Dec 2025 to Aug 2026United StatesPega Voice AI (reported)
Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026
1 Mar 2025 to 18 Nov 2025United StatesFireflies.AI meeting assistant (reported)
Four Illinois residents who say they never had Fireflies accounts allege in four federal lawsuits, two of them later consolidated, that the Fireflies.AI meeting assistant, enabled by a colleague, boss or meeting organiser, recorded their voices in Zoom or Microsoft Teams meetings between March and November 2025, analysed their vocal characteristics to tell speakers apart and generated transcripts attributing statements to them, capturing voiceprints without telling them or obtaining written consent, in breach of the Illinois Biometric Information Privacy Act. One plaintiff dismissed her case without prejudice in March 2026; the California court stayed its case at both parties’ joint request in April 2026; Fireflies has moved to dismiss the consolidated Illinois case and does not concede that it collected biometric data about the plaintiffs.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 6 sources · Added 20/10/2026
2017United StatesWorkday applicant screening tools
Derek Mobley sued Workday in the US District Court for the Northern District of California, alleging that the company's algorithm-based applicant screening tools discriminated against him and other job applicants on the basis of race, age and disability. According to the court's summary of the complaint, Mobley alleges that since 2017 he applied to more than 100 positions with companies that use Workday's screening tools and was denied employment on every one, in one instance less than an hour after applying at 12:55 a.m. On 12 July 2024 the court dismissed the claims of intentional discrimination and allowed the disparate-impact claims to proceed. On 16 May 2025 it granted preliminary certification of a collective on the age-discrimination claim, by which time four further plaintiffs over forty had joined. The Black Information Network, citing Reuters, reported on 24 September 2026 that the plaintiffs had asked the court to certify a class action and that a hearing is set for 9 March 2027. Workday denies wrongdoing and says its customers control how applicants are sorted, reviewed and rejected. No court has ruled on whether the tools discriminated.
Contextual tracker case Medium reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 05/10/2026
16 Apr 2021United StatesFlock Safety license plate readers (reported)
At about 5:30 a.m. on 16 April 2021, according to a lawsuit reported by The Almanac, an automated license-plate reader in Atherton, California, misread the dirt-obscured plate of a driver's car, reading its letter H as M, and matched it to a reported stolen vehicle. Atherton police followed the car for several minutes without visually verifying the plate, then made a high-risk felony stop, ordering him at gunpoint to throw his keys out of the window, get out and lie on his stomach to be handcuffed. He sued three officers in 2022 for unreasonable seizure and excessive force; the officers denied the allegations and the injuries he claimed, and the case was settled on 16 March 2023 for $45,000. Business Insider, citing police records, reported in March 2026 that the misread came from a Flock camera and that officers noted the Flock cameras had misread the plate; an Atherton police commander said the plate was obstructed by dirt and that the town denies wrongdoing.
Contextual tracker case Medium reported severity Lawsuit Settled
AI involvement supported · Causal attribution supported · 2 sources · Added 04/10/2026
Mar 2024 to May 2025United StatesOtter Notetaker
Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.
Contextual tracker case Low reported severity Lawsuit Ongoing
AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026