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Medium reported severity Investigation Opened

Chinese police report over 1,000 fraud victims in a scheme using automated AI calls

According to police in Yueqing, Zhejiang, as reported by CCTV's Fazhi Zaixian programme on 29 September 2026, a man in Yueqing who wanted to borrow money for his child's summer tuition in July 2026 received a call from a supposed loan-platform agent who knew his borrowing history. Guided by the agent, he took out a 15,500-yuan loan on a legitimate platform and then transferred 5,500 yuan as a supposed 'funder's advance' and 10,000 yuan for supposed repayment, losing the whole amount. His report led police to a call centre in an office building in Changsha, Hunan. Police say the ring paid for accounts on an AI platform, loaded illegally obtained phone numbers, and let an AI voice system call people automatically with recorded scripts that responded to keywords, sorting them into six categories and transferring interested people to human operators; another victim said he had not realised the voice was a robot until police told him. Police say the ring defrauded more than a thousand people in two months, with victims including recent graduates and middle-aged and older people. CCTV reported 30 suspects detained on suspicion of fraud, more than 1 million yuan frozen and transactions above 10 million yuan. On 12 October 2026 Wenzhou News, reporting the same Yueqing police case, gave a cumulative total of more than 90 people detained, with the same frozen-funds and transaction figures.

AI system
Unidentified AI voice-calling system
Occurred
Jul 2026
Reported
29 September 2026
Event location
China
What the AI did
Communicated with the person
Reported harm
Financial Loss
Whose AI use
Someone else’s AI use
Setting
Finance
Evidence
AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account
5 claims: 5 reported. 5 open questions
People reported harmed
At least 1000 people

AI system as recorded: An AI voice-calling system rented from an AI platform by the fraud ring, which placed automated calls with scripted responses and classified callees before transferring them to human operators (per Yueqing police)

What Happened

The July 2026 report. CCTV's report (carried by CNR, 29 September 2026) says that in July 2026 a man in Yueqing, Zhejiang, wanted to borrow money for his child's summer tuition and received a call from someone who knew he had borrowed on a platform before and offered a larger credit line. The agent guided him to borrow 15,500 yuan on a legitimate platform, then said 5,500 yuan was a 'funder's advance' to be returned to a specified account. He was then told that if he transferred 10,000 yuan the company would repay his loan and raise his limit; after transferring it he found his repayment balance unchanged and reported the matter to police. The whole 15,500 yuan was lost.

The AI calling system. Yueqing criminal police officer Ye Jie says the ring rented dynamic accounts on an AI platform, imported phone-number databases obtained illegally and set calling times and frequency, after which the system dialled automatically, more than 200,000 calls a day through the AI calling accounts. Recorded scripts kept the conversation going according to keywords even if the person first refused, and the system sorted people into six grades (A to F) before transferring interested callers to human operators who carried on the fraud. Another victim told CCTV he had thought the caller was a human customer-service agent until police told him it was a robot. Police concluded that the ring used AI robots for lead generation and humans to carry out the fraud, which explained how a small office received transfers from more than a thousand victims in two months. The ring also offered to obtain refunds of platform membership fees that victims could have reclaimed themselves.

Arrests. Police located the call centre in an office building in Changsha, Hunan; CCTV reported on 29 September that 30 suspects had been detained, more than 1 million yuan frozen and more than 10 million yuan of transactions traced. The IT Home summary relayed by Sina gives the same account and says police identified the ring within five days of the report.

Later report. Wenzhou News (66wz.com, 12 October 2026) retells the same case from the Yueqing police account: the same tuition-loan victim, the call centre in an office building by a metro exit in another province, the AI calling accounts placing more than 200,000 calls a day, and quotes from the same criminal police officer. It says that most victims who received the AI fraud calls could not tell whether the 'customer service' voice was AI or a person, and it gives a cumulative total of more than 90 people detained (累计抓获涉案人员90余名), more than 1 million yuan frozen, over a hundred items of equipment seized and transactions above 10 million yuan. It does not say when the additional people were detained, and all suspects are described as held under criminal compulsory measures with the case still under investigation.

