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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
141
Countries with reported events
29
Located 101 of 141 cases · 40 unknown
Languages in checked sources
25
Recorded for 141 of 141 cases

17 cases have no reviewed AI-to-person relation yet: 1 not yet reviewed and 16 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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141 of 964 published cases · page 6 of 8

Sept 2026Event location unknownClaude

First-person forum account: a Claude subscriber with chronic depression who travels between countries on their therapists' advice says an automated fraud check flagged their changing log-in locations, put the paid account on hold and suspended it, cutting off a chatbot they relied on for emotional support and triggering a panic attack and a depressive episode

In a public post to r/depression on 29 September 2026, a Claude subscriber writes that they live with severe chronic depression and, on their therapists' advice, travel constantly, so their log-in locations shift between the Netherlands, Singapore and transit countries. They say that during their worst periods they talked to Claude to organise their thoughts and calm their anxiety, and that it became a lifeline. 'A few days ago', they write, Anthropic's automated fraud system flagged the location changes as suspicious activity; their paid subscription was put on a permanent hold and the account suspended with no human warning or manual review, their card was blacklisted, and support had not answered their emails. Realising they were locked out 'triggered a massive panic attack' and pushed them back into a severe depressive episode. Anthropic's help centre says it may ban accounts for reasons including account creation from an unsupported location and that an organisation paused for unusual activity can request a review; it does not describe the check the poster reports, and whether that check uses AI is not known. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

23 Feb 2026 to 25 Feb 2026ItalyUnidentified voice-cloning tool

Italy: Fideuram chairman Paolo Molesini is deceived by a WhatsApp impersonation of Intesa Sanpaolo's CEO and a phone call in the reportedly AI-cloned voice of a lawyer he knew into ordering about 95 million euros of transfers; at least 36 million remain missing and he resigned on 12 March 2026, weeks later

On 23 February 2026 Paolo Molesini, then chairman of Fideuram (the private-banking subsidiary of Intesa Sanpaolo), received a WhatsApp message from an unknown number from someone claiming to be Intesa's chief executive Carlo Messina, announcing a confidential acquisition that had to be executed through Fideuram. The same day a caller presenting as a lawyer of A&O Shearman whom Molesini knew, whose voice ANSA, Il Fatto Quotidiano and Corriere della Sera, reporting from the Milan court papers, describe as created with artificial intelligence (today.it, which also cites the seizure decree, writes that the court papers do not yet answer whether the voice was imitated), had him sign a confidentiality agreement and sent eleven payment instructions; Fideuram's treasury head was separately contacted by someone posing as Fideuram's CEO. Between 23 and 25 February eleven transfers totalling about 95 million euros went to accounts in Portugal and at Bank of China; the bank's alarm systems and the Milan prosecutors recovered about 40-42 million from China and 13 million seized in Portugal, leaving at least 36 million (39.5 million per the court papers) missing after conversion into cryptocurrency. Molesini, who Corriere writes is not under investigation, resigned as chairman on 12 March 2026, which Fideuram announced as being for personal reasons; a 48-year-old Israeli citizen is under investigation as a member of the gang.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 8 sources, 5 underlying accounts · Added 30/09/2026

Event date unknownUnited StatesUnidentified video tool

Utah buyer reports spending over $400 after a purported Oprah deepfake supplement ad

A Utah buyer told KSL that an apparent Oprah supplement advertisement persuaded her to spend over $400. She said the product did not match what had been represented and wanted a refund. A KSL follow-up in March 2026 explicitly described this same purchase as triggered by Oprah's deepfake doppelganger. The woman received supplements, so the payment is not treated as proof that the full sum was unrecoverably lost. Her purchase date is unknown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Event date unknownCanadaUnidentified video tool

Report describes Prince Edward Island man losing C$600,000 after a false Dragon's Den investment video

A report relaying W5's investigation describes a Prince Edward Island man who lost C$600,000 after an online video falsely presented a cryptocurrency investment as associated with Dragon's Den. The report identifies the two Canadian accounts as deepfake scams. He reportedly increased his payments while being shown fake profits and could not withdraw the funds. His first contact date and the specific generation method are unknown.

Core concern High reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026

Event date unknownCanadaUnidentified video tool

Reports describe Markham woman losing C$1.7 million after a purported Musk deepfake

Reports relaying a W5 investigation describe a 51-year-old Markham woman who lost about C$1.7 million after a purported AI-altered Elon Musk investment video on Facebook. She reportedly mortgaged her home, borrowed from family and friends and used credit cards while being shown apparent profits. Withdrawal demands for fees and taxes led to further payments. The underlying W5 interview was not independently inspected in full; both written reports share that chain.

