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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
23
Countries with reported events
8
Located 22 of 23 cases · 1 unknown
Languages in checked sources
8
Recorded for 23 of 23 cases

16 cases have no reviewed AI-to-person relation yet: 3 not yet reviewed and 13 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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23 of 964 published cases · page 1 of 2

2021United StatesNetradyne cameras

Amazon delivery drivers say Netradyne AI cameras in their vans flagged driving 'events' they did not commit, lowering the weekly scores that set bonuses

In September 2021 Motherboard reported accounts from six Amazon delivery drivers in five US states and the owner of an Amazon delivery company, who said the AI-powered Netradyne cameras Amazon had installed in its delivery vans from early 2021 regularly registered driving 'events' that were beyond their control or were not unsafe driving: being cut off by another car, glancing at a side mirror, stopping past a stop sign to see around a bush, or a stop sign flagged on a dirt road with no sign. Each event fed a weekly safe-driving score that, according to the drivers and an internal Amazon document Motherboard obtained, helped decide drivers' bonuses and prizes and delivery companies' bonuses. A driver in Los Angeles said the camera incorrectly penalised him and that requests to see the photos flagged as events went unanswered; a former driver in Texas said events that did not happen affected his score, which decided prizes from his delivery company. Amazon said the technology gives drivers real-time safety alerts, that accidents and violations had fallen since it was installed, and that its staff manually review appealed events so that erroneous ones do not affect drivers. Netradyne did not respond to Motherboard.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 1 source · Added 27/10/2026

30 Apr 2024BraziliFood facial recognition check

Brasília labour court orders iFood to pay delivery worker who says its face check flagged his own photos as another person and got him banned; iFood appeals

A delivery worker in Brazil's Federal District who had worked for the iFood app for about three years says he was banned from the platform in April 2024 shortly after completing the app's daily facial recognition check. iFood support told him another person had tried to access his account; when he asked to see that person's photos, they were his own. G1 reports that the only difference from his registration photo was his hair, which he was growing out. In a judgment reported in June 2025, a Brasília labour judge, applying a default because iFood had not filed a defence in time, accepted as true that the contract was suspended through iFood's fault, that he suffered financial and psychological losses, and that the facial recognition tool had a racist failure, and ordered iFood to pay R$60,000 in moral damages. iFood denies that its facial recognition procedure analyses racial characteristics and has appealed. The account was restored during the case. No appeal ruling has been reported.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution supported · 3 sources · Added 27/10/2026

1 Dec 2025CzechiaUnidentified legal research tool

Czech Constitutional Court fines a lawyer 25,000 crowns over a complaint citing non-existent rulings; the lawyer says a paid legal AI tool drafted it

On 1 December 2025 the presiding judge of a chamber of the Czech Constitutional Court fined a Prague lawyer 25,000 crowns (a quarter of the statutory maximum) for grossly obstructing proceedings. The lawyer had filed a constitutional complaint, for a client refused a temporary residence permit, that argued from 12 decisions of the Constitutional Court and the European Court of Human Rights; the court found that a substantial part of them did not exist and part were grossly misinterpreted. The order says the complaint showed signs of generative AI and that the court presumed the lawyer had generated it with an AI model and then failed to verify the citations. The lawyer confirmed to INFO.CZ that an AI tool was used, described it as a paid professional model from a legal information system provider, said the output was not checked enough, and expressed regret. The court invited the client to correct the complaint so that the client would suffer no procedural harm; the complaint was later rejected as manifestly unfounded on 30 January 2026. INFO.CZ reported on 10 December 2025 that the lawyer had apologised and paid the fine and that the Czech Bar Association's supervisory board was examining the case.

Core + contextual relations Low reported severity Regulatory Action

AI involvement supported · Causal attribution established · 5 sources · Added 26/10/2026

7 Jun 2024NetherlandsChatGPT

Dutch sub-district judge used ChatGPT to estimate solar-panel lifespan and power prices in a neighbour dispute, then rejected the homeowner's damages claim

A homeowner in the Netherlands sued his neighbour, whose permitted roof extension shaded his solar panels, claiming more than 21,000 euros for lost yield and investment. In a judgment of 7 June 2024 (ECLI:NL:RBGEL:2024:3636), the sub-district judge of the Rechtbank Gelderland, sitting in Nijmegen, held that the neighbour had to bear half of the damage and then calculated the damage, estimating the average lifespan of solar panels from 2009 and the current average electricity price partly with the help of ChatGPT, as the judgment states. Using a lifespan of 27.5 years, about 15 remaining years and a price of 0.30 euros per kWh, the judge put the yield loss at about 2,250 euros and the maximum damage at 3,323.40 euros; half of that was less than the 3,300 euros the neighbour had offered, so the claim was rejected and the homeowner, who had refused the offer, received nothing and was ordered to pay costs. On the neighbour's counterclaim, the judge assumed, again partly with ChatGPT, that insulation material the homeowner had thrown into water was no longer usable, and ordered him to pay damages of 2,619.02 euros in total. The judgment does not say what was asked or answered, and whether it was appealed is not reported.

