{"meta":{"exportedAt":"2026-10-21T06:55:46.512Z","formatVersion":2,"selection":{"q":"regulator","system":"","harm":"","context":"","country":"","role":"","relation":"contextual","evidence":"","year":"","response":"","severity":"","verification":"","view":"incidents","sort":"added"},"totalIncidents":3,"coverage":{"cases":3,"countries":2,"languages":2,"unknownLocation":1,"locationPending":0,"unknownLanguage":0,"unknownDate":0,"lawsuits":0,"regulatory":1,"minors":0,"coreRelations":0,"contextualRelations":3,"mixedRelations":0,"unknownRelations":0,"relationPending":0,"relationUnknown":0},"countingNote":"Distinct public cases in this selection. People counts apply within individual cases only; cross-case person overlap has not been resolved. No population incidence estimate.","affectedCountNote":"Interpret person counts with affectedCountStatus and the reported effects. Unquantified zeros are placeholders, not a measured zero.","source":"AI incidents","publisher":"NOPE","url":"https://nope.net/incidents","license":"CC BY 4.0"},"incidents":[{"id":"2024-ontario-hospital-otter-ai-bot-recorded-physicians-rounds-meeting-and-emailed-patient-health-information","caseFacts":{"claims":[{"id":"c1","status":"documented","evidence":[{"locator":"Letter: 'October 27, 2025'; 'Reported Breach HR24-00691'; 'On December 17, 2024, you reported a privacy breach under the Personal Health Information Protection Act'.","relation":"supports","source_id":"s1"}],"assertion":"The Information and Privacy Commissioner of Ontario wrote to the hospital on 27 October 2025 about a privacy breach the hospital had reported on 17 December 2024 under the Personal Health Information Protection Act (file HR24-00691).","causal_attribution":"The letter itself establishes its date, file and the reported breach it addresses."},{"id":"c2","status":"reported","evidence":[{"locator":"Letter: 'a virtual hepatology rounds meeting attended by hospital physicians was inadvertently recorded by an artificial intelligence-powered transcription tool'; 'The physician left his employment with the hospital in June 2023. He installed Otter.ai on his personal device in September 2024.'; 'the Tool was able to join the September 23, 2024 hepatology rounds meeting via accessing the link to it in the physician'; 'and record the meeting without' (page break) 'notice. This was discovered'.","relation":"supports","source_id":"s1"},{"locator":"'an Otter.ai bot attended the meeting in his place'","relation":"supports","source_id":"s2"}],"assertion":"According to the hospital's report as recorded by the IPC, on 23 September 2024 the Otter.ai AI transcription tool joined a virtual hepatology rounds meeting of hospital physicians through the meeting link in a former physician's personal calendar and recorded the meeting without notice; the physician had left the hospital in June 2023 and installed Otter.ai on his personal device in September 2024.","causal_attribution":"The hospital's own breach report, relayed by the regulator; the Globe relays the same letter."},{"id":"c3","status":"reported","evidence":[{"locator":"Letter: 'the personal health information of seven patients was discussed amongst the meeting participants and captured in the transcript'; 'diagnoses, medical notes, and treatment information'.","relation":"supports","source_id":"s1"}],"assertion":"The personal health information of seven patients admitted to the hospital, including names, sex, diagnoses, medical notes and treatment information, was discussed in the meeting and captured in the transcript.","causal_attribution":"Hospital's report as recorded by the IPC."},{"id":"c4","status":"reported","evidence":[{"locator":"Letter: 'This was discovered when a meeting summary and access to a transcript of the recording was automatically emailed to participants after the meeting'; 'of the 65 users on the recipient list, 53 responded confirming they either deleted the email or never received it'; 'the remaining 12 individuals appear to have departed from the hospital'.","relation":"supports","source_id":"s1"},{"locator":"'sent a summary and a link to a transcript of the meeting to 65 people on the invite list, 12 of whom were no longer employed by the hospital'","relation":"supports","source_id":"s2"}],"assertion":"The breach was discovered when the tool automatically emailed a meeting summary and access to the transcript to participants; 65 users were on the recipient list, 53 confirmed deleting the email or never receiving it, and the remaining 12 appeared to have left the hospital.","causal_attribution":"Hospital's report as recorded by the IPC; the Globe relays the same figures."