{"meta":{"exportedAt":"2026-11-04T11:12:41.030Z","formatVersion":2,"selection":{"q":"undisclosed-ai","system":"","harm":"","context":"","country":"","role":"","relation":"","evidence":"","year":"","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":2,"coverage":{"cases":2,"countries":1,"languages":1,"unknownLocation":1,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":0,"minors":0,"coreRelations":1,"contextualRelations":0,"mixedRelations":0,"unknownRelations":1,"relationPending":0,"relationUnknown":1},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2026-patient-says-ultrasound-providers-ai-phone-agent-not-disclosed-as-ai-called-to-book-a-test-their-doctor-had-not-ordered-first-person","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'An AI agent (who I did not know was an AI agent) called me today to schedule a test my doctor did not order'","relation":"supports","source_id":"s1"}],"assertion":"The poster says an AI agent, which they did not know was an AI agent, called them on 2 November 2026 to schedule a test their doctor had not ordered.","causal_attribution":"Poster's account; the poster identifies the caller as an AI agent on the strength of the receptionist's remark (c3)."},{"id":"c2","status":"reported","evidence":[{"locator":"'I just got a call from one of your employees saying I need a different test and she had my address and insurance provider wrong'","relation":"supports","source_id":"s2"},{"locator":"'Got my insurance and address wrong, also! Billing a nightmare.'","relation":"supports","source_id":"s1"}],"assertion":"The poster says the caller told them they needed a different test, had their address and insurance provider wrong, and did not know whether any of it was covered.","causal_attribution":"Poster's account of what the caller said."},{"id":"c3","status":"reported","evidence":[{"locator":"'oh yeah that’s our AI agent Vivian. She gets confused!'","relation":"supports","source_id":"s2"}],"assertion":"The poster says that when they called the ultrasound provider, the receptionist said the caller was the provider's AI agent, named Vivian, and that it gets confused.","causal_attribution":"The receptionist's identification, as relayed by the poster, is the only basis for the AI attribution."},{"id":"c4","status":"reported","evidence":[{"locator":"'Vivian did not disclose she was an AI agent.' | 'we have your insurance as Blue Cross?” I said that’s wrong.' | 'She then asked for my insurance info.' | 'I said it’s already in your system' | 'let me transfer you to the front desk'","relation":"supports","source_id":"s3"}],"assertion":"The poster says the agent did not disclose it was an AI agent, stated the wrong insurer, asked for their insurance information and, told it was already on file, said it could not access that and offered a transfer to the front desk.","causal_attribution":"Poster's account of the conversation."},{"id":"c5","status":"reported","evidence":[{"locator":"'Again, I wasn’t told it was as an AI automated call trying to schedule me.' | 'The AI was posing as a human who had spoken to my doctor and was asking for my insurance policy.' | 'I just want people to know what is happening because I was shocked.'","relation":"supports","source_id":"s4"}],"assertion":"The poster says they were not told the call was an automated AI call, that the AI presented itself as a human who had spoken to their doctor while asking for their insurance policy, and that they were shocked.","causal_attribution":"Poster's account and reaction."}],"effects":[{"label":"told by an undisclosed AI caller that they needed a test their doctor had not ordered (poster's account)","claim_id":"c2","direction":"negative"},{"label":"shock at an AI call presented as a human employee asking for insurance details (poster's account)","claim_id":"c5","direction":"negative"}],"sources":[{"id":"s1","url":"https://bsky.app/profile/did:plc:2darfo36xds4oznvip7x2ux7/post/3mzeccicda22m","kind":"social_media_post","access":"read","language":"en","translation_note":"Read in English by the research agent (an AI) on 2026-11-03 through the public Bluesky API (app.bsky.feed.getPostThread and getAuthorFeed, HTTP 200), including the replies; no translation and no human reviewer. The URL uses the account DID; the author's handle and name are not recorded. Root post 21:45 UTC 2 Nov 2026 with 38 replies, one of them by the