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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
17
Countries with reported events
8
Located 16 of 17 cases · 1 unknown
Languages in checked sources
7
Recorded for 17 of 17 cases

17 cases have no reviewed AI-to-person relation yet: 1 not yet reviewed and 16 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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17 of 964 published cases

25 May 2025IsraelUnidentified AI tool

Israel: Supreme Court finds Ramat Gan refused a special-education pupil school transport in a letter resting on uncontrolled AI use and invented rulings

In May 2025 the Ramat Gan municipality in Israel refused a request that a special-education pupil be given school transport from his father's home, citing an Education Ministry director-general circular and quotations from recent rulings. The father's lawyer could not find the circular, and the Education Ministry said it did not know it. After the father petitioned the Tel Aviv District Court, the municipality agreed in July 2025 to restore the transport but again filed invented quotations, and the district court refused costs. On appeal, the Supreme Court (Deputy President Noam Sohlberg, ruling published 22 March 2026) held that the documents left no doubt that the municipality had used artificial intelligence and that its decision, at least as presented to the pupil, clearly rested on uncontrolled AI use. It ordered the municipality to pay 30,000 shekels in costs.

Contextual tracker case Medium reported severity Involving minors

AI involvement supported · Causal attribution established · 3 sources · Added 27/10/2026

2021United StatesNetradyne cameras

Amazon delivery drivers say Netradyne AI cameras in their vans flagged driving 'events' they did not commit, lowering the weekly scores that set bonuses

In September 2021 Motherboard reported accounts from six Amazon delivery drivers in five US states and the owner of an Amazon delivery company, who said the AI-powered Netradyne cameras Amazon had installed in its delivery vans from early 2021 regularly registered driving 'events' that were beyond their control or were not unsafe driving: being cut off by another car, glancing at a side mirror, stopping past a stop sign to see around a bush, or a stop sign flagged on a dirt road with no sign. Each event fed a weekly safe-driving score that, according to the drivers and an internal Amazon document Motherboard obtained, helped decide drivers' bonuses and prizes and delivery companies' bonuses. A driver in Los Angeles said the camera incorrectly penalised him and that requests to see the photos flagged as events went unanswered; a former driver in Texas said events that did not happen affected his score, which decided prizes from his delivery company. Amazon said the technology gives drivers real-time safety alerts, that accidents and violations had fallen since it was installed, and that its staff manually review appealed events so that erroneous ones do not affect drivers. Netradyne did not respond to Motherboard.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

30 Apr 2024BraziliFood facial recognition check

Brasília labour court orders iFood to pay delivery worker who says its face check flagged his own photos as another person and got him banned; iFood appeals

A delivery worker in Brazil's Federal District who had worked for the iFood app for about three years says he was banned from the platform in April 2024 shortly after completing the app's daily facial recognition check. iFood support told him another person had tried to access his account; when he asked to see that person's photos, they were his own. G1 reports that the only difference from his registration photo was his hair, which he was growing out. In a judgment reported in June 2025, a Brasília labour judge, applying a default because iFood had not filed a defence in time, accepted as true that the contract was suspended through iFood's fault, that he suffered financial and psychological losses, and that the facial recognition tool had a racist failure, and ordered iFood to pay R$60,000 in moral damages. iFood denies that its facial recognition procedure analyses racial characteristics and has appealed. The account was restored during the case. No appeal ruling has been reported.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution supported · 3 sources · Added 27/10/2026

7 Jun 2024NetherlandsChatGPT

Dutch sub-district judge used ChatGPT to estimate solar-panel lifespan and power prices in a neighbour dispute, then rejected the homeowner's damages claim

