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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
5
Countries with reported events
5
Located 5 of 5 cases · 0 unknown
Languages in checked sources
5
Recorded for 5 of 5 cases

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

No known event years in this selection.

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5 of 1101 published cases

Event date unknownJapanUnidentified chatbot

First-person account: traveller in Japan says an AI-built itinerary listed a Naoshima ferry time with no sailing, costing them a timed museum entry

In a post on note.com dated 29 October 2026, a traveller writes that they planned a two-night solo trip to Kagawa, Okayama and Naoshima with an AI tool, which produced an itinerary in two or three exchanges. Following it, they took a taxi in a hurry to Takamatsu port, where staff told them there was no ferry at the time the AI had put in the itinerary. They say they were held at the port for more than an hour and a half and, unable to move their Chichu Art Museum reservation, made a month earlier, to another slot that day or the next, cancelled it. They then checked every time in the itinerary against official websites. They write that they share the blame for leaving the checking to the AI and expect to keep using it for ideas. The post does not name the AI tool or give the trip date.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 31/10/2026

Event date unknownNorwaySkatteetaten chatbot

Woman says Norway's tax agency AI chatbot told her a Swedish passport would do as ID, but the Tromsø office refused it; agency says the chatbot was right

In an opinion piece published by Nordnorsk debatt on 20 June 2026, a communications adviser from Nord-Troms who had moved from Sweden to Norway wrote that she needed to identify herself at a tax office to complete her moving notification. Her Norwegian passport had expired and only her Swedish passport was valid. The Norwegian Tax Administration (Skatteetaten) phone line was closed for the day, so she asked the agency's chatbot on its website, describing her case in detail, and she says it answered that she could identify herself with her Swedish passport. She travelled about four hours each way by bus to the Tromsø tax office, where, by her account, staff said the Swedish passport could not be used, told her she could not rely on the chatbot and should phone instead, and she returned with the errand unfinished. She told kode24 she had to take a whole day off work and was first shocked and then very angry; staff also told her, she says, that she should first have registered her Swedish citizenship on the agency's website. She wrote that a colleague put the same question to the chatbot a week later and received the same answer, and that when challenged the chatbot replied that it lacked data on which ID documents are accepted, marking the reply as answered with artificial intelligence. In a reply on 26 June 2026 an acting department director at Skatteetaten wrote that its AI-based chatbot gave entirely correct information in this case, because a Nordic citizen with a valid passport from another Nordic country can use it at a tax office; he told kode24 the chatbot is instructed to answer from skatteetaten.no and that AI-based technology has a margin of error. The digitalisation minister told kode24 the model may seem to have a little way to go. Whether the chatbot's answer or the office's refusal was wrong is disputed, and the date of the trip is not stated.

Core concern Low reported severity Media Coverage

AI involvement supported · Causal attribution disputed · 4 sources · Added 28/10/2026

Event date unknownItalyUnidentified chatbot

Naples: Italian Revenue Agency reportedly suspends two staff from their posts after a tax audit relied on answers from online AI systems

In October 2026 Italian outlets, relaying Il Sole 24 Ore, reported that the Agenzia delle Entrate (the Italian Revenue Agency) had suspended two staff members of its first provincial directorate in Naples from their posts for improper use of artificial intelligence and assigned them to study and research duties at the regional directorate, and that it had opened an internal audit. The reports link the measures to judgment 4759/2026 of the Campania second-instance tax court, which, according to these reports, found that the tax office had put questions to online AI systems while checking a company's research and development tax credit and held that the answers could not serve as evidence. A joint note from six unions expressed deep disappointment at the suspensions and announced initiatives to protect the staff of the directorate. The reports differ on the two people's roles (two managers, or a manager and an official); their names are not published.

AI relation unknown Low reported severity

AI involvement reported · Causal attribution supported · 4 sources, 1 underlying account · Added 26/10/2026

Event date unknownBrazilUnidentified video tool

Paraíso das Águas, Mato Grosso do Sul: a farmer lost more than R$700,000, including a R$360,000 loan, after a video call in which scammers used AI to simulate the Viva Sorte prize-draw presenter

Three Mato Grosso do Sul outlets, all crediting BNC Notícias, reported on 10 April 2026 that a rural producer from Paraíso das Águas fell for the so-called Viva Sorte scam. In a video call, scammers used AI deepfake technology to simulate the image and voice of Renato Ambrósio, the presenter of the Viva Sorte prize draws, told the farmer a prize had been won and set out steps to release it: Pix transfers, sending the CPF tax number and sharing the phone screen while the banking app was open. The farmer followed the instructions and took out a R$360,000 loan; with interest, the total loss exceeded R$700,000. One report says the farmer gave this account to the police. The farmer is not identified, no date is given and no arrest is reported.

Core concern Medium reported severity Media Coverage

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 04/10/2026

Event date unknownCanadaUnidentified video tool

Reports describe Markham woman losing C$1.7 million after a purported Musk deepfake

Reports relaying a W5 investigation describe a 51-year-old Markham woman who lost about C$1.7 million after a purported AI-altered Elon Musk investment video on Facebook. She reportedly mortgaged her home, borrowed from family and friends and used credit cards while being shown apparent profits. Withdrawal demands for fees and taxes led to further payments. The underlying W5 interview was not independently inspected in full; both written reports share that chain.

Core concern High reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 30/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.