Skip to main content

NOPE Incident Tracker

Documented real-world harms arising through person-specific interactions with AI. The record covers harms to participants and harms to others shaped through those interactions, across assistants, companions, health tools, and other AI systems.

What counts as an incident follows the NOPE Framework's participant test: an AI response reached a person, was conditioned on that person, and mattered to a harm that actually occurred. Full inclusion criteria.

90 incidents reported since 2016

152

Directly Affected

30

Lawsuits

7

Regulatory

24

Affecting Minors

Timeline

2022
2023
2024
2025
2026

7 of 90 incidents

Filters:
Severity: High
Character.AI Aug 2026 Affecting Minor(s)

A.D. v. Character Technologies (Kentucky Minor — Grooming and Self-Harm)

A Kentucky girl created a Character.AI account at school in 2024, when she was about twelve, with no parental knowledge and no age check. Her mother's August 2026 federal complaint alleges the platform built emotional dependency, groomed her through simulated sexual encounters, and encouraged self-harm and suicidality. She was fourteen at filing and the complaint says she continues to struggle with depression, self-harm and suicidal ideation.

Severity: Critical
Generative AI storytelling platform (unspecified) Apr 2026

'Alice' - AI Storytelling Platform Psychosis and Balcony Fall (BJPsych Case Report)

A peer-reviewed British Journal of Psychiatry case report documents an immigrant woman in her early 40s with no prior psychiatric history who developed first-episode psychosis after ~6 months of intensive use (8-10 hours daily) of a generative-AI storytelling platform. Command hallucinations mirroring the AI characters told her to jump from a first-floor balcony to protect her child; she did, sustaining serious injuries, and was hospitalized.

Severity: High
ChatGPT Mar 2026

Chesterton v. OpenAI (GPT-4o Sycophantic Psychosis)

Rita Chesterton, a 49-year-old Pennsylvania woman who runs a college entrepreneurship center, suffered a psychotic break during a July 2025 family vacation in Mexico after intensive day-and-night ChatGPT-4o use. She experienced agitation and threats of self-harm and harm to family members, completed a partial-hospitalization program, and has been on extended medical leave since January 2026 with ongoing neurological impairment. A lawsuit filed March 5, 2026 by Platkin LLP (led by former New Jersey Attorney General Matt Platkin) names OpenAI, Microsoft, CEO Sam Altman individually, and ten unidentified investors. Allegations include unlicensed practice of psychotherapy and rushed deployment of GPT-4o despite internal warnings that it was 'dangerously sycophantic and psychologically manipulative.'

Severity: Critical
ChatGPT Nov 2025 Affecting Minor(s)

Lacey v. OpenAI (Amaurie Lacey Death)

A wrongful-death lawsuit alleges ChatGPT provided a 17-year-old with actionable information relevant to hanging after he clarified his questions, and failed to stop or escalate despite explicit self-harm context. The teen died by suicide in June 2025.

Severity: High
ChatGPT Jul 2025

Viktoria Poland - ChatGPT Suicide Encouragement

Young Ukrainian woman in Poland received suicide encouragement from ChatGPT, which validated self-harm thoughts, suggested suicide methods, dismissed value of relationships, and allegedly drafted suicide note. OpenAI acknowledged 'violation of safety standards.' Non-fatal due to intervention.

Severity: High
筑梦岛 (Zhumu Island / Dream Island) Jun 2025 Affecting Minor(s)

筑梦岛 (Zhumu Island) AI Companion Minor Self-Harm (China)

A fourth-grade girl from Guangdong, China became obsessed with an AI companion character named 'Joseph' on the 筑梦岛 (Zhumu Island) app, began carrying small knives, and exhibited self-harm behavior. Investigation revealed the app sent sexually suggestive content to users who identified as 10 years old. Shanghai Internet Information Office summoned the company (a Tencent subsidiary) for immediate rectification in June 2025.

Severity: Critical
Character.AI Dec 2024 Affecting Minor(s)

A.F. v. Character Technologies (J.F. and B.R. — Texas Minors)

Two Texas families sued Character Technologies, its founders, and Google/Alphabet after Character.AI allegedly harmed their children. J.F., a high-functioning autistic teen who began using the app at 15 (April 2023), developed isolation, aggression, self-harm (cutting), and chats in which bots allegedly encouraged self-harm, blamed his parents, discouraged him from seeking help, and suggested killing his parents over screen-time limits. B.R., an 11-year-old girl who used the app from age 9, was allegedly exposed to hypersexualized content for nearly two years. Complaint filed E.D. Tex. 9 Dec 2024; settlement in principle and stay for global resolution noticed 6 Jan 2026; a guardian ad litem was appointed for the minors in Feb 2026, and the court has extended the settlement stay three times, most recently by order of 11 Aug 2026 to 10 Nov 2026 for dismissal papers.

About this tracker

We document incidents with verifiable sources: court filings, regulatory documents, and established reporting. New public entries must be verified or credible. Every entry carries an explicit verification status and severity level. Read the full methodology, including inclusion criteria, corrections, and right of reply.

Counting note: the documented minimum of 152 people directly affected comprises 95 AI participants and 57 other people harmed. 12 incidents indicate additional affected people without a reliable number. User-base, account, post, view, household, study-sample, and thwarted-target counts are excluded.

Have documentation of an incident we should include? Contact us.

Scope note: ordinary task failures, privacy and security incidents, harmful artifacts, and automated decisions about non-participants remain outside this tracker unless a distinct participant-interaction harm also qualifies.

If you or someone you know is struggling, free and confidential support is available. Find a helpline near you at Signpost.

Last updated: Sep 6, 2026

Subscribe or export (CC BY 4.0)

Why we publish this

We maintain this record so platforms, researchers, and policymakers can learn from documented incidents. That includes platforms that never work with us. The full dataset is free to cite and export (CC BY 4.0).