Reported harm

Police say a fraud ring that used an AI voice-calling system to find and engage potential borrowers defrauded more than a thousand people in two months; one man lost a 15,500-yuan loan (Yueqing police via CCTV).

Outcome

Ongoing

Yueqing police located the call centre in Changsha, Hunan, froze more than 1 million yuan and seized more than a hundred items of equipment; the ring's transactions exceeded 10 million yuan. CCTV (via CNR) and IT Home (via Sina) reported 30 suspects held under criminal compulsory measures on 29 September 2026; Wenzhou News reported a cumulative total of more than 90 people detained on 12 October 2026. The case is still under investigation; no charges or court outcome are reported.

What remains unknown

  • Which AI platform supplied the calling accounts.
  • Whether the first victim's own call was placed by the AI system or a human agent; the reports describe the AI system for the ring's calls generally.
  • The number of victims and losses beyond the police's 'more than a thousand' and the 10 million yuan transaction figure.
  • When the people beyond the 30 reported on 29 September were detained, and whether the more-than-90 total uses the same counting basis (Wenzhou News gives no date or breakdown).
  • Charges and court outcomes.

What the evidence supports

AI involvement: reported. Yueqing police describe an AI voice-calling system rented from an AI platform that automatically called people, responded with scripted speech by keyword and classified them before transfer to human operators (CCTV via CNR; IT Home via Sina; Wenzhou News on 12 October 2026). A victim says police told him the voice he spoke with was a robot, and Wenzhou News reports that most victims who received the AI calls could not tell it from a person. The AI system spoke with the victims (communicated_with); the fraud itself was carried out by human operators. No platform is named.

5 claims: 5 reported. What the statuses mean

Reported In July 2026 a man in Yueqing seeking a loan for his child's summer tuition was guided by a supposed loan-platform agent into borrowing 15,500 yuan and transferring it to the fraudsters, losing the whole amount, and reported it to police.

Causal attribution. Victim's account and police investigation as reported by CCTV.

Reported Police say the ring paid for accounts on an AI platform and used an AI voice system to dial imported phone numbers automatically, respond to people with scripted speech by keyword, sort them into six grades and transfer interested people to human operators.

Causal attribution. Yueqing police description of the ring's method.

  • cnr.cn(opens in new tab) supports · Chinese
    '犯罪嫌疑人在AI平台付费获取动态账号密码,只需导入从非法渠道获取的手机号码库,设定好拨打时段和频率,系统便会自动批量拨号;'; '这套系统根据沟通中出现的几个关键词,对受害人进行A到F六个等级的分类'
  • finance.sina.cn(opens in new tab) supports · Chinese
    '办案民警叶捷介绍称,该团伙通过 AI 机器人引流、再交由真人实施诈骗。'
  • 66wz.com(opens in new tab) supports · Chinese
    '先在AI平台付费获取动态账号密码,只需导入从非法渠道获取的手机号码库,设定好拨打时段和频率,系统便会自动批量拨号'; '这是一个通过AI机器人进行引流、再交由真人实施诈骗的团伙'
Reported Another victim said he had thought he was speaking with a human customer-service agent until police told him it was a robot; Wenzhou News reports that most victims who received the AI calls could not tell the voice from a person.

Causal attribution. Victim's statement to CCTV; victims' recollections as summarised by CCTV and repeated by Wenzhou News.

  • cnr.cn(opens in new tab) supports · Chinese
    '那时候没听出来它是机器人,我以为是真人打过来的'; '警察跟我说了之前说话的是机器人'
  • 66wz.com(opens in new tab) supports · Chinese
    '据大部分接到过AI诈骗电话的被害人回忆,无论是语气还是问答过程,不仔细听根本无法分辨对面“客服”到底是AI还是真人。'
Reported Police say the ring defrauded more than a thousand people in two months; as reported by CCTV on 29 September 2026, 30 suspects were detained on suspicion of fraud, more than 1 million yuan was frozen, and the ring's transactions exceeded 10 million yuan.

Causal attribution. Police figures as reported; no court finding.

