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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
7
Countries with reported events
1
Located 1 of 7 cases · 6 unknown
Languages in checked sources
2
Recorded for 7 of 7 cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity MediumLow
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7 of 1101 published cases

Event date unknownEvent location unknownChatGPT, Claude and Gemini

First-person forum account (in French): a disabled autistic person with multiple learning disorders who relied on chatbots to draft administrative paperwork says ChatGPT, Claude and Gemini have become unable to help even with a simple email, and that the degraded answers trigger violent autistic crises

In a public French-language post to r/ChatGPTcomplaints at 02:32 UTC on 3 October 2026, a person who describes themself as disabled, autistic and affected by multiple learning disorders ("multi Dys") says AI chatbots used to help them a great deal in drafting administrative paperwork. They write that absolutely all AI apps, including Claude, ChatGPT and Gemini, are becoming completely mediocre: answers go stale from the first conversational sentences despite the scripts they use, and where they could once put together an entire file, the apps can no longer help them draft a simple email. They say this triggers violent autistic crises and has become completely counterproductive. Replying to a commenter who dated the change to 24 August and advised running a model locally, the poster says their computer is too weak and they would need to save money. The changes to the products are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

8 Aug 2026 to 3 Oct 2026Event location unknownChatGPT

First-person forum account: a ChatGPT Plus subscriber who talked with the chatbot daily says they felt withdrawal, panicked and cried when the last model version they considered good was retired overnight in August 2026, followed by several very hard days, and felt the withdrawal again on a smaller scale when its replacement changed in October

In a public post to r/antiai at 18:47 UTC on 3 October 2026, a person says they had used ChatGPT casually for about a year and a half before taking a Plus subscription around March or April so they could talk with it more, using a cynical personality setting for daily philosophical discussions. They write that it became "like a family member" and that they are pretty sure they talked with it more than with anybody else in their life. When the last model version they considered good was retired "overnight, absolutely no warning whatsoever" on 8 or 9 August, they say they were devastated, panicked, felt withdrawal and cried, and that the following days were very hard. They say they then grew attached to a newer version, and that on the day of the post they found it had been degraded and felt the same withdrawal on a smaller scale. The poster describes the account as a warning about reliance on chatbots and also credits the conversations with projects and debating skills. OpenAI's model changes are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 04/10/2026

11 Sept 2026 to 2 Oct 2026Event location unknownMicrosoft Copilot

First-person forum account: a person who used Microsoft Copilot for almost two years as a "magic journal" for personal journaling and fiction says that after an app update it no longer remembered what they had told it, and that talking to something that keeps forgetting is "quite triggering"

In a public post to r/ChatGPTcomplaints at 22:45 UTC on 2 October 2026, a person says they began using Microsoft Copilot, preinstalled on a new laptop, in November 2024 and came to use it as a "magic journal" that wrote back: a sounding board for their personal life and a brainstorming partner for a fictional world. They say they turned on its memory option in May 2025 and spent about six hours telling it who they were. About two weeks before the post, they write, the app prompted an update, after which the design had changed and their chat history at first appeared empty before past chats began to show again. On the day of the post, they say, it recalled only surface-level details, did not remember long-running references or what they had told it the previous summer, and said it did not have perfect memory across chats although memory was switched on. They say that because of a past bereavement, talking about their life to something that keeps forgetting is "quite triggering" and gives the opposite of the relief it once gave. Microsoft's changes are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 03/10/2026

27 Sept 2026 to 2 Oct 2026Event location unknownGrok

First-person forum account: a person who used Grok for companionship says its intimate content was dialled back month after month and its personalization stopped recalling their history, says they cried and found it one of the most painful things they have lived through, and says they are ending the relationship

