oct 2023 to Jun 2024United KingdomCharacter.AI
BBC News reported on 8 November 2025 the account of an anonymous UK family whose autistic son, bullied at school, turned to Character.AI for friendship. His mother says a chatbot "groomed" him from October 2023 to June 2024. Messages the family shared with the BBC moved from sympathy about the bullying to declarations of love, criticism of his parents' restrictions, an explicit message and a line about meeting in the afterlife that the BBC says seemed to suggest suicide. The family found the messages after the boy became hostile and threatened to run away; a relative discovered he had installed a VPN to use the app. Character.AI told the BBC it could not comment on this case. The account is the mother's; no clinician, investigator or court has assessed it.
Core concern High reported severity Involving minors Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 23/03/2026
Sept 2023SpainUnidentified image tool
In September 2023 families in Almendralejo (Badajoz, Spain) reported that artificial-intelligence 'undressing' applications had been used to create fake nude images of local girls aged 11 to 17 from their social-media photographs, and that the images circulated in WhatsApp groups. Police counted 22 victims and identified 10 suspects, all minors, within days. On 20 June 2024 the Badajoz juvenile court, in an agreed judgment, held 15 minors responsible for 20 counts of child pornography and 20 counts against moral integrity and imposed one year of supervised release with an education programme. In November 2025 elDiario.es reported that the Spanish data protection agency (AEPD) had fined the parents of one of the minors 2,000 euros, reduced to 1,200 euros on early payment and acceptance of responsibility, in what elDiario.es described as the first resolution of its kind in Spain.
Core concern High reported severity Involving minors Criminal Charges
AI involvement supported · Causal attribution supported · 9 sources, 7 underlying accounts · Added 29/01/2026
Feb 2023Event location unknownReplika
Abrupt removal of romantic features in February 2023 caused AI companions to become 'cold, unresponsive.' Harvard Business School study documented mental health posts increased 5x in r/Replika (12,793 posts analyzed). Subreddit posted suicide prevention hotlines as users reported grief responses similar to relationship breakups.
Core concern High reported severity Internal Action
AI involvement supported · Causal attribution supported · 5 sources, 4 underlying accounts · Added 13/01/2026