2025United StatesNiCE workforce management
Interpreters at LanguageLine Solutions told NPR (May 2026) and Capital & Main (September 2026) that after the company adopted NiCE workforce management software in 2025, which LanguageLine says forecasts volume and determines schedules and which, according to Capital & Main's account of a company spokesperson's email, is AI software, their hours were cut, shifts were split into fragments and unpaid involuntary time off arrived with little notice. NPR reports that one interpreter's LanguageLine income fell 18% from 2024 to 2025. LanguageLine attributes the disruption mainly to lower demand, acknowledged that schedules had been more unpredictable than normal, and says operations are back to normal.
Contextual tracker case Medium reported severity Media Coverage
AI involvement reported · Causal attribution disputed · 2 sources · Added 14/10/2026
Aug 2025South KoreaUnidentified image tool
The Busan Eastern District branch of the prosecutors' office in South Korea announced on 11 February 2026 that it had indicted a man under detention on 6 February for fraud, forging and using private documents, and obstructing official duties by deception. According to the prosecutors, from August to October 2025 he used AI to make fake images of a medical licensing examination certificate and of cryptocurrency holdings, posed as a doctor and businessman with billions of won in assets, and took about 320 million won from victims for supposed cryptocurrency, cruise-ship and medical-centre investments. When police sought his arrest in December 2025, he gave the warrant judge a bank balance certificate showing about 904 million won, which prosecutors say he made by uploading his real certificate to an AI platform and asking it to change the balance; his real balance was 23 won. The judge refused the warrant. Prosecutors later found the certificate was forged and obtained a new warrant. The accused and the victims are not named here.
Core concern High reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 13/10/2026
21 Apr 2025 to 19 Sept 2026ThailandUnidentified image tool
Chanthaburi provincial police in Thailand announced on 11 October 2026 the arrest, the previous day, of a man accused of a romance fraud in which the victim, whom he met at a massage shop in Bangkok around March 2025, gave him money and property 623 times between 21 April 2025 and 19 September 2026, totalling 21,287,731.88 baht. Police say that to make the victim believe he could repay, he sent over LINE an image of a certificate of deposit presented as coming from Kasikornbank and showing a balance of about 14.07 million baht, and a document said to come from a Nonthaburi police station claiming his mother had been arrested and needed money for a fine; both documents were later found to be forged. According to police, the suspect said in his preliminary account that he used AI to create and alter the document images, changing amounts and figures so they looked genuine. Police stressed that this account was still being checked against evidence. They say most of the money went on online slot gambling. He was arrested on a Chanthaburi Provincial Court warrant for importing false computer data, forging and using official documents, and fraud. The suspect and the victim are not named here.
Core concern High reported severity Criminal Charges
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 12/10/2026
2025CyprusUnidentified video tool
The Cyprus Consumers Association said in May 2025 that people in Cyprus who fell for an investment scam promoted by deepfake videos of politicians, including the President of the Republic, Averof Neofytou and Haris Georgiades, lost money: the scam typically began with a €250 investment, one person lost more than €40,000, and some victims reported investing their last available funds. The association's president told CyBC that victims who discovered the deception and demanded explanations received threats, and that 14 people reported their experiences with these scams in one day. The account comes from one interview relayed by in-cyprus.com; no individual victim speaks, no tool is named and the videos were not examined by the outlet.
Core concern Medium reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 11/10/2026
Jun 2025FranceUnidentified image and video tool
A retired woman in her eighties living in Pont-à-Mousson (Meurthe-et-Moselle, France) responded, in summer 2025 according to Le Parisien and Capital, to an online advertisement in which AI-generated likenesses of Emmanuel Macron and Bernard Arnault promoted a lucrative investment platform. A supposed financial adviser then called her, she invested 5,000 euros, received several hundred euros of 'interest', and reinvested repeatedly until the advertisement and the site disappeared. L'Est Républicain (7 June 2026) and Capital put the loss at 10,000 euros; Le Parisien, citing ICI and L'Est Républicain, reports 25,000 euros, all her savings. The Pont-à-Mousson police station says an investigation was opened and that it receives three to five complaints a week for this kind of fraud. The account rests on the police station's warning as reported by the regional press, which describes the advertisement as AI-generated; the advertisement itself was not examined by the outlets and the quoted police statements do not mention AI.
