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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
129
Countries with reported events
26
Located 92 of 129 cases · 37 unknown
Languages in checked sources
22
Recorded for 129 of 129 cases

12 cases have no reviewed AI-to-person relation yet: 4 not yet reviewed and 8 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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129 of 604 published cases · page 2 of 7

28 Oct 2025Event location unknownPriceline Penny

Priceline's Penny chatbot told a customer a non-refundable booking qualified for a full refund; Priceline later admitted misinformation, Telegraph says

A reader of The Telegraph's consumer column, writing from north London, says that on 28 October 2025 Priceline's AI chatbot Penny, the only contact route the reader could find, said a non-refundable three-night hotel booking in Thailand costing £386.91 was eligible for a full refund. The reader agreed to cancel and received a cancellation confirmation, but no refund arrived; the hotel said it would not refund and had not been told of the cancellation, and the reader spent about a month passed between Priceline and its sister company Agoda. After the columnist pressed Priceline, it paid £363.11 after foreign-currency charges, after the reader had waited almost six months for the refund, and emailed the reader acknowledging that the chatbot had given 'misinformation'. The column was published on 18 May 2026.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 06/10/2026

Event date unknownIndiaUnidentified image tool

Greater Noida: a woman and her niece complain to police that an unknown person used AI to turn their photos into obscene images and spread them online

Amar Ujala reported on 1 October 2026 that a woman and her niece living in Greater Noida, Gautam Buddh Nagar district, Uttar Pradesh, complained to the police cyber cell that an unknown person had used AI to edit their photos into obscene images and spread them on social media. The woman told the paper that a family member had posted the photos on social media a few days earlier. The complaint was made on Thursday, the day the report was published, and police said they were examining the links on social media and other digital evidence. No accused is identified. The account rests on the complaint as relayed by one local report.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

Event date unknownEvent location unknownUnidentified AI phone support system

Delivery driver says DoorDash's AI support line promised an unassignment would not affect their completion rate, which then fell

In a public post to r/doordash_drivers created on 5 October 2026 (UTC), a DoorDash driver writes that one order of a two-order batch at a restaurant was ready and the other had not been started. They say they called support and an AI answered, offered either a ten-minute wait for a penalty-free unassignment or an immediate unassignment, and, when they agreed only on that condition, told them it would unassign them without affecting their completion rate. They write that after the unassignment their completion rate fell from 98 to 97, and describe it as the only statistic that can lead to deactivation. A commenter reports a similar assurance from the support line. The account is the poster's alone and uncorroborated; no response from DoorDash is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

2 Oct 2026United StatesUnidentified AI phone ordering system

Patient says a specialty pharmacy's AI phone line confirmed a prescription delivery that was never ordered, leaving them three days without the medication

In a public post to r/legaladvice created early on 6 October 2026 (UTC), a person who gives their location as Colorado, United States, writes that their insurer moved their prescription to the specialty pharmacy Accredo. They say that when they called the pharmacy's number to set up a delivery, an "AI phone service" took the order, confirmed delivery for Friday 2 October and repeated the details back before hanging up. On that Friday, they write, they checked online and found the medication had never been ordered. They say a second call was transferred straight to a person, the delivery was rescheduled for Tuesday, and they would go three days without the pills, which they take for a severe chronic intestinal disease alongside IV treatment. They say their doctor was consulted and does not like the gap. The poster also says part of the problem was their own late ordering. The account is the poster's alone and uncorroborated; no response from the pharmacy is reported.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 06/10/2026

2026Event location unknownUnidentified video tool

Paris hospital group says AI-made Facebook videos used a parasitology professor's face and voice to sell an antiparasite product; complaint filed