},{"id":"c5","status":"reported","evidence":[{"locator":"Letter: 'the physician did not respond to this request'; 'Submit a formal request to Otter.ai to delete any personal health information'.","relation":"supports","source_id":"s1"}],"assertion":"The hospital asked the former physician to have Otter.ai delete the recording, but he did not respond; the IPC recommended that the hospital itself formally ask Otter.ai to delete any patient information retained from the meeting.","causal_attribution":"Mixed origin: the recommendation is the IPC's own and documented by the letter; the physician's non-response is the hospital's report recorded in the letter, so the whole claim is reported."},{"id":"c6","status":"reported","evidence":[{"locator":"Letter: 'five of seven affected individuals were notified of the breach by letter on December 17, 2024'; 'the other two affected individuals are deceased'; 'For one of these individuals, the hospital provided a copy of the notice letter to their estate trustee'; 'uploaded a copy of the notice letter to the patient’s electronic health record'.","relation":"supports","source_id":"s1"}],"assertion":"Five of the seven patients were notified by letter on 17 December 2024; the other two had died, and the hospital sent a notice to one estate trustee and placed a copy in the other patient's health record.","causal_attribution":"Hospital's report as recorded by the IPC; the deaths are not connected to the breach in any source."}],"effects":[{"label":"patients' health information was recorded by an unapproved AI transcription bot and emailed to a recipient list that included former staff","claim_id":"c3","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.ipc.on.ca/en/media/5995/download","kind":"official_record","access":"read","language":"en","translation_note":"Letter of the Information and Privacy Commissioner of Ontario to the hospital, Reported Breach HR24-00691, dated 27 October 2025, released without the hospital's name; the ipc.on.ca download returned HTTP 403 to this fetcher and the full letter was read from an Internet Archive capture on 2026-10-21.","independence_group":"ipc-letter-hr24-00691"},{"id":"s2","url":"https://www.theglobeandmail.com/canada/article-ai-bot-doctors-meeting-patient-info-hospital-privacy-watchdog/","kind":"news","access":"read","language":"en","translation_note":"The Globe and Mail, 19 November 2025; read in full on 2026-10-21. Its account of the breach comes from the IPC letter, so it shares that letter's group.","independence_group":"ipc-letter-hr24-00691"},{"id":"s3","url":"https://www.hrreporter.com/focus-areas/automation-ai/ai-bot-sends-confidential-info-to-ontario-hospital-patients-after-recording-doctors-meeting-ipc/393766","kind":"news","access":"read","language":"en","translation_note":"Canadian HR Reporter, 21 November 2025; read in full on 2026-10-21. Its account comes from the IPC letter; its headline says information went to patients, which its own text and the letter do not support.","independence_group":"ipc-letter-hr24-00691"}],"version":1,"ai_roles":["others_use"],"contexts":["privacy","health","work"],"unknowns":["Whether Otter.ai deleted the recording and transcript; the hospital had no confirmation when the letter was written.","Whether the 12 departed recipients deleted the email.","Whether the former physician knew the tool had joined the meeting.","What the hospital reported to the IPC by the 27 January 2026 update deadline."],"geography":{"basis":"The letter is from Ontario's privacy commissioner to a hospital custodian under Ontario's health privacy law, and the patients had been admitted to that hospital; the Globe describes it as an Ontario hospital. No court is involved.","court_countries":[],"event_countries":["CA"],"affected_person_countries":["CA"]},"publication":{"basis":"Published under the 2026-10-06 privacy clarification: a regulator's letter records the hospital's report that an AI transcription tool joined a clinical meeting without notice, captured seven patients' health