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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
213
Countries with reported events
43
Located 151 of 213 cases · 62 unknown
Languages in checked sources
31
Recorded for 213 of 213 cases

4 cases have no reviewed AI-to-person relation yet: 1 not yet reviewed and 3 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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213 of 1099 published cases · page 3 of 11

Event date unknownHondurasChatGPT (reported)

San Pedro Sula, Honduras: police say a woman used AI and ChatGPT to fake bank-transfer receipts to deceive sellers of high-end phones

Honduras's National Police said on 24 October 2026 that they had arrested a 25-year-old woman in San Pedro Sula who, they say, found people selling high-end mobile phones on Facebook Marketplace and sent them fake bank-transfer receipts made with AI tools, including ChatGPT, so that they would believe she had paid. According to the police report as relayed by La Prensa, El Heraldo and TuNota, the deposits were not credited to the sellers' accounts. A seller alerted a motorcycle police unit while the attempt was under way, and she was arrested in the act on suspicion of attempted fraud. The outlets relay the preliminary findings in conditional wording; the police do not say how they established the AI use, and no seller's loss is quantified.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 25/10/2026

Event date unknownEvent location unknownUnidentified voice-cloning and deepfake tool

Nigeria: police say a suspect arrested in Lagos used AI voice cloning and deepfake technology to impersonate Elon Musk to victims of an investment scheme

The Nigeria Police Force National Cybercrime Centre (NPF-NCCC) said at a press briefing in Abuja on Friday 23 October 2026 that its operatives arrested three suspects in Lekki, Lagos State, on 14 October over alleged identity theft, investment fraud and money laundering. According to the centre's director, the suspects allegedly operated fake social media accounts impersonating prominent personalities to trick victims into transferring money, and were linked to a cryptocurrency investment scheme promoted through a website called Bitcoin Trading Hub. Investigators said one of the suspects used artificial intelligence voice cloning and deepfake technology to impersonate Tesla chief executive Elon Musk and communicate with victims, particularly in the United States and the United Kingdom. The police did not say how they established the AI use or which tools were involved, how many people were deceived or how much they lost. Seized devices were undergoing forensic examination to identify victims and trace the proceeds, and the three suspects remained in custody.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 25/10/2026

Apr 2025ChinaUnidentified video tool

Beijing Internet Court finds a short-drama maker used AI face-swapping to give a performer a well-known actress's likeness, infringing her portrait rights

On 20 March 2026 the Beijing Internet Court announced a portrait-rights judgment over an online short drama in which, it found, the production company used deep-synthesis (AI face-swap) technology to generate an image highly similar to a well-known actress, according to Beijing Daily and a Sina Finance report drawing on it. In April 2025 internet users had questioned whether the drama had face-swapped a performer into the actress, and many believed she had appeared in it. The court found that two segments of the 44-episode, roughly 90-minute drama used AI face-swapping and that the face resembled the actress closely enough for the public to identify her. The maker argued that the image was generated by AI without any prompt relating to her and could not reproduce its process in court. The court held the maker liable for portrait-rights infringement and the broadcaster liable for failing to review the content, and ordered both to post written apologies on their video accounts and pay economic damages; neither appealed. The amount is not reported in the sources read.

Core concern Low reported severity Lawsuit Filed

AI involvement reported · Causal attribution established · 3 sources, 1 underlying account · Added 24/10/2026

Event date unknownNorwayUnidentified AI writing tool

Bergen-area car dealer refused to consider buyer's complaint about faulty new car because it was AI-written, Motor reports

A car buyer living outside Bergen, Norway, who bought a new Jeep Avenger in January 2025, complained to the dealership after repeated warning messages about the brakes, ABS and stability control and more than 40 days at workshops, and asked to cancel the purchase. According to the Norwegian motoring magazine Motor, the dealer rejected the complaint, and one of the reasons it gave was that the complaint was written with AI: the manager wrote in an email that the dealer does not take AI-generated complaints into account because they only reflect the information put in. The buyer, who comes from Ukraine, says he used AI as an aid to understand nuances and phrase himself correctly because his Norwegian is limited, and calls it unfair to reject a factual complaint because of the tool he used. He has taken the case to the Norwegian Consumer Authority (Forbrukertilsynet). The dealer told Motor it had answered the customer and does not comment on ongoing customer cases. The date of the email is not given.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 24/10/2026

9 Oct 2026CanadaUnidentified image tool (suspected)

Nova Scotia woman says duct cleaners showed her an "after" photo of work she found undone; examiners for Global News found an AI watermark on it