author.","independence_group":"bluesky-patient-ai-scheduling-call-poster"},{"id":"s2","url":"https://bsky.app/profile/did:plc:2darfo36xds4oznvip7x2ux7/post/3mzedb74fl22m","kind":"social_media_post","access":"read","language":"en","translation_note":"Read in English by the research agent (an AI) on 2026-11-03 through the public Bluesky API (app.bsky.feed.getPostThread and getAuthorFeed, HTTP 200), including the replies; no translation and no human reviewer. The URL uses the account DID; the author's handle and name are not recorded. Quote post by the same account, 22:02 UTC 2 Nov 2026, with about 190 replies.","independence_group":"bluesky-patient-ai-scheduling-call-poster"},{"id":"s3","url":"https://bsky.app/profile/did:plc:2darfo36xds4oznvip7x2ux7/post/3mzee27cj3c2m","kind":"social_media_post","access":"read","language":"en","translation_note":"Read in English by the research agent (an AI) on 2026-11-03 through the public Bluesky API (app.bsky.feed.getPostThread and getAuthorFeed, HTTP 200), including the replies; no translation and no human reviewer. The URL uses the account DID; the author's handle and name are not recorded. Quote post by the same account, 22:16 UTC 2 Nov 2026.","independence_group":"bluesky-patient-ai-scheduling-call-poster"},{"id":"s4","url":"https://bsky.app/profile/did:plc:2darfo36xds4oznvip7x2ux7/post/3mzee6phq4s2m","kind":"social_media_post","access":"read","language":"en","translation_note":"Read in English by the research agent (an AI) on 2026-11-03 through the public Bluesky API (app.bsky.feed.getPostThread and getAuthorFeed, HTTP 200), including the replies; no translation and no human reviewer. The URL uses the account DID; the author's handle and name are not recorded. Quote post by the same account, 22:19 UTC 2 Nov 2026.","independence_group":"bluesky-patient-ai-scheduling-call-poster"}],"version":1,"ai_roles":["institutional_use"],"contexts":["health"],"unknowns":["Which provider and vendor operated the agent, and which test it proposed.","Whether the poster gave any insurance information and whether the address and insurance records were corrected.","Whether the billing problem the poster mentions has occurred or is anticipated.","Whether the provider has responded or changed how the agent identifies itself."],"geography":{"basis":"The posts give no place for the provider, the call or the poster, so no country is recorded.","court_countries":[],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published under the public-forum rule as a concrete, dated first-person account of an AI phone agent that, without disclosing it was an AI, told a patient they needed a test their doctor had not ordered and used wrong insurance and address details. The AI identification is the provider receptionist's, as the poster relays it; the account is uncorroborated and the provider is unnamed.","reviewed_on":"2026-11-04"},"ai_involvement":{"basis":"The poster says the provider's phone agent called them, said they needed a test their doctor had not ordered, stated the wrong insurer and address and asked for their insurance details, and replied to their objections by saying it could not access the records and offering a transfer; the provider's receptionist, as the poster reports, identified the caller as \"our AI agent Vivian\". The exchange answered the poster's statements in conversation. No recording, vendor or provider statement is available, so the AI identification rests on the receptionist's remark as relayed.","status":"reported"},"person_relations":["communicated_with"]},"name":"Patient says an ultrasound provider's AI phone agent, not disclosed as AI, called to book a test their doctor had not ordered (first-person)","summary":"In Bluesky posts on 2 November 2026, a patient says a caller presenting as a human employee phoned that day to schedule a test their doctor had not ordered, said they needed a different test, had their address and insurer wrong and did not know whether any of it was covered. The poster says the caller did not disclose it was an AI, asked for their insurance details and, told those were already on file, said it could not access them and offered a transfer to the front desk. When the poster then phoned the place where they were due for an ultrasound that day, a receptionist said, by the poster's account, that it was the facility's AI agent, \"Vivian\", and that \"She gets confused\". The poster says they were shocked. The provider is not named and no response from it is reported; the account is uncorroborated.","incidentDate":"2026-11-02","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"single_interaction","reportedDate":"2026-11-02","aiSystem":"An