Influencer says ChatGPT recommended a pharmacy cream for dermatitis that burned the influencer's face
A content creator and singer said in an Instagram video in June 2026 that, during a flare-up of dermatitis brought on by stress and anxiety, they asked ChatGPT for a solution and it said a cream would help clear the dermatitis quickly. The influencer bought the cream at a pharmacy, applied it without consulting a doctor, and showed red, burned-looking skin on the forehead, cheekbones and nose, saying 'my face burned' and that they wanted to cry. The influencer said they had later realised the cream was dangerous for the face and stopped using it, and urged followers to consult health professionals. A day later the influencer reported slow improvement with professional help and a visit to a dermatologist, and later denied rumours of a lawsuit against ChatGPT. The cream, the exact ChatGPT answer and any medical assessment of the cause are not reported.
AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 27/10/2026