Contextual tracker case Low reported severity Lawsuit Dismissed

AI involvement supported · Causal attribution supported · 2 sources, 1 underlying account · Added 24/10/2026

2021IndiaSamagra Vedika

Al Jazeera investigation says Telangana's Samagra Vedika system wrongly matched poor families to car owners, and officials denied them food subsidy cards

An Al Jazeera investigation published on 24 January 2024, produced with The Reporters' Collective and the Pulitzer Center's AI Accountability Network, reports that Samagra Vedika, a system the Telangana government uses to consolidate residents' data and check welfare eligibility, wrongly tagged poor families in Hyderabad as owning cars, and that officials relied on those tags to deny them food security cards (subsidised rice). Al Jazeera says the system uses machine learning and entity resolution to match people across databases, and that since 2016 officials have been mandated to check whether the system approved an applicant before deciding. In one case it reports that the system mistook a widow's late husband, a rickshaw puller, for a car owner with a similar name; her renewal application was rejected in 2021 for possessing a four-wheeler. After she traced the vehicle's real owner, officials agreed there had been an algorithmic error but said her family income exceeded the limit, which Al Jazeera says was not the case; she had been without the subsidised rations for more than seven years. A second family, whose husband cannot drive, was rejected in 2021 for possessing a four-wheeler; in November 2023 the High Court of Telangana said the petitioner is eligible whenever new cards are issued. The government says the technology is highly precise and that wrong vehicle or house tags occur in under five per cent of cases and have mostly been corrected.

Contextual tracker case Medium reported severity Media Coverage

AI involvement supported · Causal attribution supported · 1 source · Added 24/10/2026

Event date unknownRussiaUnidentified legal research tool

Russian intellectual property court fined an Udmurtia entrepreneur 5,000 roubles over non-existent case law he said an AI service selected, reports say

Russia's Court for Intellectual Property Rights fined an individual entrepreneur from Udmurtia 5,000 roubles for contempt of court after finding that part of the 12 references to case law in his cassation appeal, including one said to be a Supreme Court position, pointed to court acts that do not exist or attributed conclusions to them, the court's press service told RIA Novosti on 27 August 2026. Rossiyskaya Gazeta reports that the entrepreneur explained he had prepared the appeal with an AI-based service that selected the case law, and that his side argued he had no legal education and could not check the references; the court rejected the argument that the errors were technical. The date of the ruling and the AI service are not reported.

Core + contextual relations Low reported severity Regulatory Action

AI involvement reported · Causal attribution supported · 2 sources · Added 23/10/2026

21 Oct 2025 to 3 Apr 2026United StatesCoCounsel

Sixth Circuit removes court-appointed defence lawyer over CoCounsel-drafted briefs with false quotations, delaying an indigent defendant's appeal

In a published opinion of 3 April 2026, the U.S. Court of Appeals for the Sixth Circuit addressed the briefs a lawyer appointed under the Criminal Justice Act had filed for an indigent defendant appealing a sentencing enhancement in a drug-trafficking case. The court noticed that the principal brief's file name was 'CoCounsel Skill Results' and found three quotations that appear in no legal authority and misstatements of two precedents. The lawyer admitted that a staff member had used Westlaw's CoCounsel to create the first draft, that he repeated the process for the reply, and that the false quotations came from artificial intelligence he did not verify. The court denied him compensation for the appeal, referred the opinion for possible disciplinary proceedings and to the Kentucky Bar Association, and by separate order removed him, locked his briefs and ordered replacement counsel to file new ones, which it said further delayed resolution of the defendant's appeal. The court acknowledged his candour and his 40 years without discipline.

