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NOPE · AI and people

AI incidents

Reports of AI-related harm and adverse experiences affecting people’s safety, wellbeing, rights and livelihoods. Explore what happened and the evidence available.

NOPE’s core concern is when AI communicates with a person, acts on their behalf, or depicts or impersonates them. The tracker also records consequential decisions, claims and privacy harms involving AI. Each case needs a described connection between AI use and the harm, including private information recorded into or disclosed to an AI service. Each account is reviewed for publication; claims may remain uncorroborated or disputed. How we review and count cases

In this selection

Published cases
8
Countries with reported events
1
Located 8 of 8 cases · 0 unknown
Languages in checked sources
1
Recorded for 8 of 8 cases

2 cases have no reviewed AI-to-person relation yet: 2 not yet reviewed and 0 reviewed as unknown. Show these cases

These figures describe the cases collected by NOPE. Coverage varies with discovery, reporting and available evidence. They do not estimate how often AI-related harm occurs.

Response counts currently use each case’s principal recorded outcome. Further proceedings may be described in its account.

Cases in this selection, counted once in their first known event year. A series may continue beyond that year. Reporting and collection dates are excluded. NOPE has searched recent events more thoroughly than earlier years, so bar heights also reflect collection effort.

Reported severity MediumLow
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8 of 868 published cases

Dec 2025 to Aug 2026United StatesPega Voice AI (reported)

U.S. Bank customers allege in a class action that Pega Voice AI transcribed and analysed their customer-service calls without consent

Four U.S. Bank account holders in California, Massachusetts and Pennsylvania allege in a federal class action filed on 2 October 2026 that Pegasystems' Pega Voice AI, which they say U.S. Bank uses in its contact centres, transcribed their customer-service calls in real time, analysed them with natural language processing and generated suggestions to the agent, without their prior consent. They say they gave account numbers, a date of birth and a home address on the calls, made between about December 2025 and August 2026. The claims are allegations; The CourtListener index of the docket, checked on 21 October 2026, listed the summons as returned executed on 16 October and no response from Pegasystems.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026

1 Mar 2025 to 18 Nov 2025United StatesFireflies.AI meeting assistant (reported)

Illinois residents allege in lawsuits that Fireflies.AI's meeting assistant captured their voiceprints without notice or consent

Four Illinois residents who say they never had Fireflies accounts allege in four federal lawsuits, two of them later consolidated, that the Fireflies.AI meeting assistant, enabled by a colleague, boss or meeting organiser, recorded their voices in Zoom or Microsoft Teams meetings between March and November 2025, analysed their vocal characteristics to tell speakers apart and generated transcripts attributing statements to them, capturing voiceprints without telling them or obtaining written consent, in breach of the Illinois Biometric Information Privacy Act. One plaintiff dismissed her case without prejudice in March 2026; the California court stayed its case at both parties’ joint request in April 2026; Fireflies has moved to dismiss the consolidated Illinois case and does not concede that it collected biometric data about the plaintiffs.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 6 sources · Added 20/10/2026

2017United StatesWorkday applicant screening tools

Job applicant alleges Workday's AI applicant-screening tools rejected more than 100 of his applications on the basis of race, age and disability; a US federal court let disparate-impact claims proceed and preliminarily certified an age-discrimination collective

Derek Mobley sued Workday in the US District Court for the Northern District of California, alleging that the company's algorithm-based applicant screening tools discriminated against him and other job applicants on the basis of race, age and disability. According to the court's summary of the complaint, Mobley alleges that since 2017 he applied to more than 100 positions with companies that use Workday's screening tools and was denied employment on every one, in one instance less than an hour after applying at 12:55 a.m. On 12 July 2024 the court dismissed the claims of intentional discrimination and allowed the disparate-impact claims to proceed. On 16 May 2025 it granted preliminary certification of a collective on the age-discrimination claim, by which time four further plaintiffs over forty had joined. The Black Information Network, citing Reuters, reported on 24 September 2026 that the plaintiffs had asked the court to certify a class action and that a hearing is set for 9 March 2027. Workday denies wrongdoing and says its customers control how applicants are sorted, reviewed and rejected. No court has ruled on whether the tools discriminated.

Contextual tracker case Medium reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 3 sources, 2 underlying accounts · Added 05/10/2026

Jun 2026United StatesFlock Safety license plate readers

Plymouth, Minnesota: police boxed in and detained an automotive journalist and the journalist's wife for about an hour in June 2026 after Flock cameras matched a loaned Range Rover's plate to an incomplete stolen-plate entry

An automotive journalist for The Drive wrote that on a Sunday afternoon in late June four Plymouth police cars boxed in the Range Rover press vehicle the journalist was testing, in a Kohl's parking lot. Officers ordered the journalist and the journalist's wife out, patted the journalist down, questioned both and said the plates were stolen. According to the account, officers said they had tracked the vehicle for days through Flock license-plate cameras and acted on a camera alert that morning. The couple were released after about an hour, once the manufacturer explained that a similar plate had been reported stolen in California. In a follow-up, Flock's chief communications officer said the stolen plate had been entered without its two middle digits and that the system matched what it was asked to find. The spokesperson said an alert does not equal probable cause. The police chief acknowledged that officers did not get it right. A second journalist with a similar plate was later stopped in Nebraska.

