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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
8
Countries with reported events
3
Located 8 of 8 cases · 0 unknown
Languages in checked sources
2
Recorded for 8 of 8 cases

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

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8 of 1099 published cases

30 Apr 2024BraziliFood facial recognition check

Brasília labour court orders iFood to pay delivery worker who says its face check flagged his own photos as another person and got him banned; iFood appeals

A delivery worker in Brazil's Federal District who had worked for the iFood app for about three years says he was banned from the platform in April 2024 shortly after completing the app's daily facial recognition check. iFood support told him another person had tried to access his account; when he asked to see that person's photos, they were his own. G1 reports that the only difference from his registration photo was his hair, which he was growing out. In a judgment reported in June 2025, a Brasília labour judge, applying a default because iFood had not filed a defence in time, accepted as true that the contract was suspended through iFood's fault, that he suffered financial and psychological losses, and that the facial recognition tool had a racist failure, and ordered iFood to pay R$60,000 in moral damages. iFood denies that its facial recognition procedure analyses racial characteristics and has appealed. The account was restored during the case. No appeal ruling has been reported.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution supported · 3 sources · Added 27/10/2026

23 Feb 2024United KingdomMetropolitan Police live facial recognition

London: Met Police live facial recognition wrongly matched a man to his watchlisted brother; officers stopped him and he later received a settlement

On 23 February 2024 Shaun Thompson, a London community volunteer whom the 2026 judgment describes as 39, walked past a Metropolitan Police live facial recognition deployment near London Bridge station. The High Court records as not in dispute that the system detected a high level of facial similarity between images of him and the watchlist image of his brother, who was the subject of an outstanding arrest warrant, and generated an alert. According to the court's account, officers stopped, detained and questioned him and made him prove his identity, and when he declined to have his fingerprints taken he was threatened with arrest; he says the experience left him angry and distressed. Officers ended the engagement after checking police records about his brother, and he confirmed his identity with a passport photograph on his phone. Big Brother Watch, whose director was his co-claimant, says he was held for almost 30 minutes despite showing several identity documents. His judicial review claim about the stop, issued in May 2024, was withdrawn under a consent order agreed on 18 December 2024 on terms including a settlement sum paid to him. An amended challenge to the Met's revised live facial recognition policy of September 2024, brought with Big Brother Watch's director, was dismissed by the Divisional Court on 21 April 2026; the court said it was not judging the merits of the technology, and the claimants announced plans to appeal.

Contextual tracker case Medium reported severity Lawsuit Dismissed

AI involvement supported · Causal attribution established · 4 sources, 3 underlying accounts · Added 26/10/2026

13 Apr 2024BrazilUnidentified facial recognition system

Aracaju (Brazil): facial recognition falsely matched a football fan to a wanted man; police led him from the stands and the state suspended the system

During the half-time interval of the Sergipe state football championship final at the Batistão stadium in Aracaju on 13 April 2024, military police took a personal trainer from the stands to a police room after the stadium's facial recognition system flagged him as a man with an open arrest warrant; he was searched and questioned and released once police confirmed he was not the person sought (G1, his lawyer and the military police). Sergipe's governor publicly regretted 'the failure of the facial recognition tool' and suspended its use until a new protocol was adopted. In June 2024 the man sued the state for 550,000 reais in moral damages; the state argued that the Aracaju municipality, not the state, had contracted the system. In December 2025 the judge rejected that preliminary objection, according to Mangue Jornalismo, which read the court file. No final judgment is reported.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution supported · 3 sources, 2 underlying accounts · Added 24/10/2026

17 Sept 2023United StatesUnidentified facial recognition system

Reno casino's facial recognition wrongly matched a patron to a barred man and police jailed him for about eleven hours, his federal lawsuit alleges

Jason Killinger, a UPS truck driver, alleges in a federal civil-rights complaint filed in July 2025 that on 17 September 2023 the Peppermill Casino in Reno reported to police that its AI facial recognition software had identified him as a man barred from the casino months earlier. According to the complaint, casino security handcuffed him, and the responding Reno police officer, told the system had found a 100 percent match, did not examine his other identification and took him to jail as an unidentified person, where fingerprints confirmed who he was. The complaint says he was handcuffed for about four hours, starting in the casino security office, spent about eleven hours in police and jail custody, and was treated the next day for bruised wrists. According to the complaint, he was then charged with trespassing, and a prosecutor dismissed the charge without prejudice at the bench trial. Casino.org reports that he settled a suit against the casino. In March 2026 the court let him add the City of Reno and a municipal liability claim over facial recognition policies, but refused a new wrongful arrest claim against the officer on qualified immunity grounds. In September 2026 the ACLU, the ACLU of Nevada and the Innocence Project filed a proposed amicus brief supporting him. His September 2026 motion for partial summary judgment says a Reno police detective later concluded that the match was wrong and that he and the barred man were different people, and it cites a declaration by a former casino security officer, who worked there from about October 2024, that the system often alerted at 100 percent on the wrong people; in a declaration reported by Casino.org, the officer said he had never known the system to misidentify anyone. The case is ongoing.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 9 sources, 3 underlying accounts · Added 04/10/2026

14 Aug 2021 to 14 Mar 2024United StatesSt. Louis mugshot recognition (SMRT)

St. Louis County, Missouri: Christopher Gatlin was arrested in August 2021 after officers ran a grainy bus surveillance photo through a regional facial-recognition system and was held roughly 17 months (Post-Dispatch and Bloomberg Law: about two years) on a first-degree assault charge dismissed in March 2024; his federal civil-rights suit (filed January 2025) was amended in August 2026 to add Amazon Web Services, whose Rekognition technology the complaint says underpinned the match

