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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

Explore incidents Our scope and evidence

In this selection

Published cases
3
Countries with reported events
1
Located 3 of 3 cases · 0 unknown
Languages in checked sources
1
Recorded for 3 of 3 cases
8Core concern
AI communicated, acted for, depicted or impersonated 3Contextual cases
AI made a decision or claim about someone

1 case has no reviewed AI-to-person relation yet: 1 not yet reviewed and 0 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

2cases with a recorded lawsuit outcome 0cases with a recorded regulatory response 0cases involving minors

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

When events happened

0 cases without a known event year

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

3 2025
Reported severity Low
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3 of 868 published cases

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Dec 2025 to Aug 2026United StatesPega Voice AI (reported)

U.S. Bank customers allege in a class action that Pega Voice AI transcribed and analysed their customer-service calls without consent

Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

1 Mar 2025 to 18 Nov 2025United StatesFireflies.AI meeting assistant (reported)

Illinois residents allege in lawsuits that Fireflies.AI's meeting assistant captured their voiceprints without notice or consent

Four Illinois residents who say they never had Fireflies accounts allege in four federal lawsuits, two of them later consolidated, that the Fireflies.AI meeting assistant, enabled by a colleague, boss or meeting organiser, recorded their voices in Zoom or Microsoft Teams meetings between March and November 2025, analysed their vocal characteristics to tell speakers apart and generated transcripts attributing statements to them, capturing voiceprints without telling them or obtaining written consent, in breach of the Illinois Biometric Information Privacy Act. One plaintiff dismissed her case without prejudice in March 2026; the California court stayed its case at both parties’ joint request in April 2026; Fireflies has moved to dismiss the consolidated Illinois case and does not concede that it collected biometric data about the plaintiffs.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 6 sources · Added 20/10/2026

1 Jul 2025 to 17 Dec 2025United StatesEightfold Match Score

US: two applicants sue Eightfold AI over 0-to-5 applicant scores used in hiring

Two job applicants filed a proposed class action on 20 January 2026 in California state court (removed to federal court on 2 March 2026) against Eightfold AI Inc. The complaint alleges that Eightfold's hiring tools collect applicant data and produce a 0-to-5 'Match Score' that employers use to rank candidates, without the notice, access and dispute rights the Fair Credit Reporting Act and a California statute require. One plaintiff says she applied to Microsoft in or around July 2025 and again in December 2025 and received an automated rejection two days after the first application. The other says she applied to PayPal in December 2025. Both say they were not interviewed or hired and believe Eightfold's tools played a role. Eightfold says it does not scrape social media and operates on data candidates or customers provide. The allegations are unproven and Eightfold filed a motion to dismiss (no ruling appears in the docket entries inspected).

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.