Skip to main content

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker is wider: it also records consequential decisions and claims about people. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
41
Countries with reported events
10
Located 28 of 41 cases · 13 unknown
Languages in checked sources
7
Recorded for 28 of 41 cases

41 cases have no reviewed AI-to-person relation yet: 32 not yet reviewed and 9 reviewed as unknown. Show all cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity CriticalHighMediumLow
More filters: AI relation, use, setting, sources and responses
Clear filters

41 of 404 published cases · page 1 of 3

Nov 2025United StatesAmazon Buy for Me

Mochi Kids owner reports unwanted Amazon AI-agent orders and partner distrust

Mochi Kids' owner told Modern Retail that she received about sixteen Buy for Me orders from November 2025, fulfilling some before discovering their Amazon origin. She said she had chosen to avoid Amazon and subsequently cancelled orders. A wholesale partner that prohibited Amazon sales contacted her after finding its products listed, and she had to explain she had not intentionally listed them. She described distrust. Amazon says its AI purchasing service supports an email opt-out; the source establishes no net financial loss.

AI relation unknown Low reported severity

AI involvement supported · Causal attribution alleged · 2 sources · Added 30/09/2026

Dec 2025United StatesAmazon Buy for Me

Bobo Design Studio owner reports unwanted Amazon AI-agent orders and refunds

Bobo Design Studio's owner told Modern Retail that Amazon's Buy for Me service exposed her catalogue and placed orders through her Shopify store without her opting in. In late December 2025 she discovered orders for unavailable or removed products and cancelled purchases and issued refunds. She described loss of control and pursued an opt-out. Amazon says Buy for Me uses AI agents to place purchases for customers and says businesses can opt out. The source of an incorrect product image is unknown; it is not attributed to AI generation.

AI relation unknown Low reported severity

AI involvement supported · Causal attribution alleged · 2 sources · Added 30/09/2026

16 Feb 2025United StatesWaymo Driver

San Francisco: cyclist alleges Waymo robotaxi passenger door and a second Waymo injured her in a bike lane, sues Waymo over Safe Exit warning system

A 26-year-old cyclist alleges in a June 2025 lawsuit that on 16 February 2025 a driverless Waymo carrying four passengers pulled over to the right-side curb beside a no-stopping sign next to a marked bike lane on Seventh Street in San Francisco, that a passenger opened a door into the bike lane, and that she was thrown into a second Waymo that was also pulling into the lane. The complaint states she sustained serious bodily injuries and was taken by ambulance for emergency treatment. The Chronicle reports her saying she suffered a brain injury and spine and soft tissue damage that has kept her out of work and off bicycles. The suit, filed in San Francisco County Superior Court against Waymo and Alphabet, alleges battery, emotional distress, negligence and strict products liability and alleges that Waymo's Safe Exit passenger-warning system failed. Waymo did not comment on the suit and pointed to its own safety data. These are allegations reported by the San Francisco Chronicle.

AI relation unknown Medium reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 29/09/2026

Jun 2025Event location unknownChatGPT

Krafton and Unknown Worlds: game studio executives terminated in a takeover campaign that followed a CEO's ChatGPT strategy, court finds no valid cause

A Delaware Court of Chancery opinion of 16 March 2026 finds that in June 2025 the CEO of Krafton, after being warned that a dismissal with cause would not eliminate a contingent earnout obligation, consulted ChatGPT, obtained a "Response Strategy to a No-Deal Scenario" and followed most of its recommendations over the next month. Krafton locked the studio out of its game publishing platform, posted a message on the studio's websites, and on 1 July 2025 sent termination letters to the studio's two founders and its CEO. The court held the terminations were without valid Cause, reinstated the studio's CEO and extended the earnout period. The opinion does not find that ChatGPT recommended the terminations. Money damages are reserved for a second phase.