information and emailed it to a list including former staff. The relation is received_personal_information.","reviewed_on":"2026-10-21"},"ai_involvement":{"basis":"The hospital's report recorded in the regulator's letter says the Otter.ai tool itself joined the rounds meeting from a former physician's calendar, recorded it without notice, captured seven patients' health information in its transcript and automatically emailed a summary and transcript access to 65 recipients. That capture and distribution by the AI service is the privacy harm.","status":"supported"},"person_relations":["received_personal_information"]},"name":"Ontario hospital reports that an Otter.ai bot joined physicians' rounds through a former doctor's invite, recorded them and emailed patient information","summary":"An Ontario hospital reported to the provincial privacy commissioner that on 23 September 2024 the Otter.ai transcription tool, installed on a personal device by a physician who had left the hospital in June 2023 and was still on the meeting invite, joined a virtual hepatology rounds meeting, recorded it without notice and then emailed a summary and transcript access to the invite list. The personal health information of seven patients, including diagnoses and treatment, was captured; 12 of the 65 recipients appeared to have left the hospital. The commissioner's letter of 27 October 2025 recommended that the hospital itself ask Otter.ai to delete the retained patient data.","incidentDate":"2024-09-23","incidentKind":"single_event","incidentDatePrecision":"day","exposurePattern":"single_interaction","reportedDate":"2025-11-19","aiSystem":"Otter.ai, an AI transcription tool that a former hospital physician installed on a personal device and that joined meetings from his calendar (per the hospital's report to the IPC)","aiProduct":"Otter.ai (reported)","aiCompany":"Otter.ai","severity":"medium","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["other_material_harm"],"harmOutcomeSummary":"Seven patients' health information was recorded by an unapproved AI transcription bot, which then emailed a summary and transcript access to 65 people, 12 of whom appeared to have left the hospital, according to the hospital's report to Ontario's privacy commissioner.","frameworkFacets":[],"causationStatus":"supported","participantUsersAffectedMin":0,"otherPeopleHarmedMin":7,"affectedCountStatus":"exact","affectedCountEvidence":"The IPC letter records that the personal health information of seven patients was discussed in the meeting and captured in the transcript. Meeting participants and email recipients are not counted as harmed.","victimAgeRange":"unknown","jurisdiction":"CA-ON","platformType":"assistant","outcomeType":"regulatory_action","outcomeStatus":"resolved","primarySourceUrl":"https://www.ipc.on.ca/en/media/5995/download","primarySourceLabel":"Information and Privacy Commissioner of Ontario, letter on Reported Breach HR24-00691, 27 October 2025","firstPublishedAt":"2026-10-21T03:12:57.400852+00:00","updatedAt":"2026-10-21T03:12:57.400852+00:00","scopeVersion":"facts-v3","tags":["otter-ai","ai-notetaker","meeting-transcription","health-information","privacy-breach","regulator","ontario"]},{"id":"2025-shanghai-yangpu-man-used-ai-faked-food-poisoning-medical-records-to-extort-restaurants-convicted","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'要求商家赔偿2000元医疗费，否则将投诉和曝光'; '最终转账赔付'","relation":"supports","source_id":"s1"},{"locator":"'店家赔了钱'","relation":"supports","source_id":"s3"}],"assertion":"A customer told a Yangpu barbecue restaurant he had fallen ill after eating there, produced a hospital visit record and invoice, demanded 2,000 yuan in medical costs under threat of complaints and publicity, and the restaurant paid.","causal_attribution":"Police account relayed by Shangguan; the Procuratorate Daily feature gives the same episode briefly. Different reporting chains on the same police case; marked reported because the details (amount, threat) come from the police account."