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NOPE

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
1
Countries with reported events
—
Located 0 of 1 cases · 1 unknown
Languages in checked sources
1
Recorded for 1 of 1 cases
6Core concern
AI communicated, acted for, depicted or impersonated 0Contextual cases
AI made a decision or claim about someone

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show all cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

0cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 0cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

15 cases without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

1 2022
Reported severity Medium
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1 of 936 published cases

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Sept 2022Event location unknownLina (Dukaan AI assistant)

Dukaan CEO said the e-commerce startup laid off 90% of its support staff because of its AI chatbot; at the time of the 2022 cuts he cited a business shift

In September 2022 Suumit Shah, founder and chief executive of the e-commerce software startup Dukaan, tweeted that the company had let go of 23 employees that week, explaining that after it shifted its focus from small shops to enterprise and direct-to-consumer brands there was little role for live chat or call support and that it had automated a lot of things, as VCCircle reported. On 10 July 2023 he tweeted that Dukaan had to lay off 90% of its support team because of its AI chatbot, calling the decision tough but necessary, and said the in-house AI assistant had cut response and resolution times and support costs by about 85%. He told CNN that the 23 layoffs were made in September. When asked online what had happened to the dismissed staff, he said he would describe their assistance on LinkedIn. No dismissed employee's account was found, and whether the chatbot was in use when the 2022 cuts were made is not established.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources · Added 26/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 26/10/2026. Dataset available under CC BY 4.0.