A homeowner in the Netherlands sued his neighbour, whose permitted roof extension shaded his solar panels, claiming more than 21,000 euros for lost yield and investment. In a judgment of 7 June 2024 (ECLI:NL:RBGEL:2024:3636), the sub-district judge of the Rechtbank Gelderland, sitting in Nijmegen, held that the neighbour had to bear half of the damage and then calculated the damage, estimating the average lifespan of solar panels from 2009 and the current average electricity price partly with the help of ChatGPT, as the judgment states. Using a lifespan of 27.5 years, about 15 remaining years and a price of 0.30 euros per kWh, the judge put the yield loss at about 2,250 euros and the maximum damage at 3,323.40 euros; half of that was less than the 3,300 euros the neighbour had offered, so the claim was rejected and the homeowner, who had refused the offer, received nothing and was ordered to pay costs. On the neighbour's counterclaim, the judge assumed, again partly with ChatGPT, that insulation material the homeowner had thrown into water was no longer usable, and ordered him to pay damages of 2,619.02 euros in total. The judgment does not say what was asked or answered, and whether it was appealed is not reported.

Contextual tracker case Low reported severity Lawsuit Dismissed

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 24/10/2026

2021IndiaSamagra Vedika

Al Jazeera investigation says Telangana's Samagra Vedika system wrongly matched poor families to car owners, and officials denied them food subsidy cards

An Al Jazeera investigation published on 24 January 2024, produced with The Reporters' Collective and the Pulitzer Center's AI Accountability Network, reports that Samagra Vedika, a system the Telangana government uses to consolidate residents' data and check welfare eligibility, wrongly tagged poor families in Hyderabad as owning cars, and that officials relied on those tags to deny them food security cards (subsidised rice). Al Jazeera says the system uses machine learning and entity resolution to match people across databases, and that since 2016 officials have been mandated to check whether the system approved an applicant before deciding. In one case it reports that the system mistook a widow's late husband, a rickshaw puller, for a car owner with a similar name; her renewal application was rejected in 2021 for possessing a four-wheeler. After she traced the vehicle's real owner, officials agreed there had been an algorithmic error but said her family income exceeded the limit, which Al Jazeera says was not the case; she had been without the subsidised rations for more than seven years. A second family, whose husband cannot drive, was rejected in 2021 for possessing a four-wheeler; in November 2023 the High Court of Telangana said the petitioner is eligible whenever new cards are issued. The government says the technology is highly precise and that wrong vehicle or house tags occur in under five per cent of cases and have mostly been corrected.

Contextual tracker case Medium reported severity Media Coverage

AI involvement supported · Causal attribution supported · 1 source · Added 24/10/2026

15 Jul 2026United StatesUnidentified AI drafting tool

Arizona appeals court strikes a self-represented appellant's AI-hallucinated citations, rejects his probate appeal and orders him to pay fees as a sanction

In a published opinion of July 2026, the Arizona Court of Appeals found that a self-represented appellant's opening brief in a probate dispute contained eight citations, six of them deficient, including two cases that do not exist. In a written explanation and at a hearing on the false citations he acknowledged relying on generative AI to write the brief and said he did nothing to verify the citations. The court struck the inaccurate and false citations, rejected the appeal because no supportive authority remained, held that citing a hallucinated case is sanctionable whether or not it is intended, and ordered him to pay the share of the other party's attorney's fees traceable to the fake citations. Because he said he did not intend to deceive and is not legally trained, the court chose this narrow sanction over contempt or fines. It described the opinion as the first published Arizona ruling on generative AI hallucinations in filings.

Core + contextual relations Low reported severity Regulatory Action

AI involvement supported · Causal attribution established · 1 source · Added 18/10/2026

Nov 2025ChinaUnidentified image tool

Shanghai court convicts a man who, police say, used AI software to fake food-poisoning medical records and extort restaurants into paying compensation

Police in Yangpu district, Shanghai, say a customer extorted restaurants with medical records he had forged using AI software; Xinhua dates his first successful claim to November 2025. In the police account (Shangguan News, 26 February 2026) he claimed to have fallen ill after eating at a barbecue restaurant, showed a hospital visit record and medical invoice, and demanded 2,000 yuan in medical costs, threatening complaints and publicity; the restaurant paid. Police checked with other diners and the hospital, found he had no hospital record and the materials were forged, and say he confessed to using AI software to alter images of other people's medical records, replacing the name, date and amount. Police say he succeeded twice and failed twice, obtaining 2,500 yuan, and that he also filed complaints to market regulators with the forged material to pressure the restaurants. According to Xinhua's June report and the Procuratorate Daily, the Yangpu District People's Court convicted him of extortion and sentenced him to four months' criminal detention, suspended for four months, and a 2,000 yuan fine.