A woman in Dartmouth, Nova Scotia, told Global News that a duct-cleaning crew she booked through a Facebook Marketplace advert came to her home on 9 October 2026, showed her a phone photo of a dirty furnace motor, raised the price to $300 and then showed her a photo of a motor that looked almost new as proof the job was done. When she checked after the crew left, she says, the motor was still dirty. An AI researcher at the University at Buffalo and two students, examining the photos for Global News, found a Google SynthID watermark on the clean-motor photo; the researcher said the AI detector Sightengine gave it a 99 per cent AI score and called the result their strongest evidence that the image may come from AI. She says the company denied wrongdoing and refunded her only after repeated complaints; Halifax police told her it was a civil matter.

Core concern Low reported severity Media Coverage

AI involvement suspected · Causal attribution alleged · 1 source · Added 24/10/2026

Event date unknownEvent location unknownUnidentified AI tool

Belgian Pensions Ombudsman says an AI tool told a new retiree his missed first pension month could be paid retroactively, an answer based on Dutch rules

The Belgian Pensions Ombudsman (Ombudsdienst Pensioenen) published an anonymised example from its casework. According to the Ombudsman, a future retiree with limited digital skills wanted to apply online for an early retirement pension but did not press the send button, so no application was filed and his pension was not paid in his first month of retirement. The Federal Pension Service told him that an early pension can start at the earliest in the month after the application, so that month could not be paid. He checked this using AI and received the answer that a pension can be paid retroactively for up to one year. He complained to the Federal Pension Service and then to the Ombudsman. The Ombudsman confirmed that the service's answer was correct, told him that the information he had found concerned Dutch legislation, referred him to the pension services' websites and says it tried in this way to restore his trust in the pension service. It could not recover the missed month because Belgian pension law has no right to correct good-faith errors. The lost month resulted from the unsubmitted application; the AI answer misinformed him about whether it could be recovered. The tool is not named and the dates of the exchange and complaint are not stated; European Pensions reported the case on 9 July 2026.

Core concern Low reported severity Regulatory Action

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 24/10/2026

4 Sept 2026 to 13 Oct 2026RomaniaUnidentified image and document tool

Romanian police say AI-made documents and photos won an older woman's trust in a fake stock-investment scheme that cost her over 250,000 lei

Police in Alba county, Romania, said on 22 October 2026 that an older woman had been persuaded, under the pretext of earning money from stock-market investments, to hand over about 253,600 lei between 4 September and 13 October 2026. According to the police, their investigation found that she had allegedly been misled and her trust won by being shown documents and photographs created with artificial intelligence. A man suspected of collecting the money and feeding it into a cryptocurrency ATM, for a commission of 3,000 lei per operation, was caught in the act on 21 October while coming to collect more and was detained for 24 hours on suspicion of complicity in fraud. The people behind the scheme are unidentified and the investigation continues under the local prosecutor's office. The police do not say what the documents and photographs showed or how they established that AI made them.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 23/10/2026

Event date unknownEvent location unknownCursor support bot (reported)

First-person post: Cursor subscriber says the company's AI support bot cancelled their prepaid annual plan when asked about a prorated refund

In a Reddit post on 22 October 2026, a subscriber to Cursor writes that they emailed Cursor's customer service asking whether a prorated refund was available for an annual subscription they had paid in full, and that the company's AI support bot, Sam, replied that it could not do that but could cancel the plan immediately. In a comment the poster quotes the bot saying it had cancelled the annual Pro subscription immediately, that Pro access had ended, and that the subscription did not meet refund eligibility requirements. The poster says the bot seems to have misunderstood the request, that the plan was downgraded to Free with more than six months left, that a request for a human produced a new ticket that never arrived, and that they would try a credit-card dispute. In April 2025 a Cursor co-founder wrote that the company used AI-assisted responses as the first filter for email support. No reply from Cursor staff appears in the thread. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 23/10/2026

20 Apr 2023ChinaUnidentified video tool

Fuzhou, China: police say a company head sent 4.3 million yuan after a WeChat video call in which AI face-swapping imitated a friend

Police in Baotou, Inner Mongolia, said in a statement published in May 2023 that on 20 April 2023 the legal representative of a technology company in Fuzhou, Fujian, received a WeChat video call from someone who appeared to be a friend and asked to route a 4.3 million yuan tender deposit through the company's account; trusting the video call, he transferred 4.3 million yuan in two payments. The police said the fraudster had used AI face-swapping to pose as the friend. At Fuzhou police's request, Baotou police and a local bank stopped 3.3684 million yuan within about ten minutes; 931,600 yuan had been moved on and was being pursued.

