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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
5
Countries with reported events
2
Located 3 of 5 cases · 2 unknown
Languages in checked sources
1
Recorded for 5 of 5 cases

1 case has no reviewed AI-to-person relation yet: 0 not yet reviewed and 1 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity MediumLow
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5 of 540 published cases

Oct 2026Event location unknownChatGPT (reported)

Patient reports a nurse was already recording with ChatGPT when they declined AI notes

In a public Reddit account, a patient says a nurse asked whether AI could take notes at a medical appointment. After the patient objected, the nurse picked up a phone that the patient described as showing ChatGPT already recording. The patient describes the recording as occurring without prior notice and says their objection was dismissed. In replies, the author says the phone had Chrome open to ChatGPT and recording had started when the nurse entered the room, before asking consent. This is an uncorroborated first-person account. It does not establish what was captured, whether anything was sent to a server, retained or used for training, or whether a law was broken. The clinic’s location, account type and response are unknown.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 3 sources, 1 underlying account · Added 06/10/2026

2 Aug 2020United StatesUnidentified license plate reader

Aurora, Colorado: police held a woman and four children at gunpoint in 2020 after a plate reader matched her SUV to a stolen motorcycle, The Denver Post reports

On 2 August 2020 Aurora police officers stopped an SUV they believed to be stolen, ordered the woman driving it and four children to lie on the ground at gunpoint, and handcuffed two of the children. The Denver Post reported that a license plate reader at an Aurora intersection had alerted police because the SUV had the same plate number as a stolen motorcycle from Montana, and that officers did not check the reading or the vehicle description. Prosecutors declined to charge the officers in January 2021 and called what happened unacceptable and preventable. The department said all officers were repeating training on license plate scanners. Sentinel Colorado reported that the department's system had flagged the SUV, which carried Colorado plates, and that the City of Aurora agreed in February 2024 to a $1.9 million settlement with the woman and the children to resolve a lawsuit over the officers' actions. One officer was suspended for 160 hours. The woman said the stop destroyed her mentally and that one of the children became withdrawn.

Contextual tracker case Medium reported severity Involving minors Lawsuit Settled

AI involvement reported · Causal attribution supported · 2 sources · Added 05/10/2026

3 Oct 2026Event location unknownOpenAI Help Center assistant

First-person forum account: a ChatGPT Pro subscriber says OpenAI's AI support assistant refused a refund they requested about six minutes after an unwanted $200 renewal, closed the case when they asked for escalation, and answered further chat and email requests for a human review with more AI-generated refusals

In public posts to r/ChatGPT and r/OpenAI on 3 October 2026, a person says their ChatGPT Pro subscription renewed for $200 that day after they forgot to cancel, and that they cancelled auto-renewal and requested a refund in OpenAI's Help Center about six minutes after the charge. They say the Help Center's AI assistant declined without giving a reason specific to their account, and that when they asked for escalation the chat showed that the case was closed. A second chat asking specifically for a human billing specialist produced the same refusal, they write, and two email requests, one with five redacted screenshots, received replies marked as generated with AI support. The poster acknowledges that OpenAI's seven-day refund policy is discretionary and conditional, and says the unresolved problem is that they received no case-specific explanation and no confirmed human review. OpenAI's handling is described only by the poster, and the account is uncorroborated.

Core + contextual relations Low reported severity

AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 04/10/2026

2026United KingdomFacewatch facial recognition

Chester: shopper told to leave a Home Bargains store as a shoplifter after being flagged on the Facewatch system, which Facewatch later said should not have held a record for the shopper

A 67-year-old shopper told the BBC and the Guardian that staff at a Home Bargains store in Chester told the shopper to leave in front of other people because the shopper had come up on the store's Facewatch system as a shoplifter. Facewatch later sent the shopper a photo with words saying items had been put into a bag and stolen. Facewatch said the shopper should not have been on its system and that the image and associated record were permanently removed. The Guardian reports that a subject access request showed the shopper had been incorrectly associated with a shoplifting incident on an earlier visit, and that Facewatch's chief executive attributed the three cases in the article, which include this shopper's, to human error in store processes. Home Bargains declined to comment. The shopper reports feeling physically sick and helpless. The Guardian reports that Home Bargains later offered an apology and a 100 pound voucher on condition of confidentiality, which the shopper declined. The year of the visit is inferred to be 2026 from the BBC report of 22 February 2026.

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution disputed · 3 sources, 1 underlying account · Added 29/09/2026

Nov 2025United StatesChatGPT

Prosecutor: judge used ChatGPT citations in Oklahoma custody order later vacated

In November 2025 Stephens County Associate District Judge Lawrence Wheeler issued an order in a child paternity and custody case that denied one parent's request for a psychological evaluation of the other parent and reprimanded the requesting parent's attorney 'for stooping to such frivolous trial tactics'. The attorney challenged the order at the Oklahoma Supreme Court in February 2026, telling the justices that it relied on two cases that do not exist; the challenge was dismissed in March after Wheeler vacated the order, and he is no longer on the case. According to a 17 August 2026 letter from the Stephens County district attorney, Wheeler told the Oklahoma State Bureau of Investigation that he used ChatGPT for research and wrote the order himself, and that at least two citations in it produced by ChatGPT do not exist. The mother in the case told News 9 that learning the order's citations were allegedly fabricated was alarming because it concerned the custody of a child. The attorney general's office declined criminal prosecution; judicial discipline remains possible.

Contextual tracker case Low reported severity Investigation Opened

AI involvement supported · Causal attribution supported · 4 sources, 1 underlying account · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 07/10/2026. Dataset available under CC BY 4.0.