1 May 2021BrazilUnidentified death-record matching system
A Brazilian federal judge in the 4th federal region ordered the social security institute (INSS) to pay a retiree R$3,917.67 in moral damages after finding that his pension had been stopped by a failure of the institute's artificial intelligence system, according to a Federal Regional Court of the 4th Region (TRF4) news item relayed by the Brazilian Institute of Social Security Law on 30 September 2022. The judge explained that the benefit was suspended automatically on 1 May 2021 by an artificial intelligence command that captured data from the death-records system (Sisobi), and that the data used, the person's name and mother's name, were not enough to prevent the wrongful cessation. The retiree said the pension was his only source of income; he asked for reactivation and sent a handwritten declaration, and although he showed in person that he was alive, the benefit was restored only in January 2022. The judge wrote that the AI 'proved inefficient or unintelligent' in this case and that the INSS made him wait 226 days. Arrears were also ordered paid. Whether the INSS appealed is not reported.
Contextual tracker case Medium reported severity Lawsuit Filed
AI involvement supported · Causal attribution established · 2 sources, 1 underlying account · Added 02/11/2026
Dec 2025 to Aug 2026United StatesPega Voice AI (reported)
Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026
Mar 2024 to May 2025United StatesOtter Notetaker
Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026
Aug 2017United StatesDraftKings and FanDuel apps
Christopher Evans (Philadelphia; complaint filed 24 July 2026 in the Philadelphia Court of Common Pleas) and Michael Santos (Coatesville, Chester County; complaint filed 29 July 2026 in the Chester County Court of Common Pleas) sued DraftKings and its Pennsylvania affiliate; Santos also sued FanDuel and its parents. Both product-liability complaints, filed by the same law firm, allege that the defendants' sports-betting, daily-fantasy and casino apps are designed to addict, and that the companies 'utilize the combination of advanced technology and artificial intelligence paired with the tracking of personalized user data to intentionally addict users', operating 'AI-powered engagement platforms' (pleaded on information and belief) and, per DraftKings' 10-K as quoted, 'data science and machine learning' recommendation engines. Evans pleads that since about August 2017 he wagered over US$2.1 million with net losses of about US$81,000, received constant targeted promotions and personalised push notifications and a VIP account manager, developed depression and anxiety and was formally diagnosed with depression in 2020, stopped going outside, fell into debt, had his vehicle repossessed and separated from his wife. Santos pleads over US$1.164 million wagered on DraftKings with net losses of about US$58,000 plus small FanDuel losses, targeted advertising and a VIP manager who kept offering bonus bets after he said he wanted to stop, maxed-out credit cards, the forced sale of his house, diagnoses of depression and anxiety, suicidal ideation, and self-exclusion with the Pennsylvania Gaming Control Board in 2023. Both cases were removed to the U.S. District Court for the Eastern District of Pennsylvania on 16 September 2026 (2:26-cv-07168 and 2:26-cv-07176). The allegations are untested.
Contextual tracker case High reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 4 sources · Added 20/09/2026