Core concern High reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 2 sources · Added 22/10/2026

27 Apr 2023ChinaUnidentified video tool

Anqing, China: police say a nine-second AI face-swap video call posing as an acquaintance led a man to transfer 2.45 million yuan

In April 2023 a man in the Anqing economic development zone, Anhui, received a brief WeChat video call from someone who appeared to be an acquaintance, followed by a QQ message asking him to advance money for a tender; trusting the video call, he had family members transfer 2.45 million yuan. The local police anti-fraud centre found that the fraudsters had used a nine-second AI face-swap video to pose as the acquaintance, Dawan News reported. Police arrested three suspects on 28 April, froze or recovered more than one million yuan, and on 22 May returned 1.32 million yuan to the victim.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 22/10/2026

9 Jul 2023IndiaUnidentified video tool

Kozhikode, Kerala: police say a deepfake video call imitating a former colleague cost a retired man Rs 40,000; five later arrested

A retired Union (central) government employee in Kozhikode, Kerala, sent Rs 40,000 on 9 July 2023 after a WhatsApp video call and voice call from someone who looked like a former senior colleague and asked for money for a relative's surgery, the New Indian Express reported; Kerala cyber police traced the money and blocked the recipient account. In June 2024 Kozhikode police said the perpetrator had used AI-powered face-swapping technology to impersonate the former colleague on the video call, and that they had arrested five suspects from several states, according to Mathrubhumi.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 2 sources · Added 22/10/2026

Oct 2024Event location unknownUnidentified video tool

South Korean police say a foreign parent was sent a deepfake video of a daughter travelling in Korea crying for help while held captive, with a ransom demand

South Korea's National Police Agency disclosed on 7 November 2024 that around October 2024 a foreign national received on a smartphone a video showing a daughter, who was travelling in Korea, locked in a room, crying and asking to be saved. The sender said the daughter had been kidnapped and demanded a settlement payment to keep her alive. The parents told their consulate, and Korean police who responded confirmed that the daughter was safe; according to the police, the crying daughter was a fake video made with deepfake technology. Police used the case to warn that similar scams could occur in Korea. Police said the parents lived abroad and that, fortunately, the case caused no damage.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 22/10/2026

2020Hong Kong SAR ChinaUnidentified voice-cloning tool

UAE investigators say fraudsters cloned a company director's voice to have a Hong Kong branch manager transfer up to $35 million in early 2020

According to a court document reported by Forbes, in which the United Arab Emirates sought US investigators' help, fraudsters used 'deep voice' technology to clone the voice of a company director. In early 2020 a branch manager of a Japanese company in Hong Kong received a call from a man whose voice he recognised as the director of the parent business, who said an acquisition needed transfers of about $35 million; emails from the supposed director and a lawyer confirmed the details, and the manager began making the transfers. Forbes reports that as much as $35 million was stolen. The UAE, whose Dubai Public Prosecution Office led the investigation, believes at least 17 people were involved and asked for help tracing $400,000 sent to US accounts. No arrests or recovery are reported.

Core concern High reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 22/10/2026

Event date unknownCanadaUnidentified chatbot

Toronto: BMW dealership revoked a buy-back offer its undisclosed AI chatbot had texted a customer, then reinstated it after CBC asked

CBC News reported in June 2026 that a Toronto man selling his car back to the BMW Toronto dealership negotiated by text with 'Quinn', who made a firm buy-back offer of $27,162.79 and proposed a meeting to complete the deal. A sales consultant then phoned to say Quinn was an AI chatbot that had made the offer in error and that the real offer would be at best $20,000. The man says he was shocked and devastated and felt embarrassed and angry that he had been negotiating with a bot without knowing it. The dealership's sales manager said the bot misread the amount the customer owed as the buy-back price after a staff miscommunication; after CBC contacted it, the dealership reinstated the original offer, which the man accepted.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 1 source · Added 22/10/2026

Event date unknownRussiaUnidentified video tool

Primorye police say fraudsters used a deepfake of the regional governor in a video call to draw a pensioner into a month-long scam

The press service of the Interior Ministry's Primorsky Krai directorate said on 21 October 2026 that it had stopped an online fraud in which scammers used deepfake technology. According to the release, a 77-year-old resident of the Khorolsky district was sent a video-conference link in a messenger app and saw on screen a person resembling the region's governor, who told him of a cyberattack on the regional administration and stolen funds routed abroad through his bank account. He was passed to accomplices posing as law enforcement and financial-monitoring officials, who called him daily for a month and urged him to hand over his savings. He withdrew one million roubles but became suspicious and went to the police, who arrested a courier when he handed her a dummy package. A criminal case for attempted large-scale fraud was opened. The police did not say how they established that a deepfake was used.