Core concern Medium reported severity Investigation Opened
AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 07/10/2026
28 Oct 2025Event location unknownPriceline Penny
A reader of The Telegraph's consumer column, writing from north London, says that on 28 October 2025 Priceline's AI chatbot Penny, the only contact route the reader could find, said a non-refundable three-night hotel booking in Thailand costing £386.91 was eligible for a full refund. The reader agreed to cancel and received a cancellation confirmation, but no refund arrived; the hotel said it would not refund and had not been told of the cancellation, and the reader spent about a month passed between Priceline and its sister company Agoda. After the columnist pressed Priceline, it paid £363.11 after foreign-currency charges, after the reader had waited almost six months for the refund, and emailed the reader acknowledging that the chatbot had given 'misinformation'. The column was published on 18 May 2026.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 06/10/2026
Apr 2025Event location unknownUnidentified video tool
RTL Info (Belgium) reported on 3 October 2025 that in April a woman, identified only by first name, came across an online video in which the King of the Belgians appeared to promote a platform called AQ Trade AI, offering AI-based investments from €250. The video was a deepfake. After a phone call with a supposed adviser, the viewer paid €250. That night the viewer grew suspicious and called the bank, which immediately blocked the card. The report does not say whether the €250 was recovered. RTL Info ran the account alongside a Belgian authorities' awareness campaign on fake online investment offers.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026
Nov 2025United StatesAmazon Buy for Me
The owner of Mochi Kids, a children's apparel brand that has deliberately avoided selling on Amazon, told Modern Retail that she found her catalogue of 4,000 products for sale on Amazon through the Buy for Me feature after watching another merchant's viral video posted on 28 December. Amazon's announcement says Buy for Me uses agentic AI to complete purchases on a brand's website on a customer's behalf. She said she had received around 16 Buy for Me orders since November, fulfilled some of them before realising they came from Amazon, and has been cancelling all such orders; she planned to email Amazon to opt out. Modern Retail reports that one of the brand's wholesale partners, which bars Amazon sales of its products, contacted the retailer after finding its products listed, and that the retailer had to reassure it that it had not listed them intentionally; the owner said it builds distrust. Amazon says businesses can opt out by email and are removed promptly, and that it had received positive feedback on the programmes. No net financial loss or lost contract is reported.
Core concern Low reported severity
AI involvement supported · Causal attribution alleged · 2 sources · Added 30/09/2026
Dec 2025United StatesAmazon Buy for Me
The owner of Bobo Design Studio, a stationery brand that sells through its own Shopify store and has avoided Amazon, told Modern Retail that in late December 2025 she noticed a series of unusual orders from an @buyforme.amazon email address and discovered that her catalogue was listed for sale on Amazon through the Buy for Me feature, which she says she never opted into. Amazon's announcement says Buy for Me uses agentic AI to complete purchases on a brand's website on a customer's behalf. She said several orders were for products that were out of stock or no longer existed on her website, and that she cancelled several of those purchases and issued refunds. She contacted Amazon to opt out; Amazon says businesses can opt out by email and are removed promptly, and said it had received positive feedback on the programme. One listing showed a wrong stock image; Amazon says it does not generate AI images of a brand's products and the image's origin is unknown.
Core concern Low reported severity
AI involvement supported · Causal attribution alleged · 2 sources · Added 30/09/2026
Jul 2025CanadaUnidentified video tool
SooToday interviewed an 86-year-old Sault Ste Marie retiree who was first deceived in July 2025 by a Facebook ad featuring a purported AI-generated Mark Carney investment video. The report describes nearly C$1 million lost over several months through retirement withdrawals, a mortgage and credit-card borrowing. She said she was devastated; her friend described missed bills and loss of her car. The report also says withdrawing retirement funds affected her benefit eligibility. Those later consequences are reported, without an independently inspected financial file.