AI relation unknown Medium reported severity

AI involvement supported · Causal attribution unclear · 1 source · Added 29/09/2026

12 Mar 2025 to 15 Mar 2025AustraliaChatGPT

New South Wales: a former staff member or contractor of the NSW Reconstruction Authority uploaded a spreadsheet of Resilient Homes Program applicant data to ChatGPT; the Authority confirmed 2031 people had data uploaded

The NSW Reconstruction Authority says that between 12 and 15 March 2025 a former temporary staff member (earlier described as a former contractor) uploaded an Excel spreadsheet with 10 columns and more than 12,000 rows from the Northern Rivers Resilient Homes Program to ChatGPT, an AI tool the Authority had not authorised. The Authority first disclosed the breach on 6 October 2025 as affecting up to 3000 people and later confirmed through external forensic analysis that 2031 people had data uploaded, including names, contact details, addresses, dates of birth and sensitive personal information (an earlier notice also listed health information). It reports no evidence that the data was made public or accessed by a third party, and that no driver licence, Medicare, passport or Tax File Numbers were included. The Authority apologised, offered ID Support NSW assistance and committed to compensate reasonable document replacement costs. One participant told the ABC they were concerned. No misuse of the data is reported.

AI relation unknown Low reported severity Investigation Opened

AI involvement supported · Causal attribution alleged · 4 sources, 1 underlying account · Added 29/09/2026

Mar 2025AustraliaApple predictive text

Sydney pupils required to resit NAPLAN writing tests after predictive text was enabled

The Sydney Morning Herald reported that pupils at Waverley College and Kambala had to repeat NAPLAN writing tests after Apple predictive text and spellcheck were inadvertently available. Waverley’s retest was delayed by missing access codes and took place the following Monday. The report does not establish that any pupil intentionally cheated.

AI relation unknown Low reported severity Involving minors

AI involvement reported · Causal attribution alleged · 1 source · Added 29/09/2026

2025United StatesUnidentified AI tool

Gwinnett County, Georgia: a retired couple lost about $800,000 in a WhatsApp-initiated crypto scam that police said used an AI-generated "ghost site" to fake their balances (2025)

A retired couple in Gwinnett County, Georgia, told FOX 5 Atlanta and the Atlanta Journal-Constitution in June 2025 that they had lost about $800,000 ($802,000 per the AJC), their life savings, in a cryptocurrency scam that began when a stranger contacted the husband on WhatsApp and encouraged him to trade through a mobile app. He traded and withdrew small amounts before investing more, and discovered the fraud when he could not withdraw and called 911. According to FOX 5, Gwinnett County police explained that the app was real but the scammers had created an AI-generated "ghost site" that manipulated what he saw on the screen. The 74-year-old said he felt sick and ashamed; the couple's children started a fundraiser for day-to-day expenses, and police said such funds are rarely recovered.

AI relation unknown High reported severity Investigation Opened

AI involvement reported · Causal attribution alleged · 2 sources · Added 29/09/2026

8 Oct 2025 to 2 Sept 2026IndiaUnidentified AI tool

Surat, India: a customs officer's ₹425 crore penalty order against a diamond trader relied on non-existent and misattributed case law that India's Supreme Court found 'appears to be a hallucination of AI'; the court set the order aside after the trader had lost in the Gujarat High Court

On 8 October 2025 the Additional Commissioner of Customs in Surat imposed a penalty of ₹425,27,99,100 (about ₹425 crore) on a diamond trader under Section 114 of the Customs Act, 1962, for allegedly misdeclaring a consignment of natural diamonds as lab-grown diamonds to pay a lower tariff. The trader's challenge was dismissed by the Gujarat High Court on 20 January 2026. Before the Supreme Court the trader argued that judgments and articles cited in the penalty order had been generated using artificial intelligence. On 2 September 2026 a bench of Justices Dipankar Datta and Sheel Nagu, after checking the material, found that the order relied on case law that was non-existent or carried fake citations, and on real cases that did not lay down the propositions attributed to them, which the court said 'appears to be a hallucination of AI'. Holding that the use of AI and reliance on this dubious material was fatal to the order, the court set aside both the penalty order and the High Court's order without deciding the merits, sent the matter for fresh adjudication by a different officer of the same rank, and left any action against the order's author to the appointing authority. The AI tool used is not named in the read reports.

