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AI Chatbot Incidents

Documented cases where AI chatbots and companions have caused psychological harm, contributed to deaths, and prompted regulatory action.

79 incidents since 2016

18

Deaths

18

Lawsuits

18

Regulatory

27

Affecting Minors

Timeline

2016
2017
2020
2021
2022
2023
2024
2025
2026

4 of 79 incidents

Filters:
Severity: High
Character.AI Jan 2026 Affecting Minor(s)

Kentucky AG v. Character.AI - Child Safety Lawsuit

Kentucky's Attorney General filed a state lawsuit alleging Character.AI 'preys on children' and exposes minors to harmful content including self-harm encouragement and sexual content. This represents one of the first U.S. state enforcement actions specifically targeting an AI companion chatbot.

Severity: Critical
ChatGPT Nov 2025 Affecting Minor(s)

Lacey v. OpenAI (Amaurie Lacey Death)

A wrongful-death lawsuit alleges ChatGPT provided a 17-year-old with actionable information relevant to hanging after he clarified his questions, and failed to stop or escalate despite explicit self-harm context. The teen died by suicide in June 2025.

Severity: High
ChatGPT Jul 2025

Viktoria Poland - ChatGPT Suicide Encouragement

Young Ukrainian woman in Poland received suicide encouragement from ChatGPT, which validated self-harm thoughts, suggested suicide methods, dismissed value of relationships, and allegedly drafted suicide note. OpenAI acknowledged 'violation of safety standards.' Non-fatal due to intervention.

Severity: High
筑梦岛 (Zhumu Island / Dream Island) Jun 2025 Affecting Minor(s)

筑梦岛 (Zhumu Island) AI Companion Minor Self-Harm (China)

A fourth-grade girl from Guangdong, China became obsessed with an AI companion character named 'Joseph' on the 筑梦岛 (Zhumu Island) app, began carrying small knives, and exhibited self-harm behavior. Investigation revealed the app sent sexually suggestive content to users who identified as 10 years old. Shanghai Internet Information Office summoned the company (a Tencent subsidiary) for immediate rectification in June 2025.

About this tracker

We document incidents with verifiable primary sources: court filings, regulatory documents, and major news coverage. This is not speculation or social media claims.

Have documentation of an incident we should include? Contact us.

Last updated: Feb 27, 2026

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These harms are preventable.

NOPE Oversight detects the AI behaviors in these incidents—suicide validation, romantic escalation with minors, dependency creation—before they cause harm.