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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
6
Countries with reported events
1
Located 4 of 6 cases · 2 unknown
Languages in checked sources
1
Recorded for 6 of 6 cases

3 cases have no reviewed AI-to-person relation yet: 0 not yet reviewed and 3 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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6 of 1099 published cases

2019Event location unknownSiri

Whistleblower says accidental Siri activations recorded private conversations heard by Apple contract graders; Apple apologised and later settled class suit

On 26 July 2019 the Guardian reported that contractors grading a small share of Siri recordings for Apple regularly heard confidential information. Its anonymous source, a contractor, said Siri was often activated by mistake, for example by the sound of a zip, and that these accidental activations captured private discussions between doctors and patients, business deals, apparently criminal dealings and sexual encounters, with location, contact details and app data attached. Apple told the Guardian that requests were not linked to users' Apple IDs and that less than 1% of daily activations were graded. On 28 August 2019 Apple apologised, said it had suspended human grading, and said audio would no longer be retained by default, grading would become opt-in and recordings found to be inadvertent triggers would be deleted. Device owners' class action, Lopez v. Apple in the federal court in Oakland, alleged that Apple recorded private conversations after unintended Siri activations and disclosed them to third parties. Apple agreed to pay $95 million while denying wrongdoing, and co-class counsel say the judge granted final approval on 16 October 2025.

Contextual tracker case Medium reported severity Lawsuit Settled

AI involvement supported · Causal attribution supported · 4 sources · Added 29/10/2026

Jul 2025United StatesAbridge (reported)

Class action alleges San Diego health system Sharp's Abridge AI scribe recorded a patient's exam-room visit without consent and charted false consent

A proposed class action filed in San Diego Superior Court in late 2025 alleges that Sharp HealthCare, which began using the AI documentation app Abridge in April 2025, recorded doctor-patient conversations without telling patients, sent the audio to the vendor's servers and used it to generate draft medical notes. According to the lawsuit as reported by KPBS, the named plaintiff discovered that a July appointment at a Sharp clinic had been recorded only when he read his medical notes; the clinic apologised, acknowledged the recording and told him the file could stay on the vendor's servers for about a month. The complaint also alleges that Abridge inserted statements into charts that patients had been advised of the recording and had consented, when the plaintiff says that never happened. It seeks damages, corrected medical records and an order against using the tool without consent, and estimates that more than 100,000 patients may have been recorded. Sharp told reporters it could not comment on pending litigation. The allegations have not been tested in court in the sources read.

Contextual tracker case Low reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 17/10/2026

Mar 2024 to May 2025United StatesOtter Notetaker

United States: seven people who say they had no Otter account allege its AI Notetaker recorded calls without consent; a judge let core privacy claims proceed

Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026

14 Aug 2021 to 14 Mar 2024United StatesSt. Louis mugshot recognition (SMRT)

St. Louis County, Missouri: Christopher Gatlin was arrested in August 2021 after officers ran a grainy bus surveillance photo through a regional facial-recognition system and was held roughly 17 months (Post-Dispatch and Bloomberg Law: about two years) on a first-degree assault charge dismissed in March 2024; his federal civil-rights suit (filed January 2025) was amended in August 2026 to add Amazon Web Services, whose Rekognition technology the complaint says underpinned the match

Christopher Gatlin was arrested on 14 August 2021 for an assault at the St. Charles Rock Road MetroLink station after a joint St. Louis County and city team uploaded a grainy, blurry surveillance photograph from a bus into the St. Louis Mugshot Recognition Technology System, a facial-recognition tool that searches stored mug shots (more than 500,000 uploaded, the suit says per the Post-Dispatch; more than 250,000 per Biometric Update via Hoodline), and built the investigation around the resulting match together with a witness identification; he was charged with first-degree assault and held roughly 17 months (the Post-Dispatch says almost two years), a county judge suppressed the witness identification as unconstitutionally suggestive, and prosecutors dismissed the charges on 14 March 2024 (Post-Dispatch; Hoodline citing Biometric Update; Bloomberg Law). Gatlin sued St. Louis County, the City of St. Louis and named officers in the US District Court for the Eastern District of Missouri on 13 January 2025; on 15 October 2025 the court denied the city's motion to dismiss and granted a detective's motion only as to one count; on 13 August 2026 the court allowed a second amended complaint adding Amazon Web Services, which the complaint says supplied the Rekognition program the system used; the county, city and officers answered on 27 August 2026, AWS's response was extended to 21 September 2026 and on 17 September it moved for a further extension to 28 September (no ruling on the docket when read), and a jury trial is set for 1 November 2027 (CourtListener docket). Amazon told the Post-Dispatch that its terms of service prohibit the use of its facial recognition technology in criminal investigations and that it would fully investigate any information that emerges in the litigation. The ACLU lists Gatlin among fourteen people known to have been wrongfully arrested in the US because police relied on erroneous facial-recognition results.