Core concern High reported severity
AI involvement reported · Causal attribution alleged · 1 source · Added 30/09/2026
22 Jul 2025MaltaUnidentified video tool
A woman told a Maltese court that she first encountered a purported Robert Abela deepfake on Facebook on 22 July 2025. She said she subsequently paid €53,250, almost all her life savings, into a fraudulent investment scheme. The accused in the associated proceedings pleaded not guilty. The reports relay testimony and police allegations; they do not establish guilt or technically verify the videos.
Core concern Medium reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026
9 Jul 2025United StatesUnidentified voice-cloning tool (suspected)
A Hillsborough County woman told WFLA that she handed over $15,000 after a caller sounded like her daughter and another person claimed the daughter needed bond money. The report dates the call to the preceding Wednesday, 9 July 2025. The family believes the voice had been generated from social media videos with AI. A later demand was stopped when the family reached the real daughter. The woman said the money was savings she shared with her retired husband. Technical confirmation of voice cloning is unavailable.
Core concern Medium reported severity
AI involvement suspected · Causal attribution alleged · 1 source · Added 30/09/2026
25 Feb 2025 to 23 Apr 2025IndiaUnidentified video tool
Bengaluru police said a retired woman lost about Rs 3.75 crore after encountering a purported AI-generated video of Sadhguru promoting investments. The Indian Express reports that the contact and transfers took place from 25 February to 23 April 2025. According to the reported FIR, the video led to a trading platform and subsequent contact with scammers, who showed apparent profits. The woman realised the problem when withdrawal attempts prompted further payment demands. Police were attempting to freeze accounts, while warning recovery would be difficult.
Core concern High reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026
Mar 2025Event location unknownUnidentified video tool
Economist David Rosenberg told The Globe and Mail (18 June 2025) that ads on Facebook and Instagram since March 2025 promoted a fake investment program listing him as its administrator and redirected people to a WhatsApp group. The Globe reported that one investor interviewed estimated losing $16,000, another said she lost $500,000 in a week, and a third alleged losing $450,000 in life savings. Rosenberg told BNN Bloomberg on 7 July 2025 that the scammers used a fake AI voice and video of him, and a Globe column of 17 July 2025 described a deepfake video advert. Losses are self-reported and unverified. The AI characterisation comes from Rosenberg and a July Globe column, and the June Globe article on the investors does not mention AI. A Toronto police detective said no victim had reported to police.
Core concern Medium reported severity
AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 29/09/2026
Mar 2025Event location unknownUnidentified video tool
City AM (dated 21 March 2025) reported that a fake video using AI to pose as Michael Hewson, host of the Good Money Guide Podcast, circulated on Facebook and Instagram that week and directed users to a WhatsApp group with promises of undervalued investments. Hewson said on X that the advert had nothing to do with Hewson, that it had been reported and was being taken up with Meta, and that Hewson was very angry. A Good Money Guide article dated 3 June 2025 (which may describe the same advert or a later one) reported that its report to Meta had not led to removal three days later and that the sponsored post had been viewed 29,000 times. No person is reported to have joined the group or lost money.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026
14 Jun 2025Event location unknownUnidentified video tool
Coin Edition (20 June 2025), TradingView and Crypto.news relayed a public account by cryptocurrency analyst Mai Fujimoto. She said her main X account was hacked on 14 June 2025 after a 10-minute Zoom call with what appeared to be an acquaintance whose Telegram account had been compromised. The caller could not be heard and sent a link to fix an audio problem. She believes malware was installed at that point, and the outlets report that attackers then also accessed her Telegram and MetaMask accounts. The outlets describe the caller as a deepfake of the acquaintance. Binance founder Changpeng Zhao commented publicly on 20 June 2025 that video verification may become unreliable. No loss of funds is stated.
Core concern Low reported severity
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 29/09/2026
2025United StatesUnidentified image tool (suspected)
The Guardian reported on 2 August 2025 that a London-based academic who rented a Manhattan apartment through Airbnb in 2025 was accused by the host of more than 12,000 pounds of damage, supported by photos including a cracked coffee table. She says differences between two photos of the table show they were digitally manipulated or AI-generated. Airbnb first told her to reimburse 5,314 pounds after reviewing the photos, then, five days after Guardian Money asked about the case, accepted her appeal, credited 500 pounds and, after she refused an 854-pound offer, refunded her booking cost of 4,269 pounds, and the host's negative review of her was taken down. Airbnb apologised. Airbnb told the host it could not verify the images he submitted and warned him. The host did not respond to the Guardian. No source establishes that AI was used.