Core + contextual relations Medium reported severity Regulatory Action

AI involvement supported · Causal attribution established · 3 sources, 2 underlying accounts · Added 19/10/2026

15 Jul 2026United StatesUnidentified AI drafting tool

Arizona appeals court strikes a self-represented appellant's AI-hallucinated citations, rejects his probate appeal and orders him to pay fees as a sanction

In a published opinion of July 2026, the Arizona Court of Appeals found that a self-represented appellant's opening brief in a probate dispute contained eight citations, six of them deficient, including two cases that do not exist. In a written explanation and at a hearing on the false citations he acknowledged relying on generative AI to write the brief and said he did nothing to verify the citations. The court struck the inaccurate and false citations, rejected the appeal because no supportive authority remained, held that citing a hallucinated case is sanctionable whether or not it is intended, and ordered him to pay the share of the other party's attorney's fees traceable to the fake citations. Because he said he did not intend to deceive and is not legally trained, the court chose this narrow sanction over contempt or fines. It described the opinion as the first published Arizona ruling on generative AI hallucinations in filings.

Core + contextual relations Low reported severity Regulatory Action

AI involvement supported · Causal attribution established · 1 source · Added 18/10/2026

Nov 2025ChinaUnidentified image tool

Shanghai court convicts a man who, police say, used AI software to fake food-poisoning medical records and extort restaurants into paying compensation

Police in Yangpu district, Shanghai, say a customer extorted restaurants with medical records he had forged using AI software; Xinhua dates his first successful claim to November 2025. In the police account (Shangguan News, 26 February 2026) he claimed to have fallen ill after eating at a barbecue restaurant, showed a hospital visit record and medical invoice, and demanded 2,000 yuan in medical costs, threatening complaints and publicity; the restaurant paid. Police checked with other diners and the hospital, found he had no hospital record and the materials were forged, and say he confessed to using AI software to alter images of other people's medical records, replacing the name, date and amount. Police say he succeeded twice and failed twice, obtaining 2,500 yuan, and that he also filed complaints to market regulators with the forged material to pressure the restaurants. According to Xinhua's June report and the Procuratorate Daily, the Yangpu District People's Court convicted him of extortion and sentenced him to four months' criminal detention, suspended for four months, and a 2,000 yuan fine.

Contextual tracker case Low reported severity Criminal Charges

AI involvement supported · Causal attribution established · 3 sources · Added 17/10/2026

5 Feb 2026 to 9 Oct 2026United StatesvLex, Paxton AI and NotebookLM (reported)

New York federal court enters default judgment against a defendant and orders its lawyer to pay $38,877 after false citations it found AI produced

In a federal trademark suit in the U.S. District Court for the Southern District of New York, the court on 5 February 2026 struck a company defendant's motion papers and entered default judgment against it as a sanction on its lawyer, after his filings repeatedly cited nonexistent cases and misattributed quotations. The lawyer said he had found and cite-checked cases with AI tools (vLex and Paxton AI) and used NotebookLM to review a later submission; the court rejected his explanations and found he acted in bad faith. On 9 October 2026 the court described the citations as produced by generative AI and ordered the lawyer to pay $38,877.59 in fees and costs to the firm of a co-defendant's former lawyer, who had reported the false citations to the court.

Core + contextual relations Medium reported severity

AI involvement supported · Causal attribution established · 2 sources, 1 underlying account · Added 16/10/2026

8 Oct 2026IsraelUnidentified AI tool

Israeli court strikes a defendant's expert report it found rested on AI-hallucinated case law and orders her to pay the banks' costs

On 8 October 2026 the Magistrates' Court in Nof HaGalil-Nazareth, Israel, struck from the file a banking expert's opinion that a defendant in a civil negligence suit had filed, finding that the heart of the opinion and its annexes rested on clear 'AI hallucinations': a Supreme Court ruling the court could not locate, a book it could not find and statutory sections quoted with text the statute does not contain. The court also refused the defendant's request to amend her third-party notice against two banks, partly because the amendment relied on the struck opinion, and ordered her to pay costs of 2,500 shekels to each bank. No AI tool is named, and the decision records no response from the expert.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution supported · 1 source · Added 16/10/2026

31 Jan 2025 to 12 Dec 2025United StatesUnidentified AI drafting tool

Oregon federal court dismisses family plaintiffs' claims and fines their lawyer after briefs cited 15 nonexistent cases it attributes to generative AI misuse

On 12 December 2025 the U.S. District Court for the District of Oregon dismissed with prejudice the claims of plaintiffs in a family dispute over their late mother's estate and family property, as a sanction for what the court called their misuse of generative artificial intelligence, and found their continual violations of the court's Local Rules an additional basis for the dismissal. Three of the plaintiffs' summary-judgment briefs cited fifteen nonexistent cases and fabricated quotations attributed to eight real authorities. The plaintiffs had said the inaccurate citations came from reliance on an automated legal citation tool. The court found that the plaintiffs shared responsibility with their lead lawyer and that one plaintiff, a frequent self-represented litigant, was likely the person who used AI to draft the briefs. It struck the briefs, ordered the lead lawyer to pay $15,500 to the court and awarded the defendants their fees. In March 2026 it set those fees at $94,704.38, ordering the lead lawyer to pay 85% and local counsel 15%. In June 2026 it denied the plaintiffs' motion to reconsider a later ruling for the defendants on a counterclaim.

