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UK OSA

Online Safety Act 2023

One of the most comprehensive platform content moderation regimes globally. Creates specific duties around suicide, self-harm, and eating disorder content for children with 'highly effective' age assurance requirements.

Jurisdiction

United Kingdom

Enacted

Oct 26, 2023

Effective

Oct 26, 2023

Enforcement

Ofcom

Phased enforcement through 2026

legislation.gov.uk

Why It Matters

Most explicit regulation of mental health content globally. Suicide, self-harm, and eating disorders are "primary priority" content requiring prevention, not just mitigation. AI chatbots that enable content sharing between users are explicitly in scope.

Recent Developments

Feb 2025: Ofcom open letter clarified AI chatbot scope — services are in scope if they enable user-to-user content sharing or search multiple websites; pure 1-to-1 AI companions without these features may fall outside OSA, and the government has signalled possible changes to close this gap. SI 2025/1352 (Oct 21, 2025; in force Jan 8, 2026) added cyberflashing and encouraging/assisting serious self-harm (OSA s.184) as priority offences. Super-complaints regime entered force Jan 1, 2026. First enforcement: 4chan fined GBP 20,000 (Oct 2025) for failing to respond to info requests; 76+ active investigations including suicide forums (first launched Apr 9, 2025). Feb 2026: Ofcom opened a formal investigation into X over Grok AI generating non-consensual sexualised imagery. Key limitation: the OSA does not yet cover standalone AI chatbots — only platforms hosting user-generated content (the standalone-chatbot gap is tracked separately under the Crime and Policing Bill extension). 2026 illegal-content code amendments (s.43 process): (1) an intimate-image-abuse / hash-matching amendment adding recommendation ICU C14 (perceptual or cryptographic hash matching) for user-to-user and search services was submitted to the Secretary of State on 15 May 2026 and laid before Parliament on 1 June 2026; it applies to large or high-risk services (regulated-pornography hosts, 700k+ UK MAU, or file-storage/sharing services), not standalone AI chatbots; (2) a separate No. 2 amendment adding crisis-response measures (ICU C15/C16) for terrorism-related illegal harm was submitted to the Secretary of State on 12 June 2026. Under s.43 each draft has a 40-day Parliamentary scrutiny period from laying; absent objection Ofcom then issues the code, which comes into force 21 days after issue. For the 1 June amendment the 40-day period runs to about 11 July 2026, so realistic in-force is late July/August 2026 — NOT 22 June 2026 (an earlier note miscounted 21 days from the laying date rather than from issue). Final decisions on the full additional-measures package are planned for Autumn 2026. Separately, Ofcom anticipates publishing the register of categorised services in July 2026, triggering Category 1/2A/2B additional duties (risk-assessment records about Oct 2026; published summaries about Nov 2026) and a consultation on further categorised-service duties. Sources: gov.uk OSA draft amendments to the illegal content codes of practice; Ofcom Important dates for Online Safety compliance. Update 20 September 2026: Ofcom published the register of categorised services and the list of emerging Category 1 services on 10 July 2026 (register page first published 30 June 2026; register PDF dated 10 July 2026), so the Category 1, 2A and 2B additional duties are now in effect; Ofcom's illegal-content-duties guidance (last updated 25 June 2026) expects Category 1 and 2A providers to supply their latest risk-assessment records by October 2026 and to publish risk-assessment summaries by November 2026 (verified from archived copies of the Ofcom pages; ofcom.org.uk refuses direct requests from this network). Update 27 September 2026: Ofcom's 10 September 2026 press release ('Ofcom to crack down on spread of illegal intimate images and deepfakes') states that by 30 September 2026 online platforms should have hash matching in place to detect and prevent sharing of illegal intimate images, including explicit AI-generated deepfakes, or prove that their systems curb the spread by equally effective means; Ofcom opened an enforcement programme on the measure the same day and partnered with SWGfL (StopNCII.org). Ofcom also said it will consult by the end of 2026 on amending the Illegal Harms Codes for the statutory 48-hour takedown requirement for non-consensual intimate images, and opened a call for evidence on its women-and-girls guidance closing 6 November 2026. Source: Ofcom press release of 10 September 2026 as republished on wired-gov.net (ofcom.org.uk not reachable from the checking host). Update 18 October 2026: on 6 October 2026 Ofcom opened an investigation into whether Meta carried out suitable and sufficient illegal-content and children's risk assessments before launching Instagram Instants (Ofcom news item read from an archived copy in the 11 October 2026 sweep). On 15 October 2026 Ofcom reported that X's first quarterly report on hate and terror content falls within its May 2026 commitments while effectiveness concerns remain; that its Grok investigation now concentrates on X's illegal-content and complaints duties after X fixed gaps in restricting age-gated pornography; and that, because standalone chatbots fall outside the Act, SpaceXAI (formerly xAI) agreed to block UK users from pornographic image generation in standalone Grok and to stop its companion chatbots, including 'Ani', from sexually explicit conversations with UK users (Ofcom update as republished on wired-gov.net).