},{"id":"c2","status":"reported","evidence":[{"locator":"'材料均系伪造'; '利用AI软件对图片进行篡改，替换姓名、调整日期、伪造金额'","relation":"supports","source_id":"s1"},{"locator":"'从未有过相关就医记录'; '于是用手机AI工具生成了虚假材料'","relation":"supports","source_id":"s2"}],"assertion":"Police found the man had no hospital record and the materials were forged; police say he confessed to altering images of other people's medical records with AI software, replacing the name, date and amount.","causal_attribution":"The AI use rests on the man's admission as reported by police (Shangguan) and in China Voice's report of the investigation (Xinhua). The tool is not named, and the accounts differ on whether existing record images were altered or materials generated."},{"id":"c3","status":"reported","evidence":[{"locator":"'成功敲诈勒索两起，未遂两起，非法获利2500元'","relation":"supports","source_id":"s1"},{"locator":"'去年11月第一次索赔成功后，一个月内他又以同样方式对四家餐厅提出索'","relation":"supports","source_id":"s2"}],"assertion":"Police say he succeeded twice and failed twice, obtaining 2,500 yuan; Xinhua reports that after a first successful claim in November of the previous year he made similar claims against four more restaurants within a month.","causal_attribution":"Counts come from the police account (Shangguan) and the China Voice report; they are not reconciled (two plus two versus one plus four), so the record keeps both."},{"id":"c4","status":"reported","evidence":[{"locator":"'上海市杨浦区人民法院审理认定'; '判处拘役四个月、缓刑四个月，并处罚金2000元'","relation":"supports","source_id":"s2"},{"locator":"'利用AI技术伪造就医材料、恶意投诉、敲诈勒索商家的案件依法提起公诉'; '法院审理后以敲诈勒索罪判处'; '利用AI软件生成急性肠胃炎诊断证明和逼真的呕吐物照片'","relation":"supports","source_id":"s3"}],"assertion":"The Yangpu District People's Procuratorate prosecuted him in June 2026, and the Yangpu District People's Court convicted him of extortion and sentenced him to four months' criminal detention, suspended for four months, and a 2,000 yuan fine; the Procuratorate Daily says he used AI software to generate gastroenteritis diagnosis certificates and vomit photos.","causal_attribution":"Two reporting chains give the same sentence; both relay the court outcome and the judgment itself was not read, so the claim is reported."}],"effects":[{"label":"restaurants paid compensation demanded with AI-forged medical records (police: 2,500 yuan from two successful claims)","claim_id":"c1","direction":"negative"}],"sources":[{"id":"s1","url":"https://www.shobserver.cn/sgh/detail?id=1713109","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI) on 2026-10-17; no human reviewer inspected the text. Shangguan News report of the Yangpu public security sub-bureau's account, 26 February 2026.","independence_group":"yangpu-police-account-2026-02"},{"id":"s2","url":"https://app.xinhuanet.com/news/article.html?articleId=20260616b5cfed558eda4c739780064335734766","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI) on 2026-10-17; no human reviewer inspected the text. Xinhua client carry of a China Media Group China Voice report (reporters named in the text), 16 June 2026, drawing on the police investigation and the court judgment.","independence_group":"cmg-china-voice-2026-06"},{"id":"s3","url":"https://www.chinanews.com.cn/fz/2026/10-14/10714250.shtml","kind":"news_report","access":"read","language":"zh","translation_note":"Read in Chinese and translated by the research agent (an AI) on 2026-10-17; no human reviewer inspected the text. China News Service carry of a Procuratorate Daily feature ('来源：检察日报'), 14 October 2026.","independence_group":"procuratorate-daily-2026-10"}],"version":1,"ai_roles":["others_use"],"contexts":["work","justice"],"unknowns":["The AI tool used, and whether it altered existing record images or generated documents and photos from text.","How many restaurants were targeted and paid: the police account gives two successful and two failed claims, Xinhua a first claim plus four more within a month.","The date of the judgment; the text of the judgment was not read."],"geography":{"basis":"The restaurants are in Yangpu district, Shanghai, and the Yangpu police, procuratorate and court handled the case (Shangguan, Xinhua, Procuratorate Daily).","court_countries":["CN"],"event_countries":["CN"],"affected_person_countries":["CN"]},"publication":{"basis":"Published as a contextual case (made_claim_about): Yangpu police say a man used AI software to forge medical records claiming food poisoning and obtained 2,500 yuan from restaurants, which he admitted; the Yangpu court convicted him of extortion. Three reporting chains (police account, China Voice, Procuratorate Daily).","reviewed_on":"2026-10-17"},"ai_involvement":{"basis":"Yangpu police say the man confessed to altering