Christopher Gatlin was arrested on 14 August 2021 for an assault at the St. Charles Rock Road MetroLink station after a joint St. Louis County and city team uploaded a grainy, blurry surveillance photograph from a bus into the St. Louis Mugshot Recognition Technology System, a facial-recognition tool that searches stored mug shots (more than 500,000 uploaded, the suit says per the Post-Dispatch; more than 250,000 per Biometric Update via Hoodline), and built the investigation around the resulting match together with a witness identification; he was charged with first-degree assault and held roughly 17 months (the Post-Dispatch says almost two years), a county judge suppressed the witness identification as unconstitutionally suggestive, and prosecutors dismissed the charges on 14 March 2024 (Post-Dispatch; Hoodline citing Biometric Update; Bloomberg Law). Gatlin sued St. Louis County, the City of St. Louis and named officers in the US District Court for the Eastern District of Missouri on 13 January 2025; on 15 October 2025 the court denied the city's motion to dismiss and granted a detective's motion only as to one count; on 13 August 2026 the court allowed a second amended complaint adding Amazon Web Services, which the complaint says supplied the Rekognition program the system used; the county, city and officers answered on 27 August 2026, AWS's response was extended to 21 September 2026 and on 17 September it moved for a further extension to 28 September (no ruling on the docket when read), and a jury trial is set for 1 November 2027 (CourtListener docket). Amazon told the Post-Dispatch that its terms of service prohibit the use of its facial recognition technology in criminal investigations and that it would fully investigate any information that emerges in the litigation. The ACLU lists Gatlin among fourteen people known to have been wrongfully arrested in the US because police relied on erroneous facial-recognition results.

Contextual tracker case High reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 5 sources · Added 26/09/2026

14 Jul 2025 to 24 Dec 2025United StatesClearview AI facial recognition (reported)

Tennessee grandmother Angela Lipps jailed five months on an AI facial-recognition misidentification; charges dismissed after bank records placed her 1,200 miles away

On 14 July 2025, U.S. Marshals arrested Angela Lipps, a 50-year-old Tennessee grandmother, at gunpoint at her home while she was babysitting four children, on a nationwide-extradition North Dakota warrant: West Fargo police's AI facial-recognition technology had tied her to bank-fraud surveillance of a woman using a fake U.S. Army military ID to withdraw tens of thousands of dollars. She fought extradition for about three months in a Tennessee jail, was booked into Cass County, North Dakota on 30 October 2025 on four counts of unauthorized use of personal identifying information and four counts of theft, and was released on 24 December after her bank records showed her more than 1,200 miles away in Tennessee; charges were dismissed without prejudice. Fargo's police chief acknowledged 'incorrect assumptions' linked to the AI identification; an email obtained by KVLY shows six Fargo detectives were notified of her arrest in July, nearly five months before the department says it knew she was in custody. She lost her home, her car and her dog; her attorneys are pursuing potential civil-rights claims, with no lawsuit filed as of 31 March 2026. On 15 September 2026 she filed a $10 million federal civil-rights suit in the District of North Dakota against the City of Fargo and the detective, alleging he relied on a flawed facial-recognition match and ignored exculpatory evidence.

Contextual tracker case High reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 5 sources, 3 underlying accounts · Added 15/09/2026

1 Aug 2024 to 1 Oct 2024United StatesFACES facial recognition

Florida: 93% facial-recognition hit led to Robert Dillon's arrest as an attempted child abductor; charges dropped, ACLU suit filed

In August 2024, Robert Dillon, a 52-year-old self-employed commercial crabber from the Fort Myers area, was arrested at his San Carlos Park home on a third-degree felony warrant for the attempted luring of a child at a Jacksonville Beach McDonald's in November 2023 — a crime he had no part in. The warrant rested on a 93%-confidence result from FACES, the Face Analysis Comparison and Examination System maintained by the Pinellas County Sheriff's Office, run against low-resolution cell-phone photos of a surveillance screen, plus a restaurant employee's photo-lineup identification. Dillon spent a night in jail and bonded out against his truck's title; prosecutors dropped the charges in October 2024 after work-alibi evidence, but it took about a year to expunge the arrest and remove his mugshot. In June 2026 the ACLU filed a federal lawsuit (M.D. Fla.) against Jacksonville Beach, the Jacksonville sheriff and the Pinellas County Sheriff's Office, calling Dillon one of at least 14 known wrongful arrests from police reliance on facial recognition since 2019.

Contextual tracker case Medium reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 3 sources · Added 15/09/2026

1 Oct 2024 to 1 Aug 2025United StatesUnidentified facial recognition system

Phoenix lawsuit alleges a facial-recognition lead contributed to a wrongful arrest

Javier Lorenzano Nunez was arrested in October 2024 for the 1998 murder of Sarah Carr after investigators ran the old suspect's MVD photo through facial recognition databases, got 250 possible matches and zeroed in on him — with Phoenix police publicizing the arrest in a press release and a special video. Charges were dismissed without prejudice in August 2025 after forensic evidence, including DNA and fingerprints, excluded him. His lawsuit alleges Phoenix police knew from a 2017 fingerprint analysis that his prints did not match, and ignored a 2007 Puerto Rico lead on the original suspect with the same name, date of birth and social security number. He spent nearly a year in jail. The federal suit against the Phoenix Police Department and the Maricopa County Attorney's Office alleges gross negligence, false arrest, false imprisonment and defamation.

Contextual tracker case High reported severity Lawsuit Filed

AI involvement supported · Causal attribution supported · 2 sources · Added 15/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 04/11/2026. Dataset available under CC BY 4.0.