At a Glance

Applies to

Online PlatformSocial PlatformChatbot Service

Who Must Comply

  • User-to-user services
  • Search services
  • Services likely accessed by children

Safety Provisions

  • Primary priority content for children: must PREVENT access to suicide, self-harm, eating disorder content
  • New criminal offense (Section 184): encouraging serious self-harm
  • Risk assessments required for illegal content and children's access
  • Recommender systems must exclude harmful content from children's feeds
  • Services must use "highly effective" age assurance

Exemptions

1-to-1 AI Companion (No User Content Sharing)

Pure 1-to-1 AI chatbot where provider controls output and no content is shared between users.

  • • Provider controls AI output (not user-generated)
  • • No user content shared with other users
  • • No public characters or shared chats
  • • No user-to-user features

Compliance & Enforcement

Key Dates

Mar 17, 2025

Illegal content safety duties enforceable

Jul 25, 2025

Child protection safety duties enforceable

Jul 10, 2026

Ofcom published the register of categorised services and the list of emerging Category 1 services (page first published 30 June 2026; register PDF dated 10 July 2026), bringing the Category 1, 2A and 2B additional duties into effect

Sep 30, 2026

Date by which Ofcom states in-scope user-to-user services should have hash matching in place to detect and prevent sharing of non-consensual intimate images (including explicit AI-generated deepfakes), or be able to show equally effective alternative measures; Ofcom's enforcement programme on this measure was opened 10 September 2026

Oct 1, 2026

Ofcom expects Category 1 and 2A providers to supply copies of their latest illegal-content and children risk-assessment records, or confirm Ofcom already holds up-to-date records, by October 2026 (Ofcom guidance allows at least three months after register publication; the statutory duty is to supply records as soon as reasonably practicable after making or revising them)

Nov 1, 2026

Ofcom expects Category 1 and 2A providers to publish summaries of the findings of their latest risk assessments by November 2026 (Category 1 in terms of service, Category 2A in a publicly available statement)

Penalties

£18M or 10% revenue (whichever higher); criminal liability

Criminal liability

View on map

United Kingdom

Focus Areas

Mental health & crisis
Child safety
Algorithmic accountability
Active safeguards required

Cite This

APA

United Kingdom. (2023). Online Safety Act 2023.

Related Regulations

Enacted UK

UK AI Chatbot OSA Extension

Section 248 of the Crime and Policing Act 2026 confers a delegated power to bring standalone and generative AI chatbot providers (ChatGPT, Grok, Gemini, etc.) within scope of Online Safety Act illegal-content duties - the mechanism to close the loophole where AI-only chatbots fell outside the OSA. The substantive duties on AI chatbots await secondary legislation.

In Effect MX

MX Safe Digital Environments Decree

Mexican presidential decree, binding nationwide, that prohibits digital platforms from giving children and adolescents access to, exposure to or recommendations of seven listed content categories, including suicide, self-harm and eating disorders, and requires age assurance beyond self-declaration, parental supervision tools, strictest-by-default settings for new accounts, periodic risk assessments and a 24/7 law-enforcement contact point.

In Effect AU

AU Online Safety Act

Grants eSafety Commissioner powers to issue removal notices with 24-hour compliance. Basic Online Safety Expectations (BOSE) formalize baseline safety governance requirements.

In Effect IE

Ireland OSMR

Establishes Coimisiún na Meán (Media Commission) with binding duties for video-sharing platforms. One of the cleaner examples of explicit self-harm/suicide/eating-disorder content duties in platform governance.

In Effect GB

Ofcom Children's Codes

Ofcom codes requiring user-to-user services and search services to protect children from harmful content including suicide, self-harm, and eating disorder content. Explicitly covers AI chatbots that enable content sharing between users. Requires detection technology, content moderation, and recommender system controls.

In Effect BR

Brazil ECA Digital

Comprehensive child digital safety law applying to any IT product or service directed at or likely to be accessed by minors in Brazil, with extraterritorial reach.

Last updated October 18, 2026. Verify against primary sources before relying on this information.