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NOPE

NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
2
Countries with reported events
—
Located 0 of 2 cases · 2 unknown
Languages in checked sources
1
Recorded for 2 of 2 cases
2Core concern
AI communicated, acted for, depicted or impersonated 0Contextual cases
AI made a decision or claim about someone

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

0cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 0cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

2 cases without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

No known event years in this selection.

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2 of 868 published cases

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Event date unknownEvent location unknownMeta AI support assistant (reported)

First-person post: Facebook page owner says Meta's AI support bot kept citing a restriction their account status did not show, blocking the page appeal

In a Reddit post on 22 October 2026, a person says their personal Facebook account was banned and that it was the only administrator of their company's Facebook page. Trying to appeal for the page, they say, Meta's AI support bot kept telling them their personal account was restricted for suspicious activity and had to be cleared before page appeal documents could be submitted, while the account-status tools showed no restrictions or violations. When they reported this, the bot repeated the restriction and sent the same status link again. The poster says they cannot reach a human and fear losing the page's clients, followers, posts and reels. Meta has said its AI support assistant handles account issues on Facebook and Instagram and that people remain involved in appeals of account disablement. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources · Added 23/10/2026

Event date unknownEvent location unknownCursor support bot (reported)

First-person post: Cursor subscriber says the company's AI support bot cancelled their prepaid annual plan when asked about a prorated refund

In a Reddit post on 22 October 2026, a subscriber to Cursor writes that they emailed Cursor's customer service asking whether a prorated refund was available for an annual subscription they had paid in full, and that the company's AI support bot, Sam, replied that it could not do that but could cancel the plan immediately. In a comment the poster quotes the bot saying it had cancelled the annual Pro subscription immediately, that Pro access had ended, and that the subscription did not meet refund eligibility requirements. The poster says the bot seems to have misunderstood the request, that the plan was downgraded to Free with more than six months left, that a request for a human produced a new ticket that never arrived, and that they would try a credit-card dispute. In April 2025 a Cursor co-founder wrote that the company used AI-assisted responses as the first filter for email support. No reply from Cursor staff appears in the thread. The account is uncorroborated.

Core concern Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 23/10/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.