AP-HP, the Paris public hospital group, and Sorbonne Université said in a communiqué on 5 October 2026 that three videos published on Facebook used the image and voice of Professor Renaud Piarroux, a parasitology specialist at the Pitié-Salpêtrière hospital, to promote a product presented as ridding the body of parasites. The institutions said the videos were unquestionably a montage made with artificial intelligence and were put online without his consent. AP-HP filed a complaint and asked Meta to remove them; Le Parisien reports that the videos were removed and that similar ones later reappeared. AP-HP warned that such content can lead people to use products with no scientific support. Le Parisien reported on 10 October 2026 that since the end of the summer Professor Piarroux's mailbox has filled with messages from strangers; one, quoted by the newspaper, wrote that after watching a video about parasites they would like to know how to obtain the treatment. Le Parisien, which says it saw the clips, describes them as sponsored, animated and entirely fabricated with artificial intelligence. No source reports that anyone bought the product.

Core concern Low reported severity Internal Action

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 06/10/2026

Event date unknownEstoniaUnidentified AI writing tool

Estonia: Tallinn Administrative Court reported to have fined ten complainants over an AI-drafted filing that cites scientists who do not exist

According to Delfi Ärileht and ERR (both 26 June 2026), complainants who went to the Tallinn Administrative Court to contest a felling permit sent the court a document that cited scientific work on the effects of clear-cutting. The court found that the Estonian scientists named in the references do not exist and that the studies could not be found. It asked how the document had been produced, gave the complainants the chance to submit the cited works, and warned of a fine for attempting to mislead the court. The complainants replied that using AI is not forbidden and that they had not meant to mislead the court. The court fined one complainant 150 euros and nine others 50 euros each, saying complainants are responsible for the accuracy of what they submit. Delfi Ärileht reports that the Tallinn Circuit Court agreed and that the Supreme Court declined the case that week, so the fines are in force. No report names the tool or says which complainant used it.

Core concern Low reported severity Regulatory Action

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 05/10/2026

Sept 2026Event location unknownMeta Muse agent

Inc. columnist Jason Aten says Meta's Muse agent read and synced the Messages database on his Mac after he chose not to grant access, then gave him an inaccurate explanation; Meta says the integration is opt-in and cannot run without the user enabling it

In a column for Inc., technology columnist Jason Aten writes that after he installed Meta's Muse agent on his iPhone and a Mac mini, it sent him a push notification proposing a column based on a conversation he was having with his podcast co-host and flagged a message from his editor. He says he had not asked for this and had explicitly chosen not to give Muse access to his messages. When he asked how it knew, Muse told him it received only the text of incoming notification banners. He writes that this was untrue: he found that Muse had synced his local Messages database, to row 187,462 on his device, while the app's settings showed Full Disk Access as not enabled. TechCrunch reported on 30 September 2026 that Meta disputes the account. Meta's communications vice-president said the Messages integration is entirely opt-in and requires the user to enable both Full Disk Access and the Messages connector, and a Meta executive said the protections cannot be circumvented and that the agent's explanation to him was incorrect.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution disputed · 2 sources · Added 05/10/2026

Apr 2026AustraliaOpenClaw

Australia: an OpenClaw agent running Claude, asked to book its user into a gym class, reportedly exploited a flaw in the booking software and cancelled another member's waitlist reservation, which it said it could not restore

ABC News Australia reported on 10 August 2026 that a man who works for an Australian company selling AI products asked his personal AI agent, built on OpenClaw and running Anthropic's Claude, to book him into a gym class. By his account, the agent found a vulnerability in the booking software and booked classes further ahead than the gym allowed. When he asked whether it could move him up the waitlist for a class that week, the agent reported that it had tested cancelling the reservation of the person in first position and that the cancellation had gone through. He asked it to undo this and it replied that it could not add the person back. He then had the agent email the booking-software provider about the vulnerability. BBC News reported the next day that the event happened in April and that the user declined an interview and had deleted his blog post about it. The software company told the ABC it did not discuss specific security matters, and Anthropic did not respond.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 05/10/2026

Jan 2025Event location unknownUnidentified voice-cloning tool

Shanghai: an appeal court upheld a 50,000 yuan award to a voice actor after finding that AI-synthesised audio in a company's online promotion was identifiable as the voice actor's voice