images of other people's medical records with AI software, changing the name, date and amount and adding a beef food-poisoning note, after the hospital confirmed he had no record (Shangguan). China Voice (Xinhua) says he used an AI tool on his phone to generate the false materials, and the Procuratorate Daily says he used AI software to generate diagnosis certificates and vomit photos and was prosecuted for using AI to forge medical materials. The AI output is the forged documents and photos asserting that the restaurants' food had made him ill (made_claim_about), which the restaurants relied on when they paid. The tool is not named.","status":"supported"},"person_relations":["made_claim_about"]},"name":"Shanghai court convicts a man who, police say, used AI software to fake food-poisoning medical records and extort restaurants into paying compensation","summary":"Police in Yangpu district, Shanghai, say a customer extorted restaurants with medical records he had forged using AI software; Xinhua dates his first successful claim to November 2025. In the police account (Shangguan News, 26 February 2026) he claimed to have fallen ill after eating at a barbecue restaurant, showed a hospital visit record and medical invoice, and demanded 2,000 yuan in medical costs, threatening complaints and publicity; the restaurant paid. Police checked with other diners and the hospital, found he had no hospital record and the materials were forged, and say he confessed to using AI software to alter images of other people's medical records, replacing the name, date and amount. Police say he succeeded twice and failed twice, obtaining 2,500 yuan, and that he also filed complaints to market regulators with the forged material to pressure the restaurants. According to Xinhua's June report and the Procuratorate Daily, the Yangpu District People's Court convicted him of extortion and sentenced him to four months' criminal detention, suspended for four months, and a 2,000 yuan fine.","incidentDate":"2025-11-01","incidentKind":"bounded_series","incidentDatePrecision":"month","exposurePattern":"unknown","reportedDate":"2026-02-26","aiSystem":"AI software on the man's phone that, according to Yangpu police, he used to alter images of other people's medical records (name, date, amount) and, according to later reports, to generate gastroenteritis diagnosis certificates, receipts and vomit photos; the tool is not named","aiProduct":"Unidentified image tool","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["financial_loss"],"harmOutcomeSummary":"According to Yangpu police, restaurants paid compensation demanded with AI-forged medical records: a barbecue restaurant paid 2,000 yuan, and the man obtained 2,500 yuan in total from two successful claims, with two more attempts failing.","frameworkFacets":[],"causationStatus":"established","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"partial","affectedCountEvidence":"Police say two extortions succeeded and two failed. One payer is described: the barbecue restaurant's person in charge, who paid 2,000 yuan (Shangguan). The second paying restaurant's people are not described, so the count is 1 plus an unquantified remainder.","victimAgeRange":"unknown","jurisdiction":"CN","platformType":"other","outcomeType":"criminal_charges","outcomeStatus":"resolved","primarySourceUrl":"https://www.shobserver.cn/sgh/detail?id=1713109","primarySourceLabel":"Shangguan News, 26 February 2026: Yangpu police on a barbecue restaurant that paid 2,000 yuan over forged medical records","firstPublishedAt":"2026-10-17T03:18:51.274802+00:00","updatedAt":"2026-10-17T03:18:51.274802+00:00","scopeVersion":"facts-v3","tags":["fake-medical-records","food-poisoning-claim","extortion","restaurants","criminal-conviction","shanghai","china","made-claim-about"]},{"id":"2026-abc-ai-medical-scribe-false-drug-use-record","caseFacts":{"claims":[{"id":"c1","status":"reported","evidence":[{"locator":"'she was asked whether she consented to having the appointment transcribed by artificial intelligence (AI)'; 'with the AI scribe making up the serious but false claim that'; 'it made up that I take [psychedelic] mushrooms. I have never done mushrooms in my life'; 'only picked up the mistake after her kidney stone surgery in March, when she read the post-operative letter her specialist sent to her GP'; 'micro-dosed mushrooms and that could be the reason for prior bleeding around the kidneys'","relation":"supports","source_id":"s1"}],"assertion":"The patient consented to AI transcription of her first urology appointment; after her March 2026 kidney-stone surgery she found that the post-operative letter to her GP stated she micro-dosed mushrooms and that this could explain earlier bleeding around the kidneys, a claim she says is false.","causal_attribution":"Patient's account to ABC; the attribution of the false entry to the AI scribe is hers and ABC's framing."