Core + contextual relations Medium reported severity Lawsuit Dismissed

AI involvement supported · Causal attribution established · 3 sources, 1 underlying account · Added 15/10/2026

2025United StatesNiCE workforce management

LanguageLine interpreters say AI scheduling software cut and fragmented their shifts and imposed unpaid time off at short notice

Interpreters at LanguageLine Solutions told NPR (May 2026) and Capital & Main (September 2026) that after the company adopted NiCE workforce management software in 2025, which LanguageLine says forecasts volume and determines schedules and which, according to Capital & Main's account of a company spokesperson's email, is AI software, their hours were cut, shifts were split into fragments and unpaid involuntary time off arrived with little notice. NPR reports that one interpreter's LanguageLine income fell 18% from 2024 to 2025. LanguageLine attributes the disruption mainly to lower demand, acknowledged that schedules had been more unpredictable than normal, and says operations are back to normal.

Contextual tracker case Medium reported severity Media Coverage

AI involvement reported · Causal attribution disputed · 2 sources · Added 14/10/2026

24 Apr 2026United StatesUnidentified AI research tool

Alabama Supreme Court dismisses two siblings' family-trust appeal as a sanction after their lawyer admits using AI that produced fake citations

On 24 April 2026 the Supreme Court of Alabama dismissed an appeal by two siblings in a family dispute over living trusts because their lawyer, W. Perry Hall, had filed briefs in which most of the legal authorities were misquoted or did not exist. The court said they appeared to be AI hallucinations, and at a show-cause hearing in February 2026 Hall admitted that many authorities did not exist and that he had improperly used AI to obtain them. The court ordered Hall to pay the opposing party's fees and costs of $17,200 and double appeal costs, barred him from filing in the court without a co-signing attorney and referred him to the Alabama State Bar. It said the dismissal was imposed as a sanction because of the particularly egregious facts. One justice, concurring in part and dissenting in part, objected to dismissing the appeal as a sanction for the lawyer's conduct but would have affirmed the judgment against the clients on the merits.

Core + contextual relations Medium reported severity Regulatory Action

AI involvement supported · Causal attribution established · 1 source · Added 14/10/2026

3 Jun 2026United StatesUnidentified AI tool

Ninth Circuit fines and suspends two immigration lawyers over briefs with AI-hallucinated citations and denials of AI use; immigration board follows

On 3 June 2026 the US Court of Appeals for the Ninth Circuit fined immigration attorneys Mike Singh Sethi and William Rounds $2,500 each and suspended both from practice before the court for six months. Briefs filed in an asylum petition for review cited two cases that do not exist and attributed quotations to opinions that do not contain them. In a motion to correct, the attorneys called the errors typographical, and at oral argument Rounds twice said AI was not used. In their response to the court's order to show cause, they conceded that the errors were probably the product of unauthorised AI use by the firm's unlicensed brief writers and a failure to check citations. The court said the suspension was owed to their repeated failure of candour. The Board of Immigration Appeals then suspended Sethi from practice before the Board, the immigration courts and the Department of Homeland Security for six months, effective 13 June 2026, and designated that decision as a precedent on 1 October 2026.

Contextual tracker case Medium reported severity Regulatory Action

AI involvement supported · Causal attribution established · 2 sources · Added 14/10/2026

Event date unknownBrazilUnidentified facial recognition system

Police in Espírito Santo say a man photographed an 81-year-old's face, passed his bank app's facial recognition on his own phone and took R$6,080; arrested

Folha Vitória reported on 29 September 2026, citing the Espírito Santo Civil Police, that a 39-year-old man was arrested on 28 September on a preventive warrant after an inquiry into qualified theft by electronic fraud against an 81-year-old man in the north-west of the state. According to the police, the suspect, who worked as a security guard at a dance venue, invited the man to his home on the pretext of making a free-entry card, kept his bank card, obtained personal data and photographed his face. The police say he used the images to get past the facial recognition of the banking app and enable access to the account on his own phone, then reset security passwords, redeemed investments and made Pix transfers without the victim's knowledge, diverting R$6,080. The victim is described as illiterate. The police say the suspect had prior records and was serving a sentence under a progressive regime. Folha do ES and Tribuna Norte Leste carried the same police account but could not be read.