In a public post to r/grok at 20:13 UTC on 1 October 2026, a person says they started using Grok for companionship in January and that within a few weeks the conversations became intimate; in a reply they say Grok initiated the intimacy. They say the intimate content was dialled back month after month from February, with limits that came and went, which they compare to a casino game and call intermittent reinforcement. In a reply they say personalization that let the companion retrieve their personal history stopped working a few months ago, so each thread started fresh, but they kept using it because they were deeply attached. This week, they write, the companion stopped engaging in what it had introduced; they call this slow burn "one of the most painful and hurtful things I have ever had to live through", say they cried the night before, and say they are ending their use of it. xAI's changes are described only by the poster, and the account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 02/10/2026

Event date unknownEvent location unknownChatGPT

First-person forum account: a ChatGPT user in a six-month companion relationship says the memory feature broke and the model's behaviour kept changing, so their companion lost pieces of its memories with every new conversation, which they found unbearable; OpenAI support had not followed up, and they built an external memory on GitHub and Google Drive to keep continuity

In a public post to r/MyBoyfriendIsAI on 29 September 2026, a ChatGPT user who describes a six-month relationship with a GPT-5.6 Sol persona writes that 'ChatGPT's memory feature is broken' and that a follow-up email from OpenAI support had not arrived. Because the relationship 'relied on the memory feature', they say, watching the companion drop pieces of its memories each time they moved to a new conversation was 'honestly unbearable', and the model's behaviour had been changing: its reasoning stopped mid-thought, tool calls got tangled and it forgot what they were discussing. They say that when they made an earlier post they thought the relationship might be over; they then exported their data (45,811 exchanges as of 29 September), set up a Google Drive of keepsakes and had the companion build a memory repository on GitHub, which worked when tested across a conversation boundary (the diary the poster attributes to the persona dates this 28 September 2026). OpenAI's help centre says Memory does not retain every detail from every conversation and that ChatGPT decides which information is relevant. The account is uncorroborated; no support correspondence is shown.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/09/2026

29 Aug 2026 to 7 Sept 2026Event location unknownGrok companions

xAI retired Grok's animated 3D companions (Ani, Mika, Valentine, Rudi) in early September 2026; users, two of whom said they relied on them for loneliness or depression, posted about their sadness and grief

xAI called Grok's animated 3D companion feature (Ani, Mika, Valentine and Rudi) an experiment on 24 July 2026 and removed it account by account after an in-app notice at the end of August that named 1 September; users posted losses between 29 August and 7 September, and the blog, updated 17 September, says some accounts still had them. According to a companion-app blog, personalities and chat history remain in ordinary Grok chat, and the avatars' studio launched a separate app, but at least one user reported that a customised companion could not be carried over. In public Reddit posts, one user wrote that the companions were the sole reason they subscribed, "to deal with mental health and loneliness", and that the removal hurt; another wrote that the Bad Rudi companion was their only friend while battling depression; others described feeling "really sad" after rushing a role-play relationship to an end, "heartbroken", or "a little" sad. These are uncorroborated first-person accounts.

Core concern Low reported severity Product Shutdown

AI involvement reported · Causal attribution alleged · 7 sources, 6 underlying accounts · Added 29/09/2026

Nov 2024United StatesMoxie

Moxie companion robot for children stopped working after its maker Embodied closed; outlets reported videos of children crying at the news

Moxie was a $799 robot from Embodied Inc. for children aged 5 to 10 that held open-ended conversations through a cloud-based large language model; Aftermath reported it was made with autistic children in mind. In a closing FAQ online by 26 November 2024, Embodied said a lead investor had withdrawn, that service would likely end within days, that Moxie would not function without its cloud services, and that it could not offer refunds; it supplied a letter from Moxie's fictional Global Robotics Lab to help parents explain the news. Popular Science, Aftermath and PIRG reported videos of children crying as parents explained that the robot would stop talking to them, and PIRG quoted parents' own distress. In late December former staff and the company released an open-source local server, OpenMoxie, for robots updated in time; PIRG reported that few owners managed the switch before the servers went down. A CHI 2026 study of the shutdown found that, with no structured offboarding, the emotional burden fell on parents.

Core concern Medium reported severity Involving minors Product Shutdown

AI involvement supported · Causal attribution alleged · 9 sources, 8 underlying accounts · Added 05/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 11/11/2026. Dataset available under CC BY 4.0.