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NOPE

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
1
Countries with reported events
—
Located 0 of 1 cases · 1 unknown
Languages in checked sources
1
Recorded for 1 of 1 cases
1Core concern
AI communicated, acted for, depicted or impersonated 0Contextual cases
AI made a decision or claim about someone

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

0cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 0cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

1 case without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

No known event years in this selection.

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1 of 1029 published cases

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Event date unknownEvent location unknownAirbnb AI Assistant (reported)

Airbnb host says AI support assistant said resubmitted refunds would replace the held one; three refunds totalling £358.63 went to the guest (first-person)

An Airbnb host posted on Reddit (r/airbnb_hosts, 1 June 2026) a transcript of a support chat with Airbnb's AI assistant. According to the post, the host had tried to give guests a goodwill refund of about one night after they reported a cracked bed frame, and the refund showed as on hold with a minimum-not-met message. The transcript shows the assistant saying no refund had been processed and recommending resubmission; when the host asked whether that could send the money twice, it replied that resubmitting would replace the pending request and that duplicate submissions are automatically rejected or overwritten. After two more attempts, including one at the exact nightly rate the assistant suggested, a human support agent said the guest had been refunded three times (£115, £120 and £123.63), that the payments could not be reversed directly, and that the host should file a claim asking the guest to return the excess. The host had wanted to give a single £100 gesture. The post does not report the outcome.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 30/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 30/10/2026. Dataset available under CC BY 4.0.