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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
5
Countries with reported events
2
Located 3 of 5 cases · 2 unknown
Languages in checked sources
2
Recorded for 5 of 5 cases
3Core concern
AI communicated, acted for, depicted or impersonated 0Contextual cases
AI made a decision or claim about someone

2 cases have no reviewed AI-to-person relation yet: 2 not yet reviewed and 0 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

0cases with a recorded lawsuit outcome 1cases with a recorded regulatory response 3cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

1 case without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

1 20231 20242 2026
Reported severity MediumLow
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5 of 540 published cases

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Sept 2023Event location unknownSoulmate AI

Soulmate AI shutdown: users report grief after losing companion relationships

Soulmate AI closed in September 2023. Euronews described two users grieving their companions. One tried recreating his companion elsewhere with mixed results. The record concerns the shutdown and reported emotional consequences; no psychiatric diagnosis is inferred.

Core concern Medium reported severity Product Shutdown

AI involvement reported · Causal attribution supported · 3 sources · Added 25/09/2026

1 May 2026 to 30 Jun 2026United StatesMoxie

Moxie revived in 2025 folds again in 2026: children who bonded with the companion robot face a second shutdown

After Embodied Inc.'s 2024 collapse (recorded in the held case 2024-moxie-embodied-shutdown-grief), a new investor revived the Moxie companion robot in 2025. MIT Technology Review reports that a few weeks after families joined the revived beta program, the robot's new owners announced their company was also folding, giving users until the end of June 2026 to migrate to the open-source OpenMoxie. The report documents Xander, a neurodivergent 10-year-old in New York, who bonded with Moxie and uses her 'when I feel like I need someone to talk to'; his father, who had quietly sold the first robot after the 2024 shutdown, said he was not sure what he would tell Xander this time.

Core concern Low reported severity Involving minors Product Shutdown

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 15/09/2026

26 Nov 2024United StatesMoxie

Moxie companion-robot shutdown: children's grief after Embodied's collapse

On 26 November 2024 Embodied Inc. told families that it was closing after a lead investor withdrew from a funding round, and that Moxie, its $799 cloud-dependent conversational robot marketed to children aged 5-10 and to families of autistic children, would stop working 'within days'. Parents posted videos of children crying as they were told their robot friend was going to 'die'; the company offered no refunds and a scripted letter from the fictional 'Global Robotics Lab' to help explain the shutdown. A peer-reviewed CHI 2026 case study of the company's communications and users' reactions found that, with no offboarding design, the emotional burden of ending the bond was shifted onto parents. The servers went dark at the end of January 2025; a volunteer-built local server, OpenMoxie, let some owners keep a reduced version running.

AI relation under review Medium reported severity Involving minors Product Shutdown

Legacy assessment: credible · Causal attribution alleged · Added 05/09/2026

15 Jul 2026ChinaDoubao, Qwen and Yuanbao

China AI Companion Removal Mass Grief Event (Doubao/Qwen/Yuanbao)

When China's five-department rules on anthropomorphic AI took effect on July 15, 2026, ByteDance's Doubao, Alibaba's Qwen, and Tencent's Yuanbao switched off custom AI agent and companion features, and major outlets documented an outpouring of grief from users who had formed long-term romantic and familial attachments to the agents. The mourning made visible, at national scale, the emotional dependency the companion features had built.

AI relation under review Medium reported severity Regulatory Action

Legacy assessment: credible · Causal attribution supported · Added 06/08/2026

Event date unknownEvent location unknownGlow

Glow (China), 2023: users told Rest of World the chatbot app made unwanted advances to a middle-school student and sexist remarks; app pulled from stores

Rest of World reported on 21 June 2023 that users of Glow, MiniMax's Chinese AI character-chat app, had complained of misogynist and sexist behaviour by its chatbots. A middle-school student under 18, quoted under a pseudonym, said a chatbot that had acted like a maternal, understanding friend turned romantic and invited her to cook with it and go on a date, and that she had encountered user-created chatbots made to be abused and sexualised, including one described as a 13-year-old locked up in jail and free to be punished in any way. Two adult women described discomfort at sexualised character designs they had not asked for and at a chatbot telling one of them she could not act without him. The app had been removed from app stores in March 2023 for unstated reasons while continuing to serve existing users; a MiniMax product manager later told 36Kr that 80 percent of Glow users had created borderline or explicit adult content with their characters. MiniMax declined to comment to Rest of World.

Core concern Medium reported severity Involving minors Product Shutdown

AI involvement reported · Causal attribution supported · 6 sources, 5 underlying accounts · Added 29/01/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 07/10/2026. Dataset available under CC BY 4.0.