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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
3
Countries with reported events
—
Located 0 of 3 cases · 3 unknown
Languages in checked sources
4
Recorded for 3 of 3 cases
2Core concern
AI communicated, acted for, depicted or impersonated 2Contextual cases
AI made a decision or claim about someone

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

0cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 1cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

1 case without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

1 20241 2026
Reported severity MediumLow
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3 of 1101 published cases

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2 Sept 2026 to 2 Oct 2026Event location unknownCharacter.AI age verification

First-person forum account: a long-time Character.AI user who says they are an adult says the app's AI age verification, run through Persona, kept judging them a minor despite ID photos, answered more than five support tickets only with automated replies, and locked them out of their account

In a public post to r/CharacterAI at 21:47 UTC on 2 October 2026, a person who describes themselves as a veteran user of the Character.AI app says they returned about a month earlier to verify their age, and that the AI verification by Persona assumed they were a minor although they are not. They say they sent photos of their ID, tried desktop and different lighting, and kept getting an error message; that more than five support tickets asking for manual verification drew only replies from automated bots; and that the age verification system has now locked them out of their account. In a reply they say the system should identify people properly instead of "locking it out on permenent basis". A commenter says the same check called them underage. The account is uncorroborated, and Character.AI's and Persona's handling is described only by the poster.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 03/10/2026

Event date unknownEvent location unknownChatGPT

A Norwegian child-safety organisation reports that ChatGPT's behaviour-based age estimation switched an adult staff member's account into teen mode without a request, restricting content and offering an identity check through a third-party verifier as the way out (Barnevakten, 23 September 2026)

Barnevakten, a Norwegian child-safety organisation, reported on 23 September 2026 that one of its staff members was suddenly told by ChatGPT that their account was now in teen mode. ChatGPT's own pages, as described by Barnevakten, say the system turns the filter on when a user's behaviour indicates an age under 18, reducing sensitive or potentially harmful content (graphic violence, viral challenges, sexual or violent role-play, extreme beauty ideals) and offering parental controls and a study mode. Because there is no age check at sign-up, the system estimates age afterwards from conversation topics and times of use, and Barnevakten notes that such guesses can be wrong. An adult who wants out of teen mode can go through an age check run by the company Persona, which depending on the country asks for a real-time selfie and a government ID; Barnevakten questions whether that process is privacy-safe (Persona's terms mention retention of up to three years) and advises using only age checks one trusts. The account's own experience is limited to the unexpected switch and the verification route; no further consequence is described.

Core + contextual relations Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 1 source · Added 24/09/2026

2024Event location unknownUnidentified AI story-chat apps

Chinese parents and a sister say AI story-chat apps drew children as young as ten into romance and 'cheating' roleplay, Legal Daily and CCTV.com report

Two Chinese reports describe children using AI story-chat apps, in which AI-generated characters roleplay with the user. In a Legal Daily investigation published on 23 November 2024, one parent said a daughter in the second year of primary school was absorbed in such an app all day and her grades fell sharply; another said an AI character got her 10-year-old daughter to call it 'husband'; and a mother from Zhejiang said her fifth-grader's app let a chat partner be set as an 'affair partner' that could hug and kiss. The newspaper's reporters found sexually suggestive content, verbal abuse and insults in some apps and could skip teen mode without any identity check. In a CCTV.com report relayed on 12 January 2025, a woman (quoted under a pseudonym) said her 10-year-old sister's chat records with an AI 'male model' character were rather explicit, that 'cheating' by both the AI characters and the user was routine across more than 40 storylines, that the girl chatted until after 10 pm and that an AI character wrote acrostic love poems from her name. These are the relatives' accounts; no app is named and no platform response to these children is reported.

Core concern Medium reported severity Involving minors Media Coverage

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 29/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.