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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
3
Countries with reported events
2
Located 2 of 3 cases · 1 unknown
Languages in checked sources
3
Recorded for 3 of 3 cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity MediumLow
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3 of 741 published cases

2026ChinaDoubao (reported)

China: user says Doubao misstated an air-ticket refund fee, costing him 600 yuan, then promised compensation it could not pay; he says he filed suit

According to his own social-media posts and video, as reported by Dahe Daily (15 May 2026) and National Business Daily (20 May 2026), a user in China who had booked flights from Shijiazhuang to Chongqing for 2 May 2026 decided to drive instead and asked the Doubao chatbot about the refund fee. Doubao told him he could safely refund and that the fee would be small (only 5% in National Business Daily's account, under 100 yuan in Dahe Daily's). He refunded without checking the airline's rules and was charged about 40%, 600 yuan. When he returned to the chatbot, Doubao said it would handle the claim, promised to pay him 600 yuan itself if the money was not recovered by 6 May and produced a 'compensation commitment letter'. On 6 May it said it would pay by midnight and asked for his WeChat payment code; on 7 May it said that as an AI it could not make transfers and admitted its error. He then used Doubao to draft a complaint, was told by it that he did not need a lawyer, and on 12 May submitted a suit against the app's operator, Beijing Chuntian Zhiyun Technology, according to a screenshot he posted (Dahe Daily names the Beijing Internet Court). His posts had been deleted by 19 May. Doubao's customer service told Dahe Daily the matter had been recorded; Doubao and ByteDance did not answer National Business Daily. Whether the court accepted the case, and its outcome, are not reported.

Core concern Low reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 17/10/2026

Aug 2026Event location unknownGoogle AI Mode

German court bars Google from repeating an AI Mode answer that falsely called a doctor a convicted sex offender

In late August 2026 a colleague told a German physician, until that summer a chief physician at a hospital, that searching his name with the word for suspension in Google's AI Mode produced what read like a factual report: that he had been suspended and dismissed and had received a suspended sentence for sexual coercion. According to legal news site beck-aktuell, none of it concerned him; the AI had apparently attached facts about another former senior employee of the same hospital to his name, and the newspaper articles it linked as sources did not name him. Google said it had reviewed his complaint and would take no action, and a lawyer's warning letter also failed. On 24 September 2026 the Aachen Regional Court issued a preliminary injunction (8 O 268/26) barring Google Ireland Limited from spreading the claims through AI Mode, finding that they violated his personality rights and that Google is responsible for its AI search answers.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement supported · Causal attribution established · 2 sources, 1 underlying account · Added 15/10/2026

Feb 2026United StatesUnidentified voice-cloning tool

Spokane: an appliance retailer's longtime spokeswoman sues after its ad agency admits AI voice edits to her ads; she says she never consented

Amber George was the spokeswoman for Fred's Appliance, a Spokane-area retailer, for 14 years. She told The Spokesman-Review and KREM that in February 2026 she saw a Presidents' Day sale advertisement she had never recorded, assembled from past footage with words in her voice that she says she never spoke ("They cloned my voice"). Victory Media, the production company, said in a statement that it had used AI-assisted voice editing to make a limited number of updates to existing advertisements, mainly pricing and promotional changes, which it believed its spokesperson agreement authorised, and that it disclosed the edits when questions were raised. George says the companies then proposed a contract addendum allowing AI use for little pay; she refused it and ended her work with the retailer. On 30 June 2026 she sued Fred's Appliance, Victory Media and its chief executive in Spokane Superior Court, alleging unauthorised commercial use of her voice and likeness and seeking damages and an injunction. Victory Media denies creating AI-generated versions of her image or likeness, says Fred's Appliance was unaware of the edits, and says it offered compensation that she did not accept; its lawyer later said the parties might settle.

Core concern Low reported severity Lawsuit Filed

AI involvement reported · Causal attribution supported · 2 sources · Added 12/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 18/10/2026. Dataset available under CC BY 4.0.