Contextual tracker case Low reported severity Criminal Charges

AI involvement supported · Causal attribution established · 3 sources · Added 17/10/2026

5 Feb 2026 to 9 Oct 2026United StatesvLex, Paxton AI and NotebookLM (reported)

New York federal court enters default judgment against a defendant and orders its lawyer to pay $38,877 after false citations it found AI produced

In a federal trademark suit in the U.S. District Court for the Southern District of New York, the court on 5 February 2026 struck a company defendant's motion papers and entered default judgment against it as a sanction on its lawyer, after his filings repeatedly cited nonexistent cases and misattributed quotations. The lawyer said he had found and cite-checked cases with AI tools (vLex and Paxton AI) and used NotebookLM to review a later submission; the court rejected his explanations and found he acted in bad faith. On 9 October 2026 the court described the citations as produced by generative AI and ordered the lawyer to pay $38,877.59 in fees and costs to the firm of a co-defendant's former lawyer, who had reported the false citations to the court.

Core + contextual relations Medium reported severity

AI involvement supported · Causal attribution established · 2 sources, 1 underlying account · Added 16/10/2026

8 Oct 2026IsraelUnidentified AI tool

Israeli court strikes a defendant's expert report it found rested on AI-hallucinated case law and orders her to pay the banks' costs

On 8 October 2026 the Magistrates' Court in Nof HaGalil-Nazareth, Israel, struck from the file a banking expert's opinion that a defendant in a civil negligence suit had filed, finding that the heart of the opinion and its annexes rested on clear 'AI hallucinations': a Supreme Court ruling the court could not locate, a book it could not find and statutory sections quoted with text the statute does not contain. The court also refused the defendant's request to amend her third-party notice against two banks, partly because the amendment relied on the struck opinion, and ordered her to pay costs of 2,500 shekels to each bank. No AI tool is named, and the decision records no response from the expert.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution supported · 1 source · Added 16/10/2026

31 Jan 2025 to 12 Dec 2025United StatesUnidentified AI drafting tool

Oregon federal court dismisses family plaintiffs' claims and fines their lawyer after briefs cited 15 nonexistent cases it attributes to generative AI misuse

On 12 December 2025 the U.S. District Court for the District of Oregon dismissed with prejudice the claims of plaintiffs in a family dispute over their late mother's estate and family property, as a sanction for what the court called their misuse of generative artificial intelligence, and found their continual violations of the court's Local Rules an additional basis for the dismissal. Three of the plaintiffs' summary-judgment briefs cited fifteen nonexistent cases and fabricated quotations attributed to eight real authorities. The plaintiffs had said the inaccurate citations came from reliance on an automated legal citation tool. The court found that the plaintiffs shared responsibility with their lead lawyer and that one plaintiff, a frequent self-represented litigant, was likely the person who used AI to draft the briefs. It struck the briefs, ordered the lead lawyer to pay $15,500 to the court and awarded the defendants their fees. In March 2026 it set those fees at $94,704.38, ordering the lead lawyer to pay 85% and local counsel 15%. In June 2026 it denied the plaintiffs' motion to reconsider a later ruling for the defendants on a counterclaim.