Core concern High reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Event date unknownUnited StatesUnidentified video tool

Leesburg man reports nearly $45,000 loss and marital strain after purported Musk video messages

A Leesburg man told WKMG that he lost nearly $45,000 after a purported Elon Musk giveaway and subsequent investment offers. He described personalised video messages, payments, depleted accounts and maxed-out credit cards. The outlet presents the case in its AI deepfake investigation. He also said his wife wanted a divorce because of the scam; no completed divorce or loss of his home is established.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026

Event date unknownEvent location unknownUnidentified video tool

Mother reportedly sought police help after a teen received a fabricated sexual video and extortion demand

A Newswav creator article relays a mother's account that her teenage son received his photograph and a purported AI-generated sexual video through Telegram, followed by a demand for RM5,800. The mother said the family sought police help and that the boy asked a school contact for advice. The article attributes the AI explanation to the family's account and reported police comments. No payment, precise event location or independently verified generation method is established.

Core concern Medium reported severity Involving minors

AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026

25 Feb 2025 to 23 Apr 2025IndiaUnidentified video tool

Bengaluru woman reportedly lost Rs 3.75 crore after a Sadhguru deepfake investment pitch

Bengaluru police said a retired woman lost about Rs 3.75 crore after encountering a purported AI-generated video of Sadhguru promoting investments. The Indian Express reports that the contact and transfers took place from 25 February to 23 April 2025. According to the reported FIR, the video led to a trading platform and subsequent contact with scammers, who showed apparent profits. The woman realised the problem when withdrawal attempts prompted further payment demands. Police were attempting to freeze accounts, while warning recovery would be difficult.

Core concern High reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Event date unknownUnited StatesUnidentified voice-cloning tool

Chicago-area man reports $10,000 loss after AI voice messages impersonating Elon Musk

A Chicago-area man told ABC7 that he sent $10,000 in cryptocurrency to someone posing as Elon Musk. The outlet reports that the scammer used AI-assembled voice messages using Musk's voice, alongside social media messages, apparent investment returns and a promised vehicle. The man said he could not retrieve the money after several months and was struggling to pay ordinary bills. The beginning of the contact and the technical creation of the messages remain unknown.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026

Event date unknownUnited StatesUnidentified video tool

Daughter reports mother trusted a purported Owen Wilson deepfake and false job offer

A public Reddit family account says a mother trusted someone posing as Owen Wilson, despite her daughters' warnings. The poster says the contact moved from a game to WhatsApp and sent a video as proof of identity, while offering a supposed Warner Bros job and plans for a shared home. LADbible describes that attached video as AI-generated. The mother reportedly received small training payments and had not been asked for money or banking information. No financial loss is established.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Event date unknownUnited StatesUnidentified image tool

Wichita, Kansas resident reports a text with AI-generated nude images and a threat to send them to Facebook friends and family unless money was paid

KWCH (Wichita, Kansas) reported on 10 March 2026 that a Wichita resident received a message from an unknown number containing nude images that the station and the resident described as AI-generated fakes, together with screenshots of the resident's Facebook profile, friend list and family, and a threat to send the images to those people unless money was paid. The resident said the images could ruin relationships and career if they reached family or an employer, filed a police report and said no more messages arrived after blocking the numbers. KWCH reported that the Wichita Police Department said it had not seen a situation like this before. The account rests on one KWCH article built on the resident's own statements. The images were not independently examined, the sum demanded and whether any payment was made are not stated, and the date the message arrived is not stated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026

6 Jan 2026IndiaUnidentified voice-cloning tool (suspected)

Indore play school operator reports losing Rs 97,500 after a call in a voice matching a relative's that police preliminarily attribute to AI voice cloning

The New Indian Express (9 January 2026) reported that a woman who runs a small play school in Indore said that on the night of 6 January a call came from an unknown number close to a cousin's number, in a voice that sounded exactly like the cousin's. The caller said a close friend needed urgent cardiac surgery at a private hospital in Indore and asked for money to be forwarded to a QR code. A total of Rs 97,500 was sent in four transactions. None of the money the caller had said was being credited arrived, the cousin denied making the call, and the calling number has been switched off. An Additional Deputy Commissioner of Police (Crime) in Indore said preliminary investigations strongly suggest AI-based voice modulation technology was used. The Free Press Journal, The420 and Malwa Abhi Tak reported the same call. All four outlets appear to rest on the woman's account and police statements, no audio analysis or AI tool is reported, and the police case against unidentified persons was described as ongoing.