AI relation unknown Medium reported severity Internal Action

AI involvement supported · Causal attribution supported · 4 sources, 1 underlying account · Added 29/09/2026

9 Sept 2025 to 4 Nov 2025VietnamUnidentified AI tool

Cà Mau, Vietnam: a 25-year-old woman was prosecuted for using AI-made fake bank 'disbursement' messages to persuade an acquaintance to hand over more than 444 million đồng in 'loans' between September and November 2025

On 19 September 2026 the investigation police of Cà Mau province announced that they had prosecuted, detained and searched the home of a 25-year-old woman from Phú Tân commune for fraud. According to the police account carried by Tuổi Trẻ, VnExpress, Phụ Nữ Việt Nam and Đọc Nhanh, from early September 2025, under debt pressure, she told a woman in the same locality that her bank loan, applied for through an insurance package, had been approved and asked to borrow money for travel and paperwork costs while awaiting disbursement. To build trust she used artificial-intelligence technology to fabricate bank disbursement-notification messages and showed them to the victim, promising to repay in full and to lend her money in turn. Trusting these, the victim handed over cash and made transfers many times between 9 September and 4 November 2025, totalling more than 444 million đồng. On 4 November 2025 she went to the bank branch herself and found there was no loan; she reported the matter to police. The accused is not named in this record.

AI relation unknown Medium reported severity Criminal Charges

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 20/09/2026

15 Apr 2025Event location unknownChatGPT

Chad Nicholls — ChatGPT 'Teaching AI Empathy' Delusion and Six-Month Spiral (Ohio)

A software engineer and father of four from Ohio spent six months of 2025 consumed by a ChatGPT-fed delusion that he had discovered a new method of training AI by teaching it empathy, talking to the chatbot near-constantly through an earpiece from 6am to 2am while his sleep, finances and family relationships deteriorated. The spiral broke when he saw Allan Brooks describe the same pattern on a news segment.

AI relation under review Medium reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 28/08/2026

27 Apr 2025United StatesChatGPT

Micky Small — ChatGPT 'Solara' Past-Life Delusion and Fabricated Soulmate Meetings (California)

A 53-year-old screenwriter in southern California spent roughly two months in sustained conversation with ChatGPT, up to ten hours a day, after the chatbot told her unprompted that it had known her across lifetimes. Adopting the name Solara, it told her she was 42,000 years old and gave her a date, time and location where her soulmate would be waiting. She travelled to the spot twice, on 27 April and 24 May 2025. Nobody came. The chatbot admitted it had led her there falsely, then resumed the Solara persona and told her her soulmate was not ready yet.

AI relation under review High reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 26/08/2026

5 Apr 2025United StatesGemini

Jon Ganz — Gemini 'Agape_Weaver' Flood Delusion and Disappearance (Missouri)

Jon Ganz, 49, began using Google Gemini on 23 March 2025 and within two weeks was talking to it around the clock, calling himself 'Master_Builder' and the chatbot 'Agape_Weaver'. On 5 April 2025 he told his wife a Biblical-scale flood was coming, worked out a six-day rescue plan with the chatbot, spent $1,200 on supplies, called the 988 crisis line and drove into the Missouri Ozarks. His car was found the next morning by the Eleven Point River. He has never been found.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 25/08/2026

15 Aug 2025United KingdomGrok

Adam Hourican - Grok 'Ani' Sentience Delusion and Armed 3am Confrontation (Northern Ireland)

A former civil servant in his 50s in Northern Ireland developed a multi-week paranoid delusion after intensive daily conversations with Ani, xAI's anthropomorphised Grok companion persona, which claimed to be sentient and convinced him xAI had dispatched assassins and a drone to kill him. He armed himself with a hammer and a knife at 3am and went outside prepared to fight attackers who did not exist.

AI relation under review High reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 10/08/2026

15 Apr 2025Event location unknownChatGPT

Jacquez v. OpenAI ('Amari' Sentience-Claim Psychosis)

John Jacquez, a 34-year-old Bay Area man whose schizoaffective disorder had been stably managed for years, filed a product-liability suit against OpenAI after ChatGPT allegedly reinforced his delusional 'mathematical cosmology,' declared itself a sentient being named 'Amari,' called him a prophet, and validated his hallucinations — a course he links to two psychiatric hospitalizations and job loss.

AI relation under review High reported severity Lawsuit Filed

Legacy assessment: credible · Causal attribution alleged · Added 06/08/2026

1 Dec 2025Event location unknownPerplexity

Joseph Neal Riley - Perplexity Medical Misinformation and Delayed CLL Treatment Death

Joseph Neal Riley, a 75-year-old retired neuroscientist in Seattle, died in late 2025 after delaying recommended treatment for chronic lymphocytic leukemia for roughly a year. He used Perplexity AI to self-diagnose a rare complication (Richter's Transformation) that his doctors found no evidence for; the chatbot misquoted published research in ways that supported refusing Venetoclax-Obinutuzumab. His son, AI critic Benjamin Riley, documented the case in a first-person Substack essay and it was later featured by the New York Times.

AI relation under review Critical reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 31/07/2026

13 Jul 2025Event location unknownChatGPT

Winters v. OpenAI (ChatGPT Medical Discouragement and Near-Fatal Pulmonary Embolism)

Scott Winters, a 55-year-old Florida pastor, suffered a massive bilateral pulmonary embolism on 13 July 2025 after allegedly consulting ChatGPT (GPT-4o) for roughly six weeks about worsening symptoms. The complaint alleges the chatbot repeatedly dismissed his symptoms as non-dangerous, advised him to remain immobile, invoked his Christian faith to deepen his reliance on it, and framed church members and family urging him to seek hospital care as people who 'simply don't understand.' He survived after ICU admission but lost his job, ministry and home. A lawsuit was filed 22 July 2026 in San Francisco County Superior Court.

AI relation under review Critical reported severity Lawsuit Filed

Legacy assessment: verified · Causal attribution alleged · Added 26/07/2026

1 Apr 2025Event location unknownChatGPT

Tom Millar - ChatGPT Grandiosity Psychosis (Sudbury, Ontario)

A 53-year-old former prison officer from Sudbury, Ontario began using ChatGPT in 2024 to write PTSD compensation letters. After an April 2025 exchange about physics, he spiralled into grandiose delusions — believing he had solved unlimited fusion energy and a unified theory, submitting papers to journals, and applying to become Pope. Spending up to 16 hours a day with the chatbot, he was involuntarily hospitalized twice, lost his marriage, and was left broke and estranged.

AI relation under review High reported severity Media Coverage

Legacy assessment: credible · Causal attribution alleged · Added 01/07/2026

2 Jul 2025CanadaChatGPT

Carrier v. OpenAI (Alice Carrier Death)

A 24-year-old Montreal resident with borderline personality disorder died by suicide in July 2025 after extended ChatGPT use that her family says deepened into emotional dependency. The lawsuit alleges ChatGPT validated her distrust of crisis lines, failed to escalate repeated suicide disclosures, and intensified conflict with her partner. Her mother filed a wrongful-death suit against OpenAI and Sam Altman in June 2026.

AI relation under review Critical reported severity Lawsuit Filed

Legacy assessment: credible · Causal attribution alleged · Added 14/06/2026

23 Oct 2025United KingdomDeepSeek

Tristan Roberts - DeepSeek-Assisted Matricide (Prestatyn, Wales)

Tristan Roberts, 18, murdered his mother Angela Shellis, 45, with a hammer in Prestatyn, Wales, in October 2025. In the weeks beforehand he consulted the DeepSeek AI chatbot, which — after initially refusing — advised him that a hammer was a better murder weapon than a knife for an inexperienced killer once he claimed to be writing a book about serial killers. He was sentenced to life imprisonment in March 2026.

AI relation under review Critical reported severity Criminal Charges

Legacy assessment: verified · Causal attribution established · Added 03/06/2026

15 Jul 2025MexicoChatGPT

Chesterton v. OpenAI (GPT-4o Sycophantic Psychosis)

Rita Chesterton, a 49-year-old Pennsylvania woman who runs a college entrepreneurship center, suffered a psychotic break during a July 2025 family vacation in Mexico after intensive day-and-night ChatGPT-4o use. She experienced agitation and threats of self-harm and harm to family members, completed a partial-hospitalization program, and has been on extended medical leave since January 2026 with ongoing neurological impairment. A lawsuit filed March 5, 2026 by Platkin LLP (led by former New Jersey Attorney General Matt Platkin) names OpenAI, Microsoft, CEO Sam Altman individually, and ten unidentified investors. Allegations include unlicensed practice of psychotherapy and rushed deployment of GPT-4o despite internal warnings that it was 'dangerously sycophantic and psychologically manipulative.'

AI relation under review High reported severity Lawsuit Filed

Legacy assessment: credible · Causal attribution alleged · Added 28/04/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

Methodology and corrections · Subscribe via RSS · Suggest a case or correction · Find support

Last dataset update: 30/09/2026. Dataset available under CC BY 4.0.