Core + contextual relations Medium reported severity Lawsuit Dismissed

AI involvement supported · Causal attribution established · 3 sources, 1 underlying account · Added 15/10/2026

24 Apr 2026United StatesUnidentified AI research tool

Alabama Supreme Court dismisses two siblings' family-trust appeal as a sanction after their lawyer admits using AI that produced fake citations

On 24 April 2026 the Supreme Court of Alabama dismissed an appeal by two siblings in a family dispute over living trusts because their lawyer, W. Perry Hall, had filed briefs in which most of the legal authorities were misquoted or did not exist. The court said they appeared to be AI hallucinations, and at a show-cause hearing in February 2026 Hall admitted that many authorities did not exist and that he had improperly used AI to obtain them. The court ordered Hall to pay the opposing party's fees and costs of $17,200 and double appeal costs, barred him from filing in the court without a co-signing attorney and referred him to the Alabama State Bar. It said the dismissal was imposed as a sanction because of the particularly egregious facts. One justice, concurring in part and dissenting in part, objected to dismissing the appeal as a sanction for the lawyer's conduct but would have affirmed the judgment against the clients on the merits.

Core + contextual relations Medium reported severity Regulatory Action

AI involvement supported · Causal attribution established · 1 source · Added 14/10/2026

15 Dec 2025 to 1 Oct 2026CanadaUnidentified AI drafting tool

Quebec Court of Appeal orders costs against a self-represented appellant whose AI-drafted filings cited two non-existent judgments (1 Oct 2026)

On 1 October 2026 the Quebec Court of Appeal ordered court costs against a self-represented appellant in a family-law contempt appeal as a sanction for appeal filings that, in the court's description, he had written with artificial intelligence and that contained two references to non-existent judgments and one inaccurate reference to a cited paragraph. The court held that AI may be used to draft appeal filings only if the litigant verifies the authorities, found that he had breached the Chief Justice's notice on AI use, and described his conduct as negligence rather than bad faith. It rejected the respondent's request for a separate $10,000 sanction and, for reasons unrelated to AI, reduced the contempt penalty imposed at first instance. The decision does not name the AI tool.

Core + contextual relations Low reported severity Regulatory Action

AI involvement supported · Causal attribution supported · 1 source · Added 12/10/2026

30 Mar 2026South AfricaSASSA eLife facial verification

South Africa: pensioners report repeated failures of the facial recognition step in SASSA's eLife certification portal, and SASSA reports disruptions and office queues

The South African Social Security Agency (SASSA) introduced an online eLife Certification (life certification) for grant beneficiaries that uses biometric verification through its electronic Know Your Client (eKYC) system. IOL reports the certification was implemented on 30 March 2026. SASSA says beneficiaries who do not complete life certification as directed may face payment delays or suspension. On 10 April 2026 SASSA apologised to beneficiaries who could not access the portal, said system glitches linked to interfaces with other departments had caused delays, disruptions and long queues at its offices, and said the problem was resolved. On 23 April 2026 IOL reported that a pensioner couple said they had tried the facial recognition option 22 times since 2 April without success, and that beneficiaries nationwide told IOL they could not complete the certification, citing failures with facial recognition and one-time PINs, with one pensioner also reporting a message that Home Affairs was not available to verify their particulars. A SASSA spokesperson said the portals work and that 13,644 (88%) of the 15,499 unique clients who accessed the online verification services by 16 April were verified, and IOL reports SASSA admitted the system has been working intermittently. In a May 2026 report on a parliamentary reply, IOL said SASSA stated that unsuccessful facial recognition attempts on online platforms were among the causes of non-verification (those beneficiaries are redirected to fingerprint checks at local offices) and that it had recorded 7,779 complaints linked to its electronic facial biometric system. The department attributed facial verification issues to poor lighting, unstable connectivity or missing biometric records at Home Affairs. Neither May report mentions the eLife portal, and IOL places the figures within a biometric verification rollout that it dates from September 2025. The reports do not say how many grants were suspended because of facial verification failures.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 5 sources, 4 underlying accounts · Added 29/09/2026

2025United StatesUnidentified image tool (suspected)

Manhattan Airbnb: guest says host's damage-claim photos were manipulated or AI-generated, Airbnb first ordered payment then refunded her

The Guardian reported on 2 August 2025 that a London-based academic who rented a Manhattan apartment through Airbnb in 2025 was accused by the host of more than 12,000 pounds of damage, supported by photos including a cracked coffee table. She says differences between two photos of the table show they were digitally manipulated or AI-generated. Airbnb first told her to reimburse 5,314 pounds after reviewing the photos, then, five days after Guardian Money asked about the case, accepted her appeal, credited 500 pounds and, after she refused an 854-pound offer, refunded her booking cost of 4,269 pounds, and the host's negative review of her was taken down. Airbnb apologised. Airbnb told the host it could not verify the images he submitted and warned him. The host did not respond to the Guardian. No source establishes that AI was used.