AI phone agent, called \"Vivian\" by the facility's receptionist according to the poster, that an ultrasound provider used for outbound scheduling calls; vendor and model not stated","aiProduct":"Unidentified AI phone scheduling agent","severity":"low","verificationStatus":"unverified","harmCategories":[],"harmOutcomes":["psychological_distress"],"harmOutcomeSummary":"The poster says an undisclosed AI phone agent told them they needed a test their doctor had not ordered, had their insurer and address wrong and asked for insurance details, that they then phoned the provider and were told by the receptionist, as they report, that it was the facility's AI agent, and that they were shocked (first-person account, uncorroborated).","frameworkFacets":[],"pathwayDirection":"inward","causationStatus":"alleged","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person: the poster, whom the AI agent called.","victimAgeRange":"unknown","platformType":"agent","outcomeStatus":"unknown","primarySourceUrl":"https://bsky.app/profile/did:plc:2darfo36xds4oznvip7x2ux7/post/3mzeccicda22m","primarySourceLabel":"Bluesky post by a patient on AI errors in their medical care, with replies, 2 Nov 2026","firstPublishedAt":"2026-11-04T03:01:13.867081+00:00","updatedAt":"2026-11-04T03:01:13.867081+00:00","scopeVersion":"facts-v3","tags":["first-person","bluesky","ai-voice-agent","health","appointment-scheduling","undisclosed-ai"]},{"id":"2026-dartmouth-provost-resigns-after-college-review-finds-undisclosed-ai-use-in-published-writing","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'An investigation by The Dartmouth of academic articles and opinion pieces published by Provost Santiago Schnell in 2026 found a median “AI-written” text percentage of 96% using artificial intelligence detector Pangram.'; 'identified a column by Schnell as “100% AI-written.”'","relation":"supports","source_id":"s6"},{"locator":"'The controversy surrounding Schnell’s AI use started in August when Semafor published an investigation showing that the AI detector Pangram flagged an editorial he wrote for The Washington Post as at least 80 percent AI generated.'","relation":"supports","source_id":"s4"}],"assertion":"Semafor and The Dartmouth reported in August and September 2026 that the AI detector Pangram flagged the provost's 2026 writing, including a Washington Post column, as AI-written.","causal_attribution":"Background to the review; the detector scores are the outlets' tests and were not used by the committee."},{"id":"c2","status":"documented","evidence":[{"locator":"'On September 25, 2026, President Beilock convened the Advisory Committee to review Provost Schnell’s AI use in his academic publications and public writings.'; 'The Committee did not use Pangram or other AI tools when determining whether and to what extent Provost Schnell used AI'","relation":"supports","source_id":"s2"}],"assertion":"On 25 September 2026 the president convened an independent advisory committee to review the provost's AI use; the committee did not use Pangram or other AI tools in its findings.","causal_attribution":"Established by the committee's own report."},{"id":"c3","status":"documented","evidence":[{"locator":"'The Committee has determined that the Provost used Dartmouth’s enterprise AI tool, Claude, logs of which the Committee reviewed, to substantially edit his research manuscript, troubleshoot errors in computer code, and generate figures for his publication following the receipt of major revisions from peer reviewers.'; 'the Provost did not, upon request, provide logs of his use of personal LLM accounts that he used for his academic and public writings.'","relation":"supports","source_id":"s2"}],"assertion":"The committee found from his Dartmouth Claude logs that he used Claude to substantially edit a research manuscript, troubleshoot code and generate figures after peer review, without the AI disclosure the journal required, and that he did not provide logs of his personal LLM accounts.","causal_attribution":"The committee's finding, documented by its report; the underlying logs were not published in full."