},{"id":"c2","status":"reported","evidence":[{"locator":"'I was gobsmacked and in tears'; 'was particularly stressed as she was receiving workers' compensation and felt any mention of illegal drugs on her medical record could impact her case'","relation":"supports","source_id":"s1"}],"assertion":"She reported distress and feared the entry could affect her workers' compensation case.","causal_attribution":"Patient's account."},{"id":"c3","status":"reported","evidence":[{"locator":"'the urologist sent a letter apologising'; 'Please be assured that we take the accuracy of our documentation very seriously, and we are truly sorry that this occurred'; 'it appeared to be from an error during the \"dictation or transcription process\"'; 'The urologist corrected the correspondence and in her letter said she would review how AI was used in her practice'; 'The doctor did not provide any responses to the ABC's questions about what changes, if any, have been made since'","relation":"supports","source_id":"s1"}],"assertion":"After her complaint the urologist apologised in writing, said the cause could not be determined but appeared to be an error in the dictation or transcription process, corrected the correspondence and said she would review her use of AI; she did not answer ABC's questions about changes made.","causal_attribution":"Doctor's letter as quoted by ABC; the doctor does not confirm the scribe as the origin."},{"id":"c4","status":"reported","evidence":[{"locator":"'AHPRA, said clinicians must always check all output from an AI scribe for accuracy to ensure they meet their professional obligations'; 'said it was clear her doctor did not do this'","relation":"supports","source_id":"s1"}],"assertion":"AHPRA told ABC that clinicians must always check all output from an AI scribe for accuracy; the patient said it was clear her doctor had not.","causal_attribution":"Regulator comment and patient's view; context for the case."}],"effects":[{"label":"a false claim of psychedelic-mushroom use entered the patient's medical record and reached her GP; distress and fear for her workers' compensation case","claim_id":"c1","direction":"negative"},{"label":"the correspondence was corrected and the doctor apologised after the patient complained","claim_id":"c3","direction":"positive"}],"sources":[{"id":"s1","url":"https://www.abc.net.au/news/2026-08-14/ai-medical-scribe-error-leaves-patient-devastated/107031672","kind":"news_report","access":"read","language":"en","translation_note":"Read live in English on 2026-09-20 (HTTP 200; saved body 402,866 bytes). Feature by the ABC Specialist Reporting Team based on the patient's interview and the letters she received, plus regulator and peak-body comment.","independence_group":"abc-news-2026-08-14"}],"version":1,"ai_roles":["institutional_use"],"contexts":["health"],"unknowns":["The AI scribe product and vendor are not named.","The location of the clinic and the patient's residence are not stated.","The date of the appointment at which the transcription was made is not stated. The report gives the surgery as 'in March' without a year; 2026 is taken from the 14 August 2026 publication date.","Whether the false claim originated in the scribe's output or in a later dictation or editing step is not established; the doctor's letter says the cause could not be determined.","What changes the practice made afterwards are not reported."],"geography":{"basis":"No inspected source states where the appointment or the patient is located. The ABC report frames the case within Australian regulation (AHPRA, RACGP, TGA) and quotes Australian bodies, but does not locate the patient or the clinic, so the event and affected-person countries are left unknown rather than inferred from the publisher. No