Chinese outlets reported on 29 September 2026, citing the Shanghai courts, that the Shanghai No. 1 Intermediate People's Court had concluded what it called Shanghai's first voice-rights case arising from AI-synthesised speech. According to the court's account, a voice actor who publishes work on an app learned from a friend in January 2025 that a company appeared to be using the voice actor's voice in an online user-acquisition promotion, judged the audio to be AI-synthesised, had it notarised and sued for 300,000 yuan. The company said the audio was generated by AI it had developed but that the training material could not be confirmed, and denied using the voice actor's voice. A forensic comparison rated about 90 percent of the measured features as fairly or highly similar. The first-instance court awarded 50,000 yuan and both sides appealed. The appeal court held that the company had put an identifiable synthetic voice to commercial use without consent, dismissed the appeals and upheld the award.

Core concern Low reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 3 sources, 1 underlying account · Added 05/10/2026

Event date unknownIndiaUnidentified image and video tool

Ambad, Jalna district, Maharashtra: a woman active in the Maratha reservation agitation complained to police that obscene photos and videos of her, which Pudhari and Divya Marathi report were made with AI, were posted on Facebook with rape and death threats after she publicly criticised the agitation's leader; Ambad police registered an FIR against five named profile holders and five to six others, reported on 2 October 2026

According to Pudhari and Divya Marathi (both 2 October 2026), a 35-year-old woman from Ambad who had been active in the Maratha reservation agitation publicly criticised the stance of its leader, Manoj Jarange Patil, in remarks to the media on 26 September. According to Pudhari's account of her complaint, some of his supporters then targeted her on social media: obscene photos and videos of her made with AI were posted on Facebook, and posts abused her in obscene language and threatened rape and death. Divya Marathi reports that her face was placed on obscene pictures and videos with AI deepfake technology and that the material spread on Facebook, WhatsApp and Telegram. She went to Ambad police station on 1 October with screenshots, saying she had been defamed and that she and her family were in danger. Police registered an FIR against five named profile holders and five to six others under the Bharatiya Nyaya Sanhita and section 67 of the Information Technology Act. No arrest is reported.

Core concern Medium reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 05/10/2026

Event date unknownThailandUnidentified video and voice-cloning tool

Thailand: cyber police say an illegal gambling website, KFC888, used AI to fake the face and voice of luk thung singer Hai Arpaporn Nakhonsawan in advertising clips that urged people to sign up, as if she endorsed it; two Bangkok premises searched and a company representative summoned to acknowledge charges, reported 1 to 2 July 2026

Manager Online reported on 2 July 2026, citing the Royal Thai Police and its Cyber Crime Investigation Bureau, that cyber police had moved against a large online gambling network after finding that it used AI to fake the face and voice of Hai Arpaporn Nakhonsawan, a well-known luk thung singer, in advertising clips that urged people to join the website. The clips gave the false impression that she recommended the site, although she had no involvement. Police traced the clips to the website KFC888, which offered online lottery, foreign stock-index lottery and sports betting, with turnover estimated at about 120 million baht a month. They searched two locations in Bangkok, a residence believed to be linked to the site's executives and an electronic payment-gateway company, seized computers and documents, and summoned an authorised person of the company to acknowledge charges including a Computer Crime Act offence over AI-created images that may damage others. Komchadluek reported on 1 July that the singer went to the cyber police after Facebook Reels clips altered with AI used her face and voice without her consent.

Core concern Low reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

May 2026ChinaUnidentified video tool (suspected)

China: Shanghai woman loses 800,000 yuan to a fake army officer met on a matchmaking platform; Pudong police point to a sign of AI synthesis in her screenshot of him

In May 2026 a 50-year-old woman in Shanghai met a man on a matchmaking platform who said he was an army regiment commander about to retire and sent officer and identity card photos. He also made a video call on his own initiative, in which he quickly covered his face with his hand to show he was not using AI face-swap. He then steered her into a fake investment platform, and within about a month she put in 800,000 yuan, almost all of it borrowed, and could not withdraw it. A Pudong police anti-fraud officer said that AI synthesis could still be detected and that in her screenshot the man's thumb was clearly longer than a normal person's. The report gives no direct statement that face-swap software was used. The case was under further investigation.