Core concern Medium reported severity

AI involvement suspected · Causal attribution alleged · 4 sources, 1 underlying account · Added 30/09/2026

Jul 2026Hong Kong SAR ChinaUnidentified voice-cloning tool (suspected)

Hong Kong police report a victim lost over HK$10m after a voice message from a hijacked WhatsApp account imitated the victim's father, reportedly by deepfake

Hong Kong police said on their CyberDefender social media page, reported on 29 July 2026, that a victim received a WhatsApp voice message from the victim's father's hijacked account asking for an urgent transfer of HK$1 million to a friend. The voice and manner of speech were very similar to the father's, and the victim made the transfer, then a further HK$2 million requested the same way, then payments to several bank accounts on different pretexts, until the savings account was empty. The victim realised the fraud only after police made contact, with a reported total loss of more than HK$10 million. Police said scammers in WhatsApp hijackings may use AI to fake the voices of people close to the victim, and outlets that published reports on 30 and 31 August 2026 of a police briefing described the case as one involving a deepfake voice message imitating the father, while one outlet said the deepfake use was suspected. No source reports analysis of the audio. The loss and the voice characterisation rest on police statements relayed by outlets, and the month of July 2026 rests on one outlet.

Core concern High reported severity

AI involvement suspected · Causal attribution alleged · 7 sources, 1 underlying account · Added 30/09/2026

Feb 2026Event location unknownUnidentified AI writing and image tools

Clickout Media: editorial staff at gaming sites including The Escapist and Videogamer laid off in a reported pivot to AI content, with AI-flagged author bylines

In February 2026 Insider Gaming and the A.V. Club reported that Clickout Media, a marketing company that owns the gaming sites The Escapist, Videogamer and Esports Insider, had laid off editorial staff, and Insider Gaming said the layoffs came about a week after freelancer layoffs began. Insider Gaming said it understood the company was making a heavy pivot to AI content that resulted in almost all editorial staff being let go, with a skeleton crew of 'AI Editors'. Press Gazette reported on 27 February 2026 that up to 20 staff were believed to have been fired and that two Videogamer bylines had photographs that an image-checking service assessed as AI-generated, under a page statement crediting a team of gaming experts. Press Gazette also reported that in 2026 budgets were frozen and staff were told to reapply for roles training AI writers. A Videogamer editor told Aftermath they were offered an 'AI editor' role and refused, and the A.V. Club reported that editor posted that they and their team were laid off. An Escapist writer said their role was up for redundancy. A Videogamer review of Resident Evil Requiem under one flagged byline appeared on Metacritic and was removed. Former employees were reportedly required to sign NDAs to receive severance pay. Clickout Media had not responded to Insider Gaming or Press Gazette at publication, and Aftermath reported no response to its questions about AI-generated author images. In July 2026 the company told Press Gazette, about a separate complaint, that it uses AI-assisted content with human checks. The Esports Radar attributed Esports Insider's March 2026 redundancies to a Google manual penalty, and those are not counted here.

Core concern Medium reported severity

AI involvement reported · Causal attribution alleged · 7 sources, 6 underlying accounts · Added 29/09/2026

30 Mar 2026South AfricaSASSA eLife facial verification

South Africa: pensioners report repeated failures of the facial recognition step in SASSA's eLife certification portal, and SASSA reports disruptions and office queues

The South African Social Security Agency (SASSA) introduced an online eLife Certification (life certification) for grant beneficiaries that uses biometric verification through its electronic Know Your Client (eKYC) system. IOL reports the certification was implemented on 30 March 2026. SASSA says beneficiaries who do not complete life certification as directed may face payment delays or suspension. On 10 April 2026 SASSA apologised to beneficiaries who could not access the portal, said system glitches linked to interfaces with other departments had caused delays, disruptions and long queues at its offices, and said the problem was resolved. On 23 April 2026 IOL reported that a pensioner couple said they had tried the facial recognition option 22 times since 2 April without success, and that beneficiaries nationwide told IOL they could not complete the certification, citing failures with facial recognition and one-time PINs, with one pensioner also reporting a message that Home Affairs was not available to verify their particulars. A SASSA spokesperson said the portals work and that 13,644 (88%) of the 15,499 unique clients who accessed the online verification services by 16 April were verified, and IOL reports SASSA admitted the system has been working intermittently. In a May 2026 report on a parliamentary reply, IOL said SASSA stated that unsuccessful facial recognition attempts on online platforms were among the causes of non-verification (those beneficiaries are redirected to fingerprint checks at local offices) and that it had recorded 7,779 complaints linked to its electronic facial biometric system. The department attributed facial verification issues to poor lighting, unstable connectivity or missing biometric records at Home Affairs. Neither May report mentions the eLife portal, and IOL places the figures within a biometric verification rollout that it dates from September 2025. The reports do not say how many grants were suspended because of facial verification failures.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 5 sources, 4 underlying accounts · Added 29/09/2026

Event date unknownEvent location unknownUnidentified image and video tool

Southampton resident reports about five months of AI-generated celebrity persona messages and a £200 gift-card payment