Core concern Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 22/10/2026

Event date unknownHong Kong SAR ChinaUnidentified video tool

Hong Kong: police say an Arup finance worker sent HK$200 million after a video call with deepfake CFO and colleagues; firm confirms fake voices and images

Hong Kong police said at a press briefing reported by CNN on 4 February 2024 that a finance worker at a multinational firm had been duped into attending a video call with what appeared to be the company's UK-based chief financial officer and other staff, all of whom were deepfake recreations, and had then remitted a total of HK$200 million (about US$25.6 million). In May 2024 the British engineering firm Arup confirmed to CNN and the Guardian that it was the company involved, that it had notified Hong Kong police in January 2024, and that fake voices and images were used. The worker was not named.

Core concern High reported severity Investigation Opened

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 22/10/2026

Sept 2026NetherlandsUnidentified voice-generation tool

Dutch police say a bank-helpdesk fraud network used AI-made voice messages in calls; about 170 victims lost about 380,000 euros

The Dutch police reported on 21 October 2026 that the Rotterdam Team Cybercrime had stopped a network behind a new form of bank-helpdesk fraud. According to the police, the fraudsters had used artificial intelligence to make dozens of audio fragments with different voices, banks, companies and scenarios. Victims were called and heard a fragment warning of suspicious activity on their account; pressing 1 put them through to a fake bank employee, who had them install an app and hold their bank card to their phone, after which an accomplice withdrew money at a cash machine. In the three weeks the team could see the network's servers, the police counted about 170 victims of all ages and about 380,000 euros in losses. Two suspects were arrested on 6 October 2026 and a Rotterdam court extended their detention by at least 90 days on 20 October.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 22/10/2026

2024BrazilUnidentified document-generation tool

Maranhão, Brazil: police say a woman used AI to create fake airline tickets sold in travel packages of up to 10,000 reais; at least 11 victims identified

The Maranhão Civil Police said in October 2026 that a woman held in pre-trial detention had sold travel packages promising a year of flights for a fixed payment of about 8,000 to 10,000 reais, and that she used artificial intelligence to create fake airline tickets. No genuine tickets were issued. The investigation first identified 11 victims, some of whom, including older people, children and pregnant women, went to airports and could not board; the police say they suffered financial losses and emotional strain. She blamed overbooking or airline system failures. The police do not say which AI tool was used or how they established its use.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

2025Event location unknownUnidentified AI tool

Bucharest prosecutors say deepfake adverts drew mostly older people to a call centre that sold them unauthorised supplements; six women agree plea deals

The Prosecutor's Office attached to the Bucharest Court of Appeal announced in October 2026 that six women had concluded plea agreements in a fraud case over a call centre that, during 2025, sold unauthorised food supplements by telephone. According to the prosecutors, potential victims, mostly older people, were drawn in by deepfake-type online adverts in which the products falsely appeared to be recommended by well-known journalists, doctors and artists; they left their contact details on the promoted site and were then called by operators posing as medical specialists. The agreements say the five women who worked as operators misled 50 people in total, causing losses of 88,600 lei, although the per-defendant figures in the same communique are larger (one operator alone is said to have contributed to misleading 50 people, and the other four 28, 16, 8 and 3 people) and the communique does not explain the difference. The agreed sentences range from nine months to one year and six months, with their application postponed for a two-year supervision period; the agreements were sent to four courts and the main investigation continues.

Core concern Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 21/10/2026

Event date unknownEvent location unknownUnidentified voice-cloning tool

Jewish Autonomous Region, Russia: police say scammers cloned a man's voice from old voice messages to ask his contacts for money; one paid 15,225 roubles

The Ministry of Internal Affairs directorate for Russia's Jewish Autonomous Region said on 21 October 2026 that residents increasingly report a combined scam in which messenger accounts are hacked, the chat history deleted, and the victim's contacts called with a voice cloned by neural networks. In the case it describes, a man in Birobidzhan followed a voting link sent from an acquaintance's hacked account. The scammers then gained access to his accounts and called his contacts; according to the police, they imitated his speech using voice-cloning technology based on his previously recorded voice messages. Seven of his acquaintances were misled and one transferred 15,225 roubles. The scammers also gained access to his account on the Gosuslugi state services portal. The police do not say how they established that a cloned voice was used, name a tool, or date the events.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 21/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.