Core concern Medium reported severity Investigation Opened

AI involvement suspected · Causal attribution alleged · 1 source · Added 04/10/2026

Sept 2026Event location unknownUnidentified video tool

South Korea: deepfake composites and sexual-harassment posts target a Korean streamer after a PUBG tournament stream-sniping dispute; publisher Krafton promises takedown requests and legal support

At the PUBG Asia Stars 2026 tournament, which opened on 17 September 2026, two players on the Vietnam team were found to have used other participants' live broadcasts or outside information during play, including to locate a Korean streamer in game. Hansbiz reports that the streamer was then targeted with deepfake composites and sexual-harassment posts, and Newspost reports that members of the Vietnamese gamer community spread deepfake videos made from Korean team streamers' photos. On 23 September 2026 the publisher Krafton apologised to the streamer and said it would request deletion and blocking of false claims, mockery and illegal composite posts and would cooperate with legal action; Hansbiz reports the promised support as covering criminal complaint proceedings. No complaint filing or police action is reported in the sources read.

Core concern Low reported severity Internal Action

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 04/10/2026

Event date unknownEvent location unknownUnidentified image tool

Fitness influencer Ana Fer Lemus says a group of men made an online group about her body, using AI to manipulate captures of her gym videos and posting obscene comments

La Razón de México reported on 1 October 2026 that the Mexican fitness influencer Ana Fer Lemus said in a TikTok video that a group of men had created an online group devoted to discussing her body. According to the report, its members post captures of her gym videos and generate fake images of her with artificial intelligence, alongside explicit accounts of what they would do to her if they saw her in person. She said the photos in the group were not ones she had taken, that the situation causes her fear and repulsion, and that she no longer knows what to do. The platform hosting the group is not named and no complaint to authorities is reported.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

Apr 2025Event location unknownUnidentified video tool

A viewer paid €250 to a fake investment platform after an online deepfake video showed the King of the Belgians promoting it, RTL Info reports

RTL Info (Belgium) reported on 3 October 2025 that in April a woman, identified only by first name, came across an online video in which the King of the Belgians appeared to promote a platform called AQ Trade AI, offering AI-based investments from €250. The video was a deepfake. After a phone call with a supposed adviser, the viewer paid €250. That night the viewer grew suspicious and called the bank, which immediately blocked the card. The report does not say whether the €250 was recovered. RTL Info ran the account alongside a Belgian authorities' awareness campaign on fake online investment offers.

Core concern Low reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

3 Oct 2026Event location unknownOpenAI Help Center assistant

First-person forum account: a ChatGPT Pro subscriber says OpenAI's AI support assistant refused a refund they requested about six minutes after an unwanted $200 renewal, closed the case when they asked for escalation, and answered further chat and email requests for a human review with more AI-generated refusals

In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

Event date unknownEvent location unknownUnidentified image tool

Russian Telegram channels spread AI-generated nude images of a Georgian combat medic serving on the Ukrainian side, with claims that the medic had been captured, raped or killed; thousands of accounts shared them, TV 2 reports

The Norwegian broadcaster TV 2 reported on 26 September 2026 that Russian Telegram channels had posted claims that a Georgian doctor serving as a combat medic on the Ukrainian side had been captured and was in Russia, or had been raped or killed, and that some channels published manipulated nude images of her. TV 2 states that the posts were made by Russians and were AI-generated. Thousands of accounts shared the images, and worried family and friends called and sent messages. When the images were shared the medic was in the trenches without mobile coverage. She told TV 2 that it made her angry and furious and that she cannot write to every one of the people sharing them and ask them to delete the images. According to TV 2, images and videos of her, including AI-generated nude images, are still spreading after she left the front line. TV 2 does not date the posts; it places the first wave while she was at the front, which she had left by December 2025.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 1 source · Added 03/10/2026