},{"id":"c4","status":"documented","evidence":[{"locator":"'this Advisory Committee finds that the Provost used AI to meaningfully alter his writing in violation of at least one publication’s AI use and/or disclosure requirement, failed to disclose his use of AI in clear violation of a national newspaper’s stated policy, was not forthcoming about his AI use'; 'nor recommending any related disciplinary action.'","relation":"supports","source_id":"s2"}],"assertion":"The committee concluded that he used AI to meaningfully alter his writing in violation of at least one publication's requirement, failed to disclose AI use against a national newspaper's policy, was not forthcoming, and fell short of Dartmouth standards, while not recommending disciplinary action.","causal_attribution":"The committee's conclusions as stated in its report."},{"id":"c5","status":"documented","evidence":[{"locator":"'Out of respect for his colleagues and the institution, Santiago has resigned as provost and is leaving the university. This was his decision.'","relation":"supports","source_id":"s1"}],"assertion":"He resigned as provost and is leaving the university; the president says the decision was his.","causal_attribution":"Established by the president's own statement; the link to the review is the statement's own sequence."},{"id":"c6","status":"reported","evidence":[{"locator":"'His resignation comes less than two weeks before he was set to face a no-confidence vote from faculty leaders.'","relation":"supports","source_id":"s4"}],"assertion":"The resignation came less than two weeks before he was due to face a faculty no-confidence vote.","causal_attribution":"Single outlet; the vote is not described in the other sources read."},{"id":"c7","status":"reported","evidence":[{"locator":"'Schnell said he used artificial intelligence for “making writing processes more efficient,” but that AI was not a “substitute” for his own “intellectual judgment or authorship.”'","relation":"supports","source_id":"s6"},{"locator":"'Although Schnell admitted to using AI to assist in writing the articles, he told the student newspaper that it didn’t “substitute” for his “research, intellectual judgment or authorship.”'","relation":"supports","source_id":"s4"}],"assertion":"He has said that he used AI to assist his writing but that it did not substitute for his research, judgment or authorship.","causal_attribution":"His own account, relayed from one interview with the student newspaper; counterevidence to the scale of AI use."}],"effects":[{"label":"Provost resigned and is leaving the college after the review of his AI use","claim_id":"c5","direction":"negative"}],"sources":[{"id":"s1","url":"https://president.dartmouth.edu/news/2026/10/update-provost-review","kind":"official_statement","access":"read","language":"en","translation_note":"Read in English on 2026-10-29 (HTTP 200). The president's statement announcing the resignation and the report.","independence_group":"dartmouth-president-2026-10-28"},{"id":"s2","url":"https://president.dartmouth.edu/sites/president/files/2026-10/Advisory%20Committee%20Report%20to%20President%202026-10-27.pdf","kind":"institutional_report","access":"read","language":"en","translation_note":"Read in English on 2026-10-29 (PDF, HTTP 200, all eight pages). The committee's own findings; it quotes the provost's prompts to Claude and his emails.","independence_group":"dartmouth-advisory-committee-report-2026-10-27"},{"id":"s3","url":"https://www.thedartmouth.com/article/2026/10/weaverbell-klee-sharma-santiago-schnell-resigns-as-provost-of-the-college","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-10-29 (HTTP 200). Student newspaper report on the resignation and the committee report.","independence_group":"the-dartmouth-2026-10-28"},{"id":"s4","url":"https://www.insidehighered.com/news/governance/executive-leadership/2026/10/28/dartmouth-provost-resigns-over-ai-use","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-10-29 (HTTP 200). Relies on the president's memo, the committee report and earlier reporting.","independence_group":"inside-higher-ed-2026-10-28"},{"id":"s5","url":"https://vnews.com/2026/10/28/dartmouth-provost-resigns-ai-misconduct/","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-10-29 (HTTP 200). Local newspaper report relying on the president's email and the committee report.","independence_group":"valley-news-2026-10-28"},{"id":"s6","url":"https://www.thedartmouth.com/article/2026/09/schnell-ai-writing","kind":"news_report","access":"read","language":"en","translation_note":"Read in English on 2026-10-29 (HTTP 200). The student newspaper's own Pangram test of the provost's writing and his response.","independence_group":"the-dartmouth-pangram-2026-09-21"}],"version":1,"ai_roles":["own_use"],"contexts":["work","education"],"unknowns":["What his personal