Teachers at UK training firm Multiverse say AI rating of their online lessons caused severe stress and led managers to question them
The Guardian reported on 28 September 2026 that teachers at Multiverse, a UK company that delivers apprenticeship training in computer and AI skills, said an AI monitoring system introduced in recent weeks had caused them severe stress. According to the report, the system analyses and scores transcripts of teachers' online classroom sessions, tags each instructor with a risk status and a percentage confidence score, writes comments on their work and alerts managers when it suspects something is wrong. Teachers who spoke to the Guardian anonymously said the AI monitoring had led managers to pull them up for suspected digressions when they were answering students' questions, that they now felt under continuous scrutiny for several hours a day, and that some staff were on edge, losing sleep and seeking therapy. Multiverse said the AI does not replace human judgment, that only human managers write performance reviews, that the system's most consequential action is to recommend a human review of a session, and that its introduction was announced in advance; it did not directly address the complaints about stress. The accounts are the teachers', relayed by one newspaper.
AI involvement reported · Causal attribution alleged · 1 source · Added 21/10/2026