  • cnr.cn(opens in new tab) supports · Chinese
    '在搜查中警方发现,这家公司在短短2个月时间内,竟然诈骗了上千人'; '目前,本案已抓获犯罪嫌疑人30名,冻结涉案资金100余万元,查缴各类作案工具百余件,团伙涉案流水超千万元。'
  • finance.sina.cn(opens in new tab) supports · Chinese
    '诈骗团伙在两个月内致上千人受骗,目前 30 名嫌疑人已被抓获,涉案流水超千万元。'
Reported Wenzhou News reported on 12 October 2026 that police had detained a cumulative total of more than 90 people in the case, with more than 1 million yuan frozen and transactions above 10 million yuan, and that the case remained under investigation.

Causal attribution. Police figures as reported by Wenzhou News; no court finding.

  • 66wz.com(opens in new tab) supports · Chinese
    '累计抓获涉案人员90余名,冻结涉案资金100余万元,查缴各类作案工具百余件,涉案流水资金超千万元。'; '目前,本案嫌疑人均因涉嫌诈骗罪被依法采取刑事强制措施,案件正在进一步侦办中。'

Sources

3 sources inspected, from 1 underlying account. Sources that repeat one account do not corroborate each other.

How the sources were read, and where the events happened

Read in Simplified Chinese by the research agent (an AI) on 2026-10-13 and translated by that agent; no human translation. CNR copy of the CCTV News Fazhi Zaixian report of 29 September 2026 (GB18030 page converted), HTTP 200; carries the Yueqing police account and interviews. Applies to s1.

Read in Simplified Chinese by the research agent (an AI) on 2026-10-13 and translated by that agent; no human translation. Sina Finance relay of IT Home's summary of the CCTV report, HTTP 200; derivative of s1. Applies to s2.

Read in Simplified Chinese by the research agent (an AI) on 2026-10-13 and translated by that agent; no human translation. Wenzhou News (66wz.com), 12 October 2026 17:12, HTTP 200 (GB18030 page converted). Retells the same Yueqing police account, much of it in wording that matches s1, so it is grouped with s1 and does not independently corroborate it; it adds the cumulative detention total. Applies to s3.

Event countries: China. Affected-person countries: China. Court countries: Unknown.

The first reported victim lives in Yueqing, Zhejiang, and the call centre was in Changsha, Hunan (CCTV via CNR). No court step is reported.

Reviewed for publication 2026-10-13: Full review on 2026-10-13 adding the 12 October Wenzhou News report of more than 90 people detained. The AI voice system's calls to victims are described by Yueqing police (communicated_with). All three reports carry one police account (one independence group), so the claims stay reported. Victims appear only by surname in the sources and are not identified here.

People described

People who took out or sought online loans, including a man in Yueqing, Zhejiang, who lost 15,500 yuan, and another victim who spoke with the AI system; police describe more than a thousand victims including recent graduates and middle-aged and older people

People reported harmed in this case

At least 1000 people

0 AI participants · 1000 other people harmed

CCTV reporting republished by CNR on 29 September 2026 quotes Yueqing police saying the ring received transfers from over 1,000 victims in two months (上千名被害人的转账). Count 1,000 as a conservative documented lower bound for the bounded fraud scheme. The two interviewed victims are examples within that total, not additional people. The 30 suspects are not counted. The source does not quantify how many victims individually encountered AI calls, so this is a case-level fraud total, not an AI-exposure total.

Counted once within this case. The same person may appear in other cases. This count does not establish AI causation.

Cite this case

Compiled per our published methodology: verification statuses, sourcing standards, and corrections process.

APA

NOPE. (2026). Chinese police report over 1,000 fraud victims in a scheme using automated AI calls. AI incidents. https://nope.net/incidents/2026-yueqing-online-loan-fraud-ring-ai-voice-robot-calls-30-arrested

BibTeX

@misc{2026_yueqing_online_loan_fraud_ring_ai_voice_robot_calls_30_arrested,
  title = {Chinese police report over 1,000 fraud victims in a scheme using automated AI calls},
  author = {NOPE},
  year = {2026},
  howpublished = {AI incidents},
  url = {https://nope.net/incidents/2026-yueqing-online-loan-fraud-ring-ai-voice-robot-calls-30-arrested}
}

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