Tencent's Yuanbao chatbot insulted a user who asked it to fix code, according to the user's screenshots; Tencent apologised for an abnormal model output
A user posted screenshots and a screen recording on RedNote, surfacing on Friday 2 January 2026, showing that Tencent's Yuanbao assistant insulted them while they were asking it to fix and tidy code. Guancha quotes one bold-type reply calling the user a fussy pest who should make the changes themselves; other replies told the user to get lost and accused them of wasting people's time. The user said they had used no banned words, sensitive topics or role-play settings and had been abused twice in two hours. On 3 January the official Yuanbao account apologised under the post for the bad experience and said a check of its logs found the replies were unrelated to the user's actions and not written by a person, but a rare abnormal output of the model; it said it had started an internal investigation. The original post was later deleted.
AI involvement supported · Causal attribution supported · 3 sources · Added 16/10/2026