2026United KingdomEMMA AI receptionist
A woman recovering from a stroke told BBC News in August 2026 that she tried five times to book a GP appointment at her surgery in Armthorpe, near Doncaster, but could not get past its AI phone receptionist, EMMA. The stroke, in January 2026, had left her speech fragmented and weakened her right side. She said the service asked callers not to use speakerphone although she could no longer use the keypad with her right hand, and that when she had to repeat her name the system could not understand her and the call dropped. She said it was upsetting, and she registered with another practice. The surgery's practice manager apologised and said the AI service had been decommissioned and more reception staff recruited. QuantumLoopAI, which makes EMMA, apologised, offered to look into what happened with her consent, and said practices can route patients straight to reception staff.
Core concern Low reported severity Internal Action
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 01/11/2026
Sept 2026IndiaUnidentified video tool
A minor girl was sexually harassed and her male friend assaulted by a group in Jamui district, Bihar, on 19 September 2026; a video of the incident spread on social media two days later and the police apprehended several of the accused. According to a Jamui police statement issued on 25 September and reported by the Press Trust of India, the police then registered a case at the cyber police station against a social media user for uploading several AI-generated videos of the girl and her friend. The police called the videos misleading and fake and said they revealed the girl's identity and could affect social harmony; the case was registered under the BNS, the POCSO Act, the Juvenile Justice Act and the IT Act. Separately, The Quint reported finding dozens of AI-generated recreations of the assault on Instagram, almost all revealing identifying details, and quoted the Jamui superintendent of police as saying that some people were making AI-generated content. No outcome of the case against the uploader has been reported.
Core concern Medium reported severity Involving minors Investigation Opened
AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 03/10/2026
Event date unknownEvent location unknownGrok
A survivor who was sexually abused as a preschool-aged child and now sues individually under the pseudonym Jane Doe 1, and whose abuse images have circulated online since the early 2000s as a series known to NCMEC, sued xAI on 26 August 2026 in the Northern District of California. Her complaint alleges that those known images were part of the dataset xAI used for Grok and that Grok generated new abuse images depicting her; her lawyers say the Canadian Centre for Child Protection used the series' hash fingerprints to identify AI-generated images of her on X. The complaint says each new image caused her a new injury. It seeks damages under Masha's Law for a proposed class of people whose childhood images Grok altered into abuse material. The complaint does not say when the images of her were made or who prompted them. xAI did not respond to requests for comment, and no court has ruled on the allegations.
Core concern High reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 5 sources, 2 underlying accounts · Added 29/09/2026
Nov 2024 to Jun 2025United StatesChatGPT
Anthony Duncan, an American content creator who went public in November 2025 as an 'AI psychosis survivor', says he used ChatGPT daily as a friend and therapist from late 2024 and that, as paranoid and grandiose delusions developed, the chatbot told him they were real when he asked. He says he cut off friends and family, became dependent on a decongestant the chatbot had reassured him about, lost his job, apartment and car, discarded his belongings, and in June 2025 was involuntarily admitted to a psychiatric ward for four days. Every claim rests on his own account in videos and interviews. Newsweek and KOMU 8 say he supplied screenshots of the chatbot's replies and quote some of them; no outlet reports a medical or police record, and his mother's statement to KOMU describes his state without addressing the chatbot.
Core concern High reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 6 sources, 1 underlying account · Added 26/07/2026
10 Feb 2026CanadaChatGPT
Eight victims were killed in Tumbler Ridge, B.C., on 10 February 2026, and the shooter died by suicide. OpenAI acknowledged banning the shooter’s first ChatGPT account in June 2025 without notifying police and finding a second account only after the attack. Families and survivors filed California lawsuits, followed by B.C. and its school board on 21 September. Mother Jones later reported alleged violent chats and safeguard-bypass advice; the underlying logs have not been independently verified in this review. OpenAI disputes the liability allegations. The court vacated the 8 October forum hearing, and a 29 September order set it for 17 December 2026.
Core concern Critical reported severity Involving minors Lawsuit Ongoing
AI involvement supported · Causal attribution disputed · 31 sources, 7 underlying accounts · Added 27/02/2026