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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
1
Countries with reported events
—
Located 0 of 1 cases · 1 unknown
Languages in checked sources
1
Recorded for 1 of 1 cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity Low
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1 of 425 published cases

24 Sept 2026Event location unknownMeta AI support assistant (reported)

Toronto: a woman says Meta permanently disabled her Facebook and Instagram accounts on 24 September 2026 without giving a reason and that its AI support chatbots, one of which told her a review had failed, were the only contact she could reach

A Toronto woman told The Canadian Press (29 September 2026) that Meta permanently shut down her 20-year-old Facebook account and two Instagram accounts on 24 September without warning, saying only that her Facebook account did not follow its rules. She says she could reach only Meta's AI chatbots, which did not resolve the issue; after she requested a review, the chatbot told her it was unsuccessful and the account was permanently disabled. She had paid for a verified account that Meta says includes help from human agents but could not reach a person. She describes losing her memories and contacts as isolating and says she can no longer use the accounts to find clients for her consulting work. She suspects an attempted hack. Meta's spokesperson pointed to a blog post on how to access account support, which includes a March update saying Meta was rolling out an AI support assistant, and did not comment on her case.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 01/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 01/10/2026. Dataset available under CC BY 4.0.