Brazil: rural worker's retirement claim rejected through the Meu INSS app after the system reportedly recorded a wrong sex
In February (2025, inferred from the article date) a retirement claim filed through Brazil's Meu INSS social security app for a former sugarcane worker in northeast Brazil was rejected. Rest of World reported that the request was turned down because the system identified the claimant as a man. The claimant, who has chronic illnesses, is quoted saying the benefit is still denied despite complete documents, and Rest of World reports that minor errors in earlier claims through the app had led to numerous rejections. The retirement claim was approved in March after INSS directors corrected the mistake, which the claimant attributed to a contact at an agricultural workers' confederation. The INSS states that automated decisions follow specified legal criteria.
AI involvement reported · Causal attribution alleged · 2 sources, 1 underlying account · Added 29/09/2026