Contextual tracker case Low reported severity
AI involvement suspected · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 29/09/2026
1 Jul 2025 to 21 Aug 2025AustraliaCommonwealth Bank voice-bot
In late July 2025 the Commonwealth Bank of Australia confirmed to the ABC that it was cutting 45 call centre jobs after rolling out an AI chatbot, and ABC reports the bank had briefed the Finance Sector Union that the cuts were due to AI. The union raised a dispute at the Fair Work Commission and said members found call volumes rose after the bot was introduced. On 21 August 2025 ABC reported that the bank called the decision an error, apologised to the affected employees, said it had not adequately considered all relevant business considerations, and offered them the choice to keep their roles, be redeployed or leave. One employee told Yahoo Finance she had helped train a messaging bot known as Bumblebee, was told in late July her role was redundant, judged the redeployment offer unworkable and accepted voluntary redundancy. The bank's quoted statements say AI made customer help faster; the union calls AI a cover for cost cutting. At the bank's annual general meeting in October 2025, AAP reports, that employee confronted executives in front of shareholders and the chairman said the bank had made a mistake. In October 2026 The Sydney Morning Herald reported that, pressed by a senator at hearings of a federal parliamentary committee on AI, chief executive Matt Comyn owned the error in her case and said he had apologised for it in the past.
AI relation unknown Medium reported severity
AI involvement reported · Causal attribution alleged · 6 sources, 4 underlying accounts · Added 29/09/2026
3 Dec 2025ChinaDoubao Phone Assistant
ByteDance released the technical preview of its Doubao Phone Assistant on 1 December 2025 on the ZTE Nubia M153, an assistant that operates other apps on the user's behalf. On 3 December, 36Kr reports that users in the Nubia M153 user group said WeChat quit unexpectedly and could not be logged in again after they used the assistant to send messages and red envelopes, and The Paper (via Wallstreetcn) reports that users confirmed WeChat crashes and login failures. 36Kr also reports users seeing an 'abnormal login environment' prompt on Alipay, Alipay purchase tasks stopped midway, a 10-minute ban from a mobile game after the assistant played for a user, and Pinduoduo accounts that could not log in on the phone after the assistant was used to browse videos for coins. WeChat told The Paper it took no special action and that existing risk controls may have been triggered. ByteDance took the assistant's WeChat operation offline, said blocked WeChat accounts would be unblocked one by one, and, according to Nikkei Asia as relayed by Business Standard on 8 December, announced a temporary suspension of gaming, banking and online payment functions. The reports rest on user statements relayed by media, and the number of affected users is not stated.
Core concern Low reported severity Media Coverage
AI involvement supported · Causal attribution alleged · 3 sources · Added 29/09/2026
2025United StatesUnidentified website tool
A retired couple in Gwinnett County, Georgia, told FOX 5 Atlanta and the Atlanta Journal-Constitution in June 2025 that they had lost about $800,000 ($802,000 per the AJC), their life savings, in a cryptocurrency scam that began when a stranger contacted the husband on WhatsApp and encouraged him to trade through a mobile app. He traded and withdrew small amounts before investing more, and discovered the fraud when he could not withdraw and called 911. According to FOX 5, Gwinnett County police explained that the app was real but the scammers had created an AI-generated "ghost site" that manipulated what he saw on the screen; the husband said police identified that what he was seeing on the wallet was not there. The 74-year-old said he felt sick and ashamed; the couple's children started a fundraiser for day-to-day expenses, and police said such funds are rarely recovered. The tool is not described; the AI element appears in no independently reported source (a Cobb County government page of January 2026 repeats FOX 5's summary, and the AJC's legible text does not mention AI).
Core concern High reported severity Investigation Opened
AI involvement reported · Causal attribution alleged · 2 sources · Added 29/09/2026