Contextual tracker case Low reported severity Media Coverage

AI involvement reported · Causal attribution supported · 2 sources, 1 underlying account · Added 05/10/2026

16 Apr 2021United StatesFlock Safety license plate readers (reported)

Atherton, California: police stopped a driver at gunpoint in April 2021 and made him lie on his stomach to be handcuffed after a license-plate reader misread the letter H on his dirty plate as M and matched it to a stolen car; the town settled his lawsuit for $45,000 in 2023

At about 5:30 a.m. on 16 April 2021, according to a lawsuit reported by The Almanac, an automated license-plate reader in Atherton, California, misread the dirt-obscured plate of a driver's car, reading its letter H as M, and matched it to a reported stolen vehicle. Atherton police followed the car for several minutes without visually verifying the plate, then made a high-risk felony stop, ordering him at gunpoint to throw his keys out of the window, get out and lie on his stomach to be handcuffed. He sued three officers in 2022 for unreasonable seizure and excessive force; the officers denied the allegations and the injuries he claimed, and the case was settled on 16 March 2023 for $45,000. Business Insider, citing police records, reported in March 2026 that the misread came from a Flock camera and that officers noted the Flock cameras had misread the plate; an Atherton police commander said the plate was obstructed by dirt and that the town denies wrongdoing.

Contextual tracker case Medium reported severity Lawsuit Settled

AI involvement supported · Causal attribution supported · 2 sources · Added 04/10/2026

20 May 2026United StatesMeta internal AI systems (reported)

US: 26 Meta employees sue alleging an AI-assisted May 2026 layoff selection penalized workers on protected leave, Meta says people made the decisions

On 20 May 2026 Meta began notifying about 8,000 employees (roughly 10 percent of its workforce) that they had been selected for layoff. On 13 July 2026 twenty-six anonymous employees who had taken or requested medical, pregnancy, parental or family leave, or a disability accommodation, sued Meta in the US District Court for the Northern District of California. The complaint alleges, on information and belief, that Meta used internal AI-assisted systems (including the Metamate assistant, keystroke and activity monitoring, AI-token-usage dashboards and algorithmic performance ranking) to score, rank and select employees, and that these inputs could not accumulate during protected leave, so plaintiffs on leave were disproportionately selected. Meta says workforce decisions were made by people, not AI, and that no selection decision was made by AI. On 17 July 2026 the court denied a temporary restraining order, recording that the parties dispute whether Meta used AI in the terminations and finding serious questions on the merits but no shown likelihood of success. One plaintiff was voluntarily dismissed on 3 August 2026. The preliminary injunction motion was argued on 24 August 2026 and taken under submission. The plaintiffs are pursuing their merits claims in arbitration and the allegations are unproven.

Contextual tracker case Medium reported severity

AI involvement disputed · Causal attribution disputed · 10 sources, 5 underlying accounts · Added 29/09/2026

1 Jul 2025 to 17 Dec 2025United StatesEightfold Match Score

US: two applicants sue Eightfold AI over 0-to-5 applicant scores used in hiring

Two job applicants filed a proposed class action on 20 January 2026 in California state court (removed to federal court on 2 March 2026) against Eightfold AI Inc. The complaint alleges that Eightfold's hiring tools collect applicant data and produce a 0-to-5 'Match Score' that employers use to rank candidates, without the notice, access and dispute rights the Fair Credit Reporting Act and a California statute require. One plaintiff says she applied to Microsoft in or around July 2025 and again in December 2025 and received an automated rejection two days after the first application. The other says she applied to PayPal in December 2025. Both say they were not interviewed or hired and believe Eightfold's tools played a role. Eightfold says it does not scrape social media and operates on data candidates or customers provide. The allegations are unproven and Eightfold filed a motion to dismiss (no ruling appears in the docket entries inspected).

Contextual tracker case Low reported severity

AI involvement reported · Causal attribution alleged · 4 sources, 2 underlying accounts · Added 29/09/2026

Mar 2024 to May 2025United StatesOtter Notetaker

United States: seven people who say they had no Otter account allege its AI Notetaker recorded calls without consent; a judge let core privacy claims proceed

Seven people in California, Illinois and Washington state are suing Otter.ai in a consolidated class action in the Northern District of California. Each says another meeting participant used Otter's AI Notetaker on a Zoom or Microsoft Teams call they joined, and that Otter recorded, transcribed and stored their conversation without their consent; six of them date their calls between March 2024 and May 2025. They say they were not Otter account holders. The calls they describe include a medical consultation, meetings with a financial professional and work discussions. They allege that Otter keeps the recordings and uses them to train its speech-recognition models, that it captured voiceprints of the Illinois plaintiffs, and one of them says learning of the recording left him frustrated, embarrassed and stressed. On 13 August 2026 the court found that the alleged interception of private conversations was a concrete injury and let the federal wiretap, California eavesdropping and Illinois biometric claims proceed, while dismissing some claims. Otter's answer to the consolidated complaint, filed on 17 September 2026, says it lacks knowledge of the plaintiffs' experiences and denies the allegations.

Contextual tracker case Low reported severity Lawsuit Ongoing

AI involvement reported · Causal attribution alleged · 6 sources, 3 underlying accounts · Added 29/09/2026

Cases may have several effects and sources. Mixed accounts qualify when they include a reported harm or adverse experience. People are counted within individual cases where sources support a number; we do not publish a collection-wide total of distinct people.

A source’s existence, the experience it reports and AI’s causal role are separate questions. A lawsuit records allegations unless a subsequent finding establishes them.

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Last dataset update: 23/10/2026. Dataset available under CC BY 4.0.