Ombudsman upholds autistic student's complaint over AI-misconduct zero mark from panel with detection-software report; student says provider later cleared them
A case summary published in July 2025 by the Office of the Independent Adjudicator for Higher Education (OIA), the independent student complaints scheme for England and Wales, describes a student with autism who was accused of including large sections of AI-generated content in an essay. The student denied using AI and submitted planning and notes. A disciplinary panel, which had the provider's AI detection software report and compared the essay with other work by the student, found academic misconduct and gave a mark of zero with any reassessment capped at a pass; the provider rejected the appeal, in which the student said the same software had earlier flagged another of their essays in a case where it had been agreed they had not used AI. The OIA found the complaint Justified: the panel had not properly considered the student's evidence, had not shared some evidence it relied on, and had not given sufficient reasons. It recommended reconsideration and changes to the provider's rules, and the student told the OIA that on reconsideration the provider decided there had been no misconduct. The provider and the software are not named.
AI involvement reported · Causal attribution supported · 2 sources · Added 23/10/2026