2026FinlandUnidentified chatbot
Helsingin Sanomat reported on 29 October 2026 that Netari, the online youth service of Pelastakaa Lapset (Save the Children Finland), has since summer 2026 received requests for help from young people around the world, and that some of them say they ended up at the service on an AI's recommendation. According to the organisation's psychosocial support expert, about 20 to 30 contacts from abroad have arrived since the summer, from countries including Uganda, Britain, India and Palestine; the messages are long and partly composed with AI, and describe violence, loneliness and long-standing problems. The expert says some of these young people live in families or communities where they experience violence and discrimination because of their identity, and some are very self-destructive. Netari's chat help is meant for young people living in Finland. The organisation has decided that young people living permanently abroad are directed straight to services in their own countries, and Netari has looked for such services for them; the expert says the young people have been clearly disappointed when redirected, and the organisation is concerned that some may be left without support. Working through these situations burdens duty staff and takes time from young people in Finland. The route by which every young person found the service is not known; some may have found it through search engines or social media, and the names of the AI services involved are not known. A University of Helsinki computer science professor considers it possible that the contacts relate to how AI is trained to answer requests for help, and calls this guesswork.
Core concern Low reported severity Media Coverage
AI involvement reported · Causal attribution alleged · 1 source · Added 30/10/2026
30 Mar 2026South AfricaSASSA eLife facial verification
The South African Social Security Agency (SASSA) introduced an online eLife Certification (life certification) for grant beneficiaries that uses biometric verification through its electronic Know Your Client (eKYC) system. IOL reports the certification was implemented on 30 March 2026. SASSA says beneficiaries who do not complete life certification as directed may face payment delays or suspension. On 10 April 2026 SASSA apologised to beneficiaries who could not access the portal, said system glitches linked to interfaces with other departments had caused delays, disruptions and long queues at its offices, and said the problem was resolved. On 23 April 2026 IOL reported that a pensioner couple said they had tried the facial recognition option 22 times since 2 April without success, and that beneficiaries nationwide told IOL they could not complete the certification, citing failures with facial recognition and one-time PINs, with one pensioner also reporting a message that Home Affairs was not available to verify their particulars. A SASSA spokesperson said the portals work and that 13,644 (88%) of the 15,499 unique clients who accessed the online verification services by 16 April were verified, and IOL reports SASSA admitted the system has been working intermittently. In a May 2026 report on a parliamentary reply, IOL said SASSA stated that unsuccessful facial recognition attempts on online platforms were among the causes of non-verification (those beneficiaries are redirected to fingerprint checks at local offices) and that it had recorded 7,779 complaints linked to its electronic facial biometric system. The department attributed facial verification issues to poor lighting, unstable connectivity or missing biometric records at Home Affairs. Neither May report mentions the eLife portal, and IOL places the figures within a biometric verification rollout that it dates from September 2025. The reports do not say how many grants were suspended because of facial verification failures.
Contextual tracker case Low reported severity
AI involvement reported · Causal attribution alleged · 5 sources, 4 underlying accounts · Added 29/09/2026
Mar 2025Event location unknownUnidentified video tool
Economist David Rosenberg told The Globe and Mail (18 June 2025) that ads on Facebook and Instagram since March 2025 promoted a fake investment program listing him as its administrator and redirected people to a WhatsApp group. The Globe reported that one investor interviewed estimated losing $16,000, another said she lost $500,000 in a week, and a third alleged losing $450,000 in life savings. Rosenberg told BNN Bloomberg on 7 July 2025 that the scammers used a fake AI voice and video of him, and a Globe column of 17 July 2025 described a deepfake video advert. Losses are self-reported and unverified. The AI characterisation comes from Rosenberg and a July Globe column, and the June Globe article on the investors does not mention AI. A Toronto police detective said no victim had reported to police.
Core concern Medium reported severity
AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 29/09/2026