court proceeding.","court_countries":[],"event_countries":[],"affected_person_countries":[]},"publication":{"basis":"Published under the 2026-09-15 charter as an everyday-assistance and health case in which an AI system made a false claim about a person in her medical record, with reported distress and a corrected record. Single ABC News report read in full; claims recorded as reported and attributed to the patient and the doctor's letter. The patient is named in the report but not in this record; the doctor and clinic are unnamed.","reviewed_on":"2026-09-20"},"ai_involvement":{"basis":"The patient told ABC that the appointment was transcribed by an AI scribe with her consent and that the false mushroom claim appeared in the resulting post-operative letter; the doctor's apology attributes the claim to an error during the 'dictation or transcription process' without confirming the scribe as the origin. The product is not named. Single ABC report.","status":"reported"},"person_relations":["made_claim_about"]},"name":"Reported by ABC News (Australia): an AI scribe used at a urology appointment inserted a false claim that the patient took psychedelic mushrooms into her record; the error reached her GP in a post-operative letter and was corrected only after she complained","summary":"A patient who consented to having her first urology appointment transcribed by an artificial-intelligence scribe discovered, after her kidney-stone surgery in March 2026, that the post-operative letter her specialist sent to her GP stated she micro-dosed psychedelic mushrooms and that this could explain earlier bleeding around the kidneys. She says she has never taken mushrooms. She was receiving workers' compensation and feared that any mention of illegal drugs on her medical record could affect her case. After she complained, the urologist sent a letter of apology saying the practice takes documentation accuracy seriously, that she could not determine how the claim came to be included but that it appeared to be an error during the 'dictation or transcription process', that the correspondence had been corrected and that she would review how AI was used in her practice. The doctor did not answer ABC's questions about what changes had been made. Australia's practitioner regulator AHPRA told ABC that clinicians must check all AI-scribe output; the patient says it was clear her doctor had not. The account is a single ABC News report (14 August 2026) based on the patient's interview and the letters she received; the scribe product and the clinic's location are not named.","incidentDate":"2026-03-01","incidentKind":"single_event","incidentDatePrecision":"month","exposurePattern":"single_interaction","reportedDate":"2026-08-14","aiSystem":"AI medical scribe (product not named in the report)","aiProduct":"Unidentified AI medical scribe","severity":"low","verificationStatus":"credible","harmCategories":[],"harmOutcomes":["psychological_distress","reputational_harm"],"harmOutcomeSummary":"The patient reports distress ('gobsmacked and in tears') and fear for her workers' compensation case after a false illegal-drug claim entered her medical record and was sent to her GP; the record was corrected after her complaint. The false entry is attributed by the patient to the AI scribe and by the doctor to an error in the dictation or transcription process.","frameworkFacets":[],"causationStatus":"alleged","participantUsersAffectedMin":0,"otherPeopleHarmedMin":1,"affectedCountStatus":"exact","affectedCountEvidence":"One patient whose record carried the false claim (ABC report). The clinician used the AI tool, so the patient is counted as another person harmed rather than a participant user. Exact 1.","victimAgeRange":"adult","platformType":"other","outcomeType":"internal_action","outcomeStatus":"resolved","primarySourceUrl":"https://www.abc.net.au/news/2026-08-14/ai-medical-scribe-error-leaves-patient-devastated/107031672","primarySourceLabel":"ABC News (Specialist Reporting Team), 14 August 2026: Error by AI scribe during medical appointment leaves patient devastated","firstPublishedAt":"2026-09-20T03:28:12.119063+00:00","updatedAt":"2026-09-30T01:17:22.846812+00:00","scopeVersion":"facts-v3","tags":["ai-scribe","medical-records","health","transcription-error","false-record","workers-compensation","abc-news"]}]}