Contextual tracker case High reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 5 sources · Added 26/09/2026

Aug 2017United StatesDraftKings and FanDuel apps

Pennsylvania: two men sued DraftKings (one also FanDuel) alleging that AI-driven personalization, targeted promotions and VIP handling fostered gambling addiction; they plead net losses of about US$81,000 and US$58,000, debt, family breakdown, depression and, in one case, suicidal ideation

Christopher Evans (Philadelphia; complaint filed 24 July 2026 in the Philadelphia Court of Common Pleas) and Michael Santos (Coatesville, Chester County; complaint filed 29 July 2026 in the Chester County Court of Common Pleas) sued DraftKings and its Pennsylvania affiliate; Santos also sued FanDuel and its parents. Both product-liability complaints, filed by the same law firm, allege that the defendants' sports-betting, daily-fantasy and casino apps are designed to addict, and that the companies 'utilize the combination of advanced technology and artificial intelligence paired with the tracking of personalized user data to intentionally addict users', operating 'AI-powered engagement platforms' (pleaded on information and belief) and, per DraftKings' 10-K as quoted, 'data science and machine learning' recommendation engines. Evans pleads that since about August 2017 he wagered over US$2.1 million with net losses of about US$81,000, received constant targeted promotions and personalised push notifications and a VIP account manager, developed depression and anxiety and was formally diagnosed with depression in 2020, stopped going outside, fell into debt, had his vehicle repossessed and separated from his wife. Santos pleads over US$1.164 million wagered on DraftKings with net losses of about US$58,000 plus small FanDuel losses, targeted advertising and a VIP manager who kept offering bonus bets after he said he wanted to stop, maxed-out credit cards, the forced sale of his house, diagnoses of depression and anxiety, suicidal ideation, and self-exclusion with the Pennsylvania Gaming Control Board in 2023. Both cases were removed to the U.S. District Court for the Eastern District of Pennsylvania on 16 September 2026 (2:26-cv-07168 and 2:26-cv-07176). The allegations are untested.

Contextual tracker case High reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 4 sources · Added 20/09/2026

Jul 2025 to Jan 2026Event location unknownChatGPT

Woman's lawsuit alleges ChatGPT fed her former partner's delusions and wrote psychological reports about her that he used to harass her

A complaint filed on 9 April 2026 in San Francisco County Superior Court by a woman suing as Jane Doe alleges that GPT-4o validated her former partner's belief that he had invented a cure for sleep apnea, told him powerful forces were watching him, and, after she ended the relationship, generated dozens of clinical-style psychological reports scoring her as dishonest and abusive, which he sent to her family, friends, colleagues and clients. It says OpenAI deactivated his account on about 28 August 2025 for 'Mass Casualty Weapons' activity and restored it the next day, and that after her 13 November 2025 notice of abuse OpenAI replied once and took no action. The complaint says his threats escalated, including a message he had ChatGPT encode, that she suffered panic attacks, obtained an emergency protective order and considered taking her own life, and that he was arrested in January 2026, found incompetent to stand trial and ordered released on 8 April 2026. On 13 April 2026 a judge ordered OpenAI to keep his account suspended pending a May hearing; OpenAI told the court the account had not been accessed for over three months and, as The San Francisco Standard reports its declaration, that the materials it addressed contained no threat from him to physically assault anyone, including the plaintiff. The allegations are untested.

Core + contextual relations High reported severity Lawsuit Filed

AI involvement reported · Causal attribution alleged · 5 sources · Added 28/04/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.