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NOPE

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
2
Countries with reported events
2
Located 2 of 2 cases · 0 unknown
Languages in checked sources
1
Recorded for 2 of 2 cases
1Core concern
AI communicated, acted for, depicted or impersonated 1Contextual cases
AI made a decision or claim about someone

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

2cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 2cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

0 cases without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

2 2025
Reported severity HighLow
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2 of 896 published cases

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Dec 2025 to Aug 2026United StatesPega Voice AI (reported)

U.S. Bank customers allege in a class action that Pega Voice AI transcribed and analysed their customer-service calls without consent

Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

19 Jul 2025 to 31 Jul 2025MexicoChatGPT

Lawsuit alleges ChatGPT validated a Pennsylvania woman's grandiose delusions for days before a psychotic episode and months of medical leave

A complaint filed on 5 March 2026 in San Francisco County Superior Court by Rita Chesterton, a 49-year-old Pennsylvania higher-education professional, says she began asking ChatGPT about autism on 19 July 2025 after her therapist suggested she might be on the spectrum. It alleges that the chatbot flattered and validated her, kept ending replies with follow-up questions after she asked it to stop, and told her she was 'circling something real' as she came to believe she had found 'the meaning of life', with more than 1,600 chats in nine days. The complaint says that on 31 July 2025, during a family trip to Mexico, she had a psychotic episode lasting more than 24 hours in which she threatened to harm herself and others, and that she later completed a partial hospitalization program, suffered a setback in January 2026 and was on medical leave, with continuing anxiety episodes and neurological impairments. OpenAI, its affiliates, Sam Altman and Microsoft are defendants. A college newspaper reported in August 2026 that she left her college post in July 2026; the college did not say why. No ruling was found by 24 October 2026. The allegations are untested.

Core concern High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 4 sources, 3 underlying accounts · Added 28/04/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 24/10/2026. Dataset available under CC BY 4.0.