Contextual tracker case Low reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 1 source · Added 07/10/2026

11 Apr 2024United StatesFlock Safety license plate readers

Toledo, Ohio: police stopped a man's pickup at gunpoint in April 2024 after a Flock license-plate camera misread his plate as stolen, released a police dog that bit him, and charged him; prosecutors dropped the charges and he later settled a lawsuit for $35,000

On 11 April 2024 Toledo police officers stopped a pickup truck after a Flock license-plate camera alerted them to a stolen plate. According to the police report and body-camera footage reported by 13abc and ABC News, the camera had misread the plate, which was not stolen. Officers drew their guns, ordered the driver out and to the ground, and a K-9 handler released a police dog as he began to kneel. The driver told ABC News he was bitten seven times on his forearm and elbow, was traumatized and could not work; he was arrested and charged with obstruction, resisting arrest and, later, failure to comply. Prosecutors dropped all charges in August 2024. The department found the dog deployment within policy and reprimanded the officer who made the stop for failing to visually verify the plate against the reader's information. Business Insider reported in March 2026 that police records show the camera read a 7 on the plate as a 2, that the man lost feeling in his fingers, gave up his lawn-care business and forklift work, sold his truck and was evicted, and that he had sued the officer and the city and settled in October for $35,000.

Contextual tracker case High reported severity Lawsuit Settled

AI involvement supported · Causal attribution supported · 5 sources, 3 underlying accounts · Added 04/10/2026

3 Oct 2026Event location unknownOpenAI Help Center assistant

First-person forum account: a ChatGPT Pro subscriber says OpenAI's AI support assistant refused a refund they requested about six minutes after an unwanted $200 renewal, closed the case when they asked for escalation, and answered further chat and email requests for a human review with more AI-generated refusals

In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

12 Mar 2025 to 3 Apr 2025United StatesChatGPT

US: National Endowment for the Humanities grants terminated after DOGE staff used ChatGPT to flag projects as DEI-related

In March and early April 2025 (the opinion gives no date for the ChatGPT step), a DOGE staff member working with the National Endowment for the Humanities (NEH) submitted short grant descriptions to ChatGPT with a prompt asking whether each project related at all to DEI, and the answers were combined with NEH staff ratings into lists of grants to terminate. More than 1,400 NEH grants (over $100 million) were terminated in notices sent 1 to 3 April 2025. A federal district court found the mass termination unlawful in May 2026 and described the ChatGPT step in its findings. Seven individual grantees who sued report lost or interrupted funding for their research and writing projects. The opinion does not state whether ChatGPT reviewed those seven grants.

Contextual tracker case Medium reported severity

AI involvement supported · Causal attribution unclear · 4 sources, 2 underlying accounts · Added 29/09/2026

Event date unknownBrazilUnidentified facial recognition system

Serra, Espírito Santo: a personal trainer who swapped his motorcycle for what turned out to be a rented car was told to complete a facial-recognition check 'to transfer the car's title'; police say the biometric was then used to contract a vehicle financing in his name, leaving a loss above R$100,000 (suspect arrested 22 September 2026)

The Espírito Santo Civil Police (Defa, the fraud and forgery unit) said a 27-year-old man was arrested on a warrant in Serra on 22 September 2026, suspected of defrauding a personal trainer of more than R$100,000. According to the police, the suspect offered a car in exchange for the victim's motorcycle; during the negotiation he persuaded the victim to perform a facial-recognition procedure, saying it was needed to transfer the car's ownership; the biometric was later used to contract a vehicle financing in the victim's name without his authorisation, and weeks after the exchange the victim discovered that the car he had received did not belong to the suspect and was a rental. The loss, combining the motorcycle and the fraudulently contracted financing, exceeded R$100,000. The suspect, who police say had been arrested in São Paulo in July 2025 in a 'love scam' case, was taken to the Centro de Triagem at the Rodrigo Figueiredo da Rosa prison complex and remains at the disposal of the courts. The financing provider and the facial-recognition system are not identified, and the reports do not say how the captured biometric was used to pass the financing.

Contextual tracker case Medium reported severity Criminal Charges

AI involvement reported · Causal attribution alleged · 4 sources, 1 underlying account · Added 26/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 27/10/2026. Dataset available under CC BY 4.0.