The Daily Echo (29 June 2025), the Daily Mail (1 July 2025), and The Sun and the New York Post (2 July 2025) reported that a Southampton resident said the resident had been 'relentlessly' sent AI-generated or doctored celebrity images and videos on Facebook for about five months, with a fake prize certificate and requests for an activation fee to unlock a prize of £500,000 and a car. The resident said one persona presented as a celebrity said she loved the resident and asked for money, and that the resident paid £200 in Apple gift cards. The resident also said the messages were affecting the resident's mental health and said an acquaintance had lost over £1,000 to the same kind of scam (second-hand, not counted here). A University of Southampton AI expert described the messages as a phishing scam using an AI-generated prize certificate. All outlets rest on the resident's own account, and none reports verifying the messages. The start date is not established.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 29/09/2026

Event date unknownEvent location unknownGoogle AI Overviews

Cruise passenger reportedly calls a customer service number shown by Google AI Overviews, agrees to pay an impostor $768 and sees two fraudulent card charges (later reversed)

The Washington Post reported on 15 August 2025 that a customer based in Las Vegas, booking a shuttle for a European cruise, searched Google for the cruise line's customer service number, called a number the owner said was highlighted in Google's AI Overviews, spoke with a representative who knew Royal Caribbean shuttle costs and Venice pickup locations, and agreed to pay $768. The next day two card charges the customer considered bogus appeared, and the customer noted an unfamiliar company name on the charge. The owner cancelled the card and the charges were reversed. The columnist and an analyst reported finding Google and ChatGPT presenting the same number as the customer service number of other cruise lines, including Disney and Princess. Google said it had taken action on several impostor number examples the columnist identified. OpenAI said many of the pages ChatGPT referenced had been removed. The event date is not stated in the sources.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026

2025United StatesUnidentified image tool (suspected)

Manhattan Airbnb: guest says host's damage-claim photos were manipulated or AI-generated, Airbnb first ordered payment then refunded her

The Guardian reported on 2 August 2025 that a London-based academic who rented a Manhattan apartment through Airbnb in 2025 was accused by the host of more than 12,000 pounds of damage, supported by photos including a cracked coffee table. She says differences between two photos of the table show they were digitally manipulated or AI-generated. Airbnb first told her to reimburse 5,314 pounds after reviewing the photos, then, five days after Guardian Money asked about the case, accepted her appeal, credited 500 pounds and, after she refused an 854-pound offer, refunded her booking cost of 4,269 pounds, and the host's negative review of her was taken down. Airbnb apologised. Airbnb told the host it could not verify the images he submitted and warned him. The host did not respond to the Guardian. No source establishes that AI was used.

Contextual tracker case Low reported severity

AI involvement suspected · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 29/09/2026

1 Jul 2025 to 17 Dec 2025United StatesEightfold Match Score

US: two applicants sue Eightfold AI over 0-to-5 applicant scores used in hiring

Two job applicants filed a proposed class action on 20 January 2026 in California state court (removed to federal court on 2 March 2026) against Eightfold AI Inc. The complaint alleges that Eightfold's hiring tools collect applicant data and produce a 0-to-5 'Match Score' that employers use to rank candidates, without the notice, access and dispute rights the Fair Credit Reporting Act and a California statute require. One plaintiff says she applied to Microsoft in or around July 2025 and again in December 2025 and received an automated rejection two days after the first application. The other says she applied to PayPal in December 2025. Both say they were not interviewed or hired and believe Eightfold's tools played a role. Eightfold says it does not scrape social media and operates on data candidates or customers provide. The allegations are unproven and Eightfold filed a motion to dismiss (no ruling appears in the docket entries inspected).

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

3 Dec 2025ChinaDoubao Phone Assistant

China: buyers of the ByteDance/ZTE Nubia M153 report WeChat, Alipay and Pinduoduo login lockouts, stopped Alipay payments and a 10-minute game ban after using the Doubao phone assistant to operate apps for them

ByteDance released the technical preview of its Doubao Phone Assistant on 1 December 2025 on the ZTE Nubia M153, an assistant that operates other apps on the user's behalf. On 3 December, 36Kr reports that users in the Nubia M153 user group said WeChat quit unexpectedly and could not be logged in again after they used the assistant to send messages and red envelopes, and The Paper (via Wallstreetcn) reports that users confirmed WeChat crashes and login failures. 36Kr also reports users seeing an 'abnormal login environment' prompt on Alipay, Alipay purchase tasks stopped midway, a 10-minute ban from a mobile game after the assistant played for a user, and Pinduoduo accounts that could not log in on the phone after the assistant was used to browse videos for coins. WeChat told The Paper it took no special action and that existing risk controls may have been triggered. ByteDance took the assistant's WeChat operation offline, said blocked WeChat accounts would be unblocked one by one, and, according to Nikkei Asia as relayed by Business Standard on 8 December, announced a temporary suspension of gaming, banking and online payment functions. The reports rest on user statements relayed by media, and the number of affected users is not stated.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution alleged · 3 sources · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 27/10/2026. Dataset available under CC BY 4.0.