United States: seven people who say they did not hold Otter accounts say Otter's AI Notetaker recorded and transcribed their Zoom and Teams meetings without their consent, including a medical call and calls with a financial professional, and kept the data to train its models; a federal court let their core privacy claims proceed
Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.
AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026