LLM accounts were used for: he did not provide their logs to the committee.","Whether he would have been removed had he not resigned: the committee recommended no disciplinary action and the no-confidence vote did not take place.","How much of the published text the AI tools produced: the committee relied on the logs it could read, and the Pangram scores reported by outlets are detector estimates."],"geography":{"basis":"The review and resignation took place at Dartmouth College in Hanover, New Hampshire (Valley News dateline HANOVER, president's statement). His own country of residence is not used.","court_countries":[],"event_countries":["US"],"affected_person_countries":[]},"publication":{"basis":"Published as a consequential response: the college's own committee report documents his Claude use and undisclosed AI use in published writing, and the president's statement records his resignation the next day. His account that AI did not replace his judgment, and the committee's statement that it recommended no discipline, are recorded.","reviewed_on":"2026-10-29"},"ai_involvement":{"basis":"Consequential response: the harm is the college's response to the provost's own use of AI in published writing. The committee report quotes his prompts to Dartmouth's enterprise Claude and finds he used it to substantially edit a manuscript, troubleshoot code and generate figures without the disclosure the journal required, and the president announced his resignation the day after the report. No source says an AI output was itself the cause of an adverse decision about him, so no relation is recorded; the Pangram detector scores that started the controversy were not used by the committee.","status":"reported"},"person_relations":["unknown"]},"name":"Dartmouth provost resigns after a faculty-led review of his Claude logs finds undisclosed AI use in published writing","summary":"Santiago Schnell, provost of Dartmouth College in Hanover, New Hampshire, resigned and is leaving the college, President Sian Leah Beilock announced on 28 October 2026. The announcement followed the report of an advisory committee she had convened on 25 September after Semafor and the student newspaper The Dartmouth reported that the AI detector Pangram flagged his 2026 op-eds and articles as AI-written. The committee did not use Pangram. Drawing on his Dartmouth Claude enterprise logs and his emails, it found that he used AI to meaningfully alter his writing in violation of at least one publication's AI disclosure requirement, failed to disclose ChatGPT use in a Washington Post column against the newspaper's policy, and was not forthcoming about his AI use. The committee said it was not recommending disciplinary action, and the president said the resignation was his decision. Inside Higher Ed reports that he was due to face a faculty no-confidence vote. He has said AI did not substitute for his own research, judgment or authorship.","incidentDate":"2026-10-28","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"repeated_interactions","reportedDate":"2026-10-28","aiSystem":"Anthropic's Claude (Dartmouth's enterprise deployment), whose logs the committee reviewed, and OpenAI's ChatGPT, which the provost said he used on a Washington Post column; he also used personal LLM accounts whose logs he did not provide","aiProduct":"Claude and ChatGPT","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["professional_harm","reputational_harm"],"harmOutcomeSummary":"The provost lost his post and is leaving Dartmouth after a college committee found undisclosed AI use in his published writing; the president says the resignation was his decision.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":1,"otherPeopleHarmedMin":0,"affectedCountStatus":"exact","affectedCountEvidence":"One person: the provost, who used the AI tools himself and resigned after the review (president's statement, committee report). Co-authors and editors are not counted.","victimAgeRange":"adult","jurisdiction":"US","platformType":"chatbot","outcomeType":"internal_action","outcomeStatus":"resolved","primarySourceUrl":"https://president.dartmouth.edu/news/2026/10/update-provost-review","primarySourceLabel":"Dartmouth Office of the President, 28 Oct 2026: An Update on the Provost Review","firstPublishedAt":"2026-10-29T03:05:39.355138+00:00","updatedAt":"2026-10-29T03:05:39.355138+00:00","scopeVersion":"facts-v3","tags":["work","higher-education","resignation","undisclosed-ai-use","institutional-review","own-use"]}]}