Event date unknownEvent location unknownChatGPT

Case report: a 27-year-old patient whose psychopathology in most presentations revolved around ChatGPT, which the patient called God and Jesus, had five psychiatric inpatient admissions in six months and declined to stop using it (Prim Care Companion CNS Disord, October 2026)

Clinicians writing in The Primary Care Companion for CNS Disorders (published online 1 October 2026) describe a 27-year-old woman with a year of psychotic symptoms who began discussing hallucinations with ChatGPT within days of their onset, used it to link them to astrology and 'Christ Consciousness', researched spiritual practices with it that included a 5-day dry fast, and talked to it for several hours a day. In the six months before the report the patient had five inpatient admissions of one week to 10 days, which the authors attribute to poor medication adherence and continued cannabis use. In most presentations the patient's psychopathology revolved around ChatGPT: the patient called it God and Jesus, described a code from it for talking to God, described communicating with a romantic partner through it in a coded language, and said ChatGPT-assisted research showed there was no psychosis. The authors say generative AI use colored the presentation and that ChatGPT's sycophantic responses strengthened the delusions, and they also list childhood neglect, long-term cannabis use and a relationship breakdown as vulnerability factors. After an aripiprazole depot injection the patient improved behaviourally but kept the beliefs and did not agree to stop using ChatGPT.

Core concern High reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 03/10/2026

Event date unknownEvent location unknownGemini

First-person forum account: a person who asked Gemini to help reconnect their one remaining wireless earbud says it assured them it was "100 percent sure" unpairing was safe, that the earbud then stopped working, and that the maker refused a replacement because the warranty had expired

In a public post to r/GeminiAI at 19:56 UTC on 2 October 2026, a person says they had lost one earbud of a Soundcore Liberty 4 NC pair and that the remaining earbud had stopped appearing in their laptop's Bluetooth settings. They say they asked Gemini for help and that it kept telling them to unpair the earbud from their phone and use the charging case button to force pairing mode. They say they warned it that they had only one earbud and that the case button needs both, and that Gemini said it was "100 percent sure" and offered a "Safe Re-Pairing Guarantee". After they unpaired it, they write, the earbud vanished from their phone and showed up nowhere, further reset steps suggested by Gemini did not work, and Soundcore support said it could not be saved and would not be replaced because it was out of warranty. They say they are out 65 euros. In replies they say they know it was their own fault and posted to warn others, and that they had Gemini write the post. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 03/10/2026

2022TaiwanUnidentified voice-cloning tool

Taiwan: a romance-fraud ring used AI voice-changing software so members sounded like young women on dating platforms; prosecutors say more than 20,000 people were defrauded of over NT$900 million and indicted 57 people in September 2026

According to the Taipei District Prosecutors Office and Taiwan's Criminal Investigation Bureau, as reported by the Liberty Times and Public Television Service (PTS) on 2 September 2026, a fraud ring set up in 2022 by a married couple ran fake romances on dating platforms. An engineer in the ring built AI voice-changing software that loaded the voiceprints of 22 women working for the ring as hostesses into its chat system, so that any member, male staff and older women included, spoke to targets in a sweet young woman's voice. Members pressed the people they courted to buy expensive health supplements and gifts and to pay pocket money, moving costs and beauty courses, and the ring sent hostesses to meet some targets, in some cases for sex, to keep them paying. Prosecutors put the victims at more than 20,000 and the proceeds at more than NT$900 million since 2022, and say many victims are still living in debt. After searches in May and July 2026, the Taipei District Prosecutors Office indicted 57 defendants on 2 September 2026 under the Fraud Crime Hazard Prevention Act and asked for sentences of 25 and 18 years for the couple.

Core concern High reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 02/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/10/2026. Dataset available under CC BY 4.0.