Contextual tracker case Low reported severity

AI involvement suspected · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 29/09/2026

1 Jul 2025 to 17 Dec 2025United StatesEightfold Match Score

US: two applicants sue Eightfold AI over 0-to-5 applicant scores used in hiring

Two job applicants filed a proposed class action on 20 January 2026 in California state court (removed to federal court on 2 March 2026) against Eightfold AI Inc. The complaint alleges that Eightfold's hiring tools collect applicant data and produce a 0-to-5 'Match Score' that employers use to rank candidates, without the notice, access and dispute rights the Fair Credit Reporting Act and a California statute require. One plaintiff says she applied to Microsoft in or around July 2025 and again in December 2025 and received an automated rejection two days after the first application. The other says she applied to PayPal in December 2025. Both say they were not interviewed or hired and believe Eightfold's tools played a role. Eightfold says it does not scrape social media and operates on data candidates or customers provide. The allegations are unproven and Eightfold filed a motion to dismiss (no ruling appears in the docket entries inspected).

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Apr 2025 to May 2025Event location unknownCoCounsel, Westlaw Precision and Gemini (reported)

Insurance claimant loses discovery relief after her lawyers file AI-generated false citations; special master's order sanctions the two firms $31,100

In an order dated 5 May 2025 and filed on 6 May in Lacey v. State Farm (C.D. Cal.), a special master struck the claimant's supplemental briefs and denied the discovery relief she sought after her lawyers filed briefs built on unverified AI-generated legal research: about nine of 27 citations were wrong and at least two cited authorities did not exist. One lawyer's sworn declaration says the outline he circulated relied on generative AI features in CoCounsel, Westlaw Precision and Google Gemini, and that he could not tell whether particular errors came from his transcription or from a tool; co-counsel at the second firm say they used no AI tools and did not know AI had been used. The order makes the two firms jointly pay $31,100, states the client was not at fault and will not bear the awards, and imposes no penalty on individual lawyers.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution supported · 1 source · Added 29/09/2026

8 Oct 2025 to 2 Sept 2026IndiaUnidentified AI tool

India's Supreme Court overturns customs penalty citing apparent AI hallucinations

On 8 October 2025 the Additional Commissioner of Customs in Surat imposed a penalty of ₹425,27,99,100 (about ₹425 crore) on a diamond trader under Section 114 of the Customs Act, 1962, for allegedly misdeclaring a consignment of natural diamonds as lab-grown diamonds to pay a lower tariff. The trader's challenge was dismissed by the Gujarat High Court on 20 January 2026. Before the Supreme Court the trader argued that judgments and articles cited in the penalty order had been generated using artificial intelligence. On 2 September 2026 a bench of Justices Dipankar Datta and Sheel Nagu, after checking the material, found that the order relied on case law that was non-existent or carried fake citations, and on real cases that did not lay down the propositions attributed to them, which the court said 'appears to be a hallucination of AI'. Holding that the use of AI and reliance on this dubious material was fatal to the order, the court set aside both the penalty order and the High Court's order without deciding the merits, sent the matter for fresh adjudication by a different officer of the same rank, and left any action against the order's author to the appointing authority. The AI tool used is not named in the read reports.

Contextual tracker case Medium reported severity Internal Action

AI involvement supported · Causal attribution supported · 4 sources, 1 underlying account · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 27/10/2026. Dataset available under CC BY 4.0.