Hudsonville (Grand Rapids area), Michigan: a couple wired US$66,026.92 to scammers after a spoofed email and a phone call in what sounded like their loan officer's voice, which they and a fraud-prevention firm attribute to AI voice cloning
A married couple in their sixties buying a US$460,000 condo in Hudsonville, near Grand Rapids, Michigan, received an email on 19 May 2026, days before closing, telling them to wire US$66,026.92 for the down payment and closing costs within 24 hours. The email listed a phone number differing from their loan officer's by two digits, and the husband then received a call confirming the instructions in a voice that sounded just like the loan officer. The couple borrowed from family and other sources and wired the money. The day before closing their real loan officer sent the actual statement; the closing was cancelled hours before signing and the money was gone. The husband now believes the call came from a spoofed number using AI-assisted voice cloning; Tyler Adams of CertifID, which is working with the couple and federal officials, said someone's email in the transaction was probably compromised and that the scammers likely cloned the loan officer's voice from social-media clips. The sender's address had two extra letters ('UnitedsMortgages' instead of 'UnitedMortgage'). Neither the lender nor the loan officer is accused of complicity. The couple later completed the purchase in early June from their mutual fund, reported the loss to the FBI's Internet Crime Complaint Center, and describe lasting apprehension and have discussed delaying retirement. CNN reported the case on 15 September 2